Hooksett Veterinary Clinic

Welcome to Hooksett Veterinary Clinic, a Pet Hospital located at 59 Pleasant St in Hooksett, New Hampshire, serving the local community with veterinary care for a variety of animal companions. Based on the limited online reviews available, experiences at this clinic appear to be somewhat varied, with one detailed negative account regarding cat handling contrasting with a very positive, albeit brief, review praising the overall care. This introduction aims to provide an objective overview of Hooksett Veterinary Clinic based on these customer testimonials, highlighting both the positive aspects noted and the significant concerns raised by one pet owner.

One of the reviews begins by acknowledging some positive attributes of Hooksett Veterinary Clinic. The reviewer, a recent addition to the area seeking a new vet for their two young cats, noted that the people who work there seemed nice and that the office environment was clean and welcoming. These initial impressions suggest that the clinic strives to maintain a pleasant and hygienic space for its clients and their pets, and that the staff present an initial impression of friendliness.

However, the positive aspects of this particular reviewer's experience ended there, as they went on to describe what they perceived as a traumatic experience for their cats. According to this account, the veterinary assistant handled the cats roughly, "dumping" them out of their carriers and then allegedly spinning them around the examination table in a manner described as treating them like "inanimate objects." Furthermore, the reviewer detailed a distressing nail-clipping procedure where the cats were tightly wrapped in a towel "like they're some sort of terrorists" and tossed around. This description raises significant concerns about the handling techniques used on feline patients, especially considering the reviewer's statement that their cats had never hissed at anyone before, even during previous veterinary examinations.

The reviewer also expressed dissatisfaction with the veterinarian's attentiveness during their consultation, stating that the vet was picking at his fingernails and appeared not to be listening to their questions. This lack of perceived engagement from the doctor could understandably lead to a feeling of being unheard and undermine confidence in the care provided. The reviewer was hesitant to write a negative review due to the clinic being a family-run business but felt compelled to share their experience due to the level of stress and trauma their cats endured. Ultimately, their experience was so negative that they stated a preference for driving back to their previous vet in Massachusetts, indicating a significant lack of trust and satisfaction with the care received at Hooksett Veterinary Clinic.

The reviewer speculated that the clinic might be better with dogs, potentially explaining any positive reviews they may have encountered, or that other pet owners might be accustomed to or unconcerned about the handling of their animals. They contrasted their experience with their previous vet, where the staff always took the time to pet their cats and were overwhelmingly kind, reinforcing the negative impression of the handling at Hooksett Veterinary Clinic.

In stark contrast to this detailed negative account, another review offers a brief but highly positive assessment of Hooksett Veterinary Clinic. This reviewer simply states, "The very best Hospital for your Pet, Great Dr, Great staff that go beyond to care for your Pet." This concise testimonial offers a completely different perspective, praising the hospital as the "very best" and highlighting a "Great Dr" and staff who "go beyond" in their care for pets. This suggests that some pet owners have had very positive experiences at Hooksett Veterinary Clinic, potentially with different types of animals or different staff members.

Given these two very different accounts, it is challenging to form a definitive picture of the overall environment and standard of care at Hooksett Veterinary Clinic. The negative review raises serious concerns about the handling of cats and the veterinarian's attentiveness, while the positive review offers high praise for the doctor and staff's dedication. This discrepancy suggests that experiences may vary significantly depending on the type of pet, the specific staff members involved, or individual pet owners' expectations and observations.

As a Pet Hospital, Hooksett Veterinary Clinic likely offers a range of standard veterinary services, which could include routine wellness examinations, vaccinations, parasite prevention, dental care, diagnostic services, medical treatment for illnesses and injuries, and surgical procedures. However, the conflicting reviews provide little specific information about the quality or manner in which these services are delivered. The negative review focused primarily on the handling of cats during a routine check-up and nail trim, while the positive review offered a general endorsement of the overall care.

In terms of features, the clean and welcoming office environment mentioned in the negative review could be considered a positive attribute. However, this is overshadowed by the serious concerns raised about pet handling and veterinarian attentiveness. The positive review highlights a "Great Dr" and staff who go above and beyond, suggesting a potential strength in the expertise and dedication of at least some members of the team.

Currently, there is no promotional information available in the provided reviews. Local users considering Hooksett Veterinary Clinic should be aware of the contrasting experiences reported by other pet owners. Those with cats, in particular, may want to inquire specifically about the clinic's handling procedures for felines and perhaps seek assurances regarding gentle and respectful care. Owners of other types of pets, such as dogs, may have different experiences, as suggested by the positive review. Due to the significant discrepancy in the available feedback, it would be prudent for prospective clients to contact Hooksett Veterinary Clinic directly at (603) 485-8412 or +1 603-485-8412 to ask specific questions about their practices, handling techniques, and to potentially speak with the veterinarian or staff to form their own impression before entrusting their pets to their care. Visiting the clinic in person may also provide valuable insights into the environment and the interactions between staff and animals.