
Indian Springs Veterinary Hospital
Pet HospitalOklahomaTulsa CountyBroken ArrowWest Florence Street
550 W Florence St, Broken Arrow, OK 74011, USA
4.0
This office took excellent care of my chihuahua, Winkie before, during and after her surgery. They were genuinely concerned, and called to check on her the day after. She healed quickly with no issues!
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Overview
- (918) 455-4144
- indianspringsanimal.com
Hours
Pet Hospital
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Welcome to Indian Springs Veterinary Hospital
Indian Springs Veterinary Hospital, located at 550 W Florence St, Broken Arrow, OK 74011, USA, is a highly esteemed "Pet Hospital" dedicated to providing exceptional and compassionate veterinary care to the beloved animals of Broken Arrow and the surrounding communities. With a strong emphasis on personalized attention and a genuine love for animals, this clinic has established itself as a trusted partner for pet owners seeking comprehensive health services for their furry companions. The hospital prides itself on treating each pet as if it were their own, fostering an environment where both animals and their human families feel welcome, appreciated, and genuinely cared for.
The environment at Indian Springs Veterinary Hospital is characterized by its welcoming and professional atmosphere, coupled with an undeniable warmth stemming from the staff's apparent passion for animals. Clients consistently highlight the friendly and enthusiastic nature of the team, emphasizing that their "love of animals is apparent in everything they do." This creates a calming and reassuring space, making visits to the vet significantly easier for pets, as they feel comfortable with the staff. The hospital is committed to providing a high standard of veterinary care, which includes maintaining a clean, organized, and well-equipped facility. While specific details about the interior design are not publicly available, the focus on patient comfort and efficient service implies a functional and supportive environment. The dedication of the staff, including Dr. Ford, to taking the time to address all issues without rushing clients further contributes to a patient-centric environment where questions are encouraged and understanding is prioritized.
Indian Springs Veterinary Hospital offers a wide array of veterinary services, encompassing preventative care, advanced medical treatments, and surgical procedures. Their services are designed to cater to the diverse health needs of pets throughout their lives, from routine check-ups for young animals to specialized geriatric care for older companions. Preventive medicine is a core component, including routine examinations, tailored vaccination protocols to protect against common diseases, and comprehensive parasite control strategies. The clinic also provides specialized "Preventive Medical Consultations," ensuring owners are well-informed about maintaining their pets' long-term health.
For diagnostic needs, the hospital offers advanced capabilities such as "general to advanced laboratory analysis" and "radiology," enabling quick and accurate identification of health issues. These in-house diagnostic tools are crucial for timely treatment planning and effective management of various conditions. Surgical services are comprehensive, covering a wide range of procedures. Reviews specifically commend their excellent care "before, during and after her surgery," highlighting their meticulous approach and post-operative follow-up. This includes routine surgeries as well as potentially more complex medical and "surgical situations," demonstrating their capability to handle diverse cases. "Dentistry" is also a key service, underscoring the importance of oral health for a pet's overall well-being.
Beyond these, Indian Springs Veterinary Hospital also offers "Laser Therapy," a modern treatment modality that can aid in pain management and accelerate healing. They take pride in providing much-needed "rehabilitative and geriatric care" to older pets, acknowledging the unique needs of senior animals and striving to enhance their quality of life. For convenience, the hospital maintains a "stocked, in-house pharmacy" and carries a selection of "professional pet foods and supplies," providing a one-stop solution for many pet care needs. They also welcome "ISVC CLIENT emergencies during normal business hours," demonstrating their readiness to respond to urgent situations.
The features that truly distinguish Indian Springs Veterinary Hospital, and particularly Dr. Ford and his staff, are their exceptional compassion, transparency, and commitment to providing the best possible care without unnecessary expenses. Clients consistently praise Dr. Ford for being "straightforward" and taking the time to "address all issues" without making them feel rushed. A crucial aspect highlighted by testimonials is their commitment to offering the "full range of treatment options in the best interest of our pets, not always the most expensive treatment or unnecessary tests." This ethical approach builds immense trust, as pet owners feel confident that decisions are genuinely made for their pet's well-being and not for financial gain. The staff's genuine concern is evident, as they "called to check on her the day after" surgery, illustrating their dedication to post-operative recovery and overall patient welfare. The "unrivaled commitment" of the team is further reinforced by their continuous engagement in "continuing education" and embracing "technological advances in veterinary medicine and service," ensuring they provide cutting-edge care. Their philosophy is to go the "extra mile" to explain medical information "in simple words" and bring clients to the same understanding, empowering them to make the best decisions for their pets. This focus on clear communication and client education is a significant advantage.
While specific, time-sensitive promotional information is not extensively detailed, Indian Springs Veterinary Hospital's promotional approach appears to be heavily reliant on its strong reputation for quality care and client satisfaction. The consistent positive reviews and long-term client relationships serve as the most effective form of promotion, leading to strong word-of-mouth referrals. The emphasis on providing "the full range of treatment options" without pushing "unnecessary tests" indirectly promotes their value and integrity, attracting clients who prioritize ethical care. They clearly state their hours and availability for appointments and client emergencies, which is a practical promotion of their accessibility. The hospital also accepts "CareCredit" and does not accept payment plans directly, but their focus on "making the best decisions for your pet" often involves discussing cost-effective solutions. Their active communication and desire to build rapport with clients from the first visit indicate a long-term strategy of fostering loyalty rather than relying on short-term discounts. The availability of an "Online Store" for pet food and supplies further adds convenience and value for existing clients. Their consistent pursuit of "excellence in veterinary care, techniques, technology and education" is a continuous form of promotion, demonstrating their commitment to being a leading veterinary facility in the region.
In conclusion, Indian Springs Veterinary Hospital, located at 550 W Florence St, Broken Arrow, OK, stands as an exemplary "Pet Hospital" that offers truly compassionate and comprehensive veterinary care. Under the guidance of veterinarians like Dr. Ford, the clinic excels in providing a welcoming environment, a wide range of services from preventative care and advanced diagnostics to surgery and geriatric support. Their distinguishing features include a team that genuinely treats pets like their own, transparent communication regarding treatment options, and a commitment to providing high-quality care without unnecessary expenses. This dedication to excellence and patient-centered service solidifies its position as a highly trusted and recommended veterinary practice for pet owners in Broken Arrow and beyond.
Indian Springs Veterinary Hospital Photos




Indian Springs Veterinary Hospital Location
550 W Florence St, Broken Arrow, OK 74011, USA
Reviews
This office took excellent care of my chihuahua, Winkie before, during and after her surgery. They were genuinely concerned, and called to check on her the day after. She healed quickly with no issues!
Aug 21, 2019 · Lynne StithDr. Ford and his staff are exceptional. They treat our pets as if they are their own and always make us feel welcome and appreciated. Dr. Ford is straightforward and takes the time to address all issues and never makes us feel rushed. We trust that he gives us the full range of treatment options in the best interest of our pets, not always the most expensive treatment or unnecessary tests. The staff can't be commended highly enough. They are so friendly and enthusiastic. Their love of animals is apparent in everything they do. Our animals are comfortable with them all and that makes trips to the vet so much easier!
Sep 14, 2015 · John WoffordDr. Ford is an amazing vet, and he goes out of his way to make sure that the owner understands everything that he is going to do with your pet. Great personality and loving of our pets. I never worry about my kids when he has them because I know he's not going to let anything happen to them.
Apr 25, 2020 · Bridget FetterhoffDr.Ford is an awesome, down-to-earth veterinarian that always goes the extra mile for my pets. It’s easy to tell he loves what he does. I never feel rushed and he always gives me ample time to ask questions. His staff is great too! There’s nothing fancy about this place, just a clean vets office with some amazingly compassionate and intelligent professionals inside!
Dec 13, 2019 · Tesia DavisDr. Ford & staff are incredibly caring. He always listens carefully to us & spends as much time as necessary to answer all of our questions. He always has a lot of advice on how to help our pets physical & emotionally. We implemented his suggestions based on "cat psychology," & it's like we have a brand new kitty overnight. The best part? They always call a few days after your appointment to follow up. I wish my human doctor & staff were as attentive!
Jul 18, 2016 · Charlene MummePet Hospital

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