Hillview Veterinary Clinic: Clarke Jennifer DVM

Hillview Veterinary Clinic: Clarke Jennifer DVM, located at 1761 Thornburg Ln #7276, Franklin, IN 46131, is a "Hospital" category platform offering veterinary services. Customer reviews reveal a stark contrast between positive experiences with avian care and negative experiences regarding customer service and communication.

One customer expressed high praise for Dr. Clarke, highlighting her expertise in avian care. They traveled almost two hours for their visit and found the staff to be excellent. They declared Dr. Clarke to be the only vet they would use.

However, another customer shared a deeply negative experience. They brought their son's injured turtle to the clinic and were told in front of their 10-year-old son that the turtle was unlikely to survive. This caused significant distress. They also reported being treated with disrespect, including being suspected of drug use by the staff, which led to a confrontation with the police. They felt the staff lacked sympathy and strongly advised against using the clinic.

These contrasting reviews indicate a significant inconsistency in the clinic's customer service. While Dr. Clarke is clearly skilled in avian care, the clinic's overall approach to customer interactions appears to be problematic for some.

Key features and services noted by customers include:

• Expertise in avian veterinary care (Dr. Clarke)
• Potential for insensitive communication and lack of sympathy
• Concerns regarding customer service and respectful treatment
• Veterinary examinations and consultations
• Treatment for illnesses and injuries
• Standard veterinary services

Hillview Veterinary Clinic: Clarke Jennifer DVM is recommended for those seeking avian veterinary care due to Dr. Clarke's expertise. However, potential customers should be aware of the reported issues with customer service and communication. For appointments or inquiries, you can contact Hillview Veterinary Clinic: Clarke Jennifer DVM at (317) 736-8880 or +1 317-736-8880.