Holladay Veterinary Hospital

We're searching for a new vet, as ours is retiring. We visited Holladay to get a feel for their facility. Initially, I had to circle their parking lot three times to find a parking space. Their lobby is small and compact (making it a little tricky with reactive dogs). The facility is clean and the staff nice, but not overly engaging with my dogs. My biggest concern for this location is how busy they are. Makes me feel like just another customer running through their facility. Lacking that personal touch that makes me feel like they want to get to know my dogs and have me as a client. The vet tech and veterinarian who saw us were very nice and friendly; they spent time with us and asked good questions.

Loved this place. I think we have been a customer for 5+ years with 2 dogs. Last week I called to get a quote on spaying my puppy. They said I had to come in for a visit and then they would provide me a quote. Trusting them I made the appoitment. They gave me the quote $1,300 dollars! It was shocking! I left feeling like a used car dealership baiting me in and then trying to take advantage of a loyal cusotmer. Called around and 3 other places were between $600-800. Sad to say Ill be switching providers

Truly caring and attentive staff who will love your pets like their own. I’ve been bringing my cats to them for years and even though I’ve moved further away I make the trek whenever it’s time for a checkup or I have a concern because their receptionists, techs, and doctors are some of the best I’ve met. My only complaint used to be that you had to schedule a few months in advance and urgent care appointments could be hard to come by, but this place is so responsive to the needs of their patients and their business that they recently hired 2 new doctors and now have tons of availability!

This place is overpriced and does not provide good service. I took both my dogs there for several years. We could never get an appointment for emergencies, and hardly ever were seen by the same vet more than once - so they don't really know your dogs and their conditions. I finally decided to try somewhere else for their annual exams this year. We got much more personalized and tailored care the first visit. Just now, I tried to schedule a simple anal glands expression appointment with a vet tech and was told they couldn't do it because they weren't up to date on their exam. I said we had gone somewhere else and I could bring those records. They said they still couldn't see them. The reason I want to go here for a simple anal glands expression is that they are close, and the new vet I'm going to is further away. The fact that they won't take paperwork from another local vet on their health status is a perfect example of why we left in the first place. I really don't know how they get so many good reviews. I've never been impressed with the service or care.

This vet clinical has been the best, they were always so sweet and loving to our little girl and we appreciated all they did for her, she always got so much attention from them and was so spoiled whenever she was seen at their office. In Dec. 2021 they helped us discover her heart murmur and helped us find help to get her get PDA heart surgery at 6 months old. Unfortunately she recently passed unexpectedly at the age of 3 and after finding out about her passing their staff were so sweet and drew a picture and all signed a card and send it to us in the mail. Really appreciate the love and care they’ve shown to her the past few years and definitely would recommend them to any pet parent ❤️

Dr. Pratt gave each of our dogs an annual exam and vaccinations. He addressed our concerns and answered our questions. The doctor and assistant were very reassuring with each dog and helped them feel less nervous. We have pet insurance that covered the expenses. (Paw Plan)