
Hill & Harbour Veterinary Center
Pet HospitalRhode IslandKent CountyEast GreenwichMain Street
500 Main St, East Greenwich, RI 02818, USA
4.0
Hill & Harbour is by far the best vet practice I have experienced in nearly 20 years of pet ownership in multiple states (MA, NY, NJ, RI). Dr. Kimchi and Dr. Schoen both have such compassionate, kind, and respectful bedside manners towards pets and pet parents alike. I am the type of client whom many old school vets find annoying because I read research studies, ask a ton of questions, and prefer integrative treatments when possible. I have never felt dismissed or judged here. They are the type of vets who truly care, are very knowledgeable and nuanced thinkers, and never push unnecessary exams or treatments. I have the utmost trust in them and hope to be a client for years to come. In addition, all staff have been so pleasant to interact with - everyone loves animals and provides top-notch client service with prompt and helpful responses by phone, email, and an excellent chat app. Bonus points for being a certified cat-friendly practice! And I believe the prices are very reasonable for the quality of care provided. Thank you for everything you do!
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Overview
- (401) 398-7807
- hillandharbourvets.com
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Welcome to Hill & Harbour Veterinary Center
Hill & Harbour Veterinary Center, located at 500 Main St, East Greenwich, RI 02818, stands as a beacon of exceptional and compassionate veterinary care in the heart of Rhode Island. This privately-owned "Pet Hospital" has garnered widespread acclaim for its unique approach to animal healthcare, combining cutting-edge medicine with a deeply personal touch. Serving East Greenwich, North Kingstown, Warwick, and surrounding areas, the center is easily accessible and can be reached at (401) 398-7807 or +1 401-398-7807.
The core philosophy of Hill & Harbour Veterinary Center is centered on its commitment to excellence, guided by core values of Honesty, Respect, Education, and Excellence. This translates into a dedication to astounding clients with exceptional service and honest medical advice in a clean, comfortable, and state-of-the-art facility. The team's passion for animals and their work is palpable, nurturing a lifelong bond with clients and their beloved pets.
Client testimonials consistently highlight the outstanding quality of care and the remarkable demeanor of the entire staff. Veterinarians like Dr. Kimchi, Dr. Schoen, and Dr. Packard are repeatedly praised for their "compassionate, kind, and respectful bedside manners" towards both pets and their owners. What sets them apart is their willingness to engage with informed clients, even those who "read research studies, ask a ton of questions, and prefer integrative treatments." Pet owners report never feeling "dismissed or judged," a rare and invaluable quality in a veterinary setting. This open-mindedness and commitment to thorough discussion are hallmarks of a practice that truly cares, offering "knowledgeable and nuanced" thinking without pushing "unnecessary exams or treatments." This transparent and trust-building approach has fostered immense loyalty, with clients hoping to remain with the practice for years to come.
Beyond the veterinarians, the entire support staff at Hill & Harbour Veterinary Center receives accolades for their "pleasant to interact with" and "top-notch client service." Their prompt and helpful responses via phone, email, and an "excellent chat app" underscore their dedication to seamless communication and client convenience. This holistic commitment to service ensures that every interaction, from scheduling an appointment to discussing a complex diagnosis, is handled with professionalism and genuine care.
The environment at Hill & Harbour Veterinary Center is specifically designed to provide a comfortable and stress-free experience for both pets and their owners. As a "modern facility," it is equipped with the latest technology to deliver advanced medical care. A significant feature that speaks to their thoughtful environment is their status as a certified cat-friendly practice. This certification indicates that the clinic has taken specific measures to reduce stress for feline patients, which can include separate waiting areas, quiet examination rooms, and specialized handling techniques. While full tour details aren't explicitly provided, the overall impression from reviews and the clinic's mission suggests a clean, inviting, and well-organized space that prioritizes the well-being and comfort of its animal patients.
Hill & Harbour Veterinary Center offers a comprehensive suite of veterinary services for small animal patients, including dogs and cats, ensuring that pets receive cutting-edge yet compassionate medical care. Their services are designed to educate pet parents every step of the way, emphasizing preventative medicine and open communication:
- Pet Wellness & Preventive Care: This includes thorough annual exams, vaccinations, and proactive measures to maintain your pet's health throughout their life.
- Pet Dental Health: Recognizing the critical link between oral health and overall well-being, they provide comprehensive dental care, including routine cleanings and more involved procedures.
- Pet Nutritional Counseling: Expert guidance to ensure your pet receives the proper diet for their specific needs, supporting optimal health and longevity.
- Pet Internal Medicine & Chronic Illness Management: Diagnosis and long-term management of various internal diseases and chronic conditions.
- Pet Surgery: A range of surgical procedures, performed with a focus on safety and effective recovery.
- Advanced Diagnostic Procedures: Utilizing state-of-the-art tools to accurately diagnose conditions, which may include laboratory testing and imaging such as ultrasound.
- Emergency Pet Care: While not a 24/7 emergency hospital, they provide urgent care for non-life-threatening conditions during their operating hours and can guide clients to appropriate emergency facilities for critical cases.
- Pet End-of-Life Care: Compassionate support and services during difficult times, ensuring pets can transition peacefully and with dignity.
- Pet Stress-Free Visits: Emphasizing techniques and an environment designed to minimize anxiety for pets during their appointments.
Several features make Hill & Harbour Veterinary Center stand out as an exceptional "Pet Hospital." Their core values of Honesty, Respect, Education, and Excellence are clearly put into practice, leading to a highly trusted relationship with clients. The certified cat-friendly practice designation is a significant differentiator, especially for feline owners who often face challenges with traditional vet visits. The veterinarians' open-mindedness towards integrative treatments and their willingness to engage in detailed discussions with well-informed clients are unique strengths. The clinic's commitment to "prompt and helpful responses by phone, email, and an excellent chat app" showcases their modern approach to client service and accessibility. Furthermore, clients consistently find their prices to be very reasonable for the quality of care provided, making high-quality veterinary medicine accessible. The availability of both daytime and evening appointments (Monday and Thursday until 8:00 pm) provides flexibility for busy pet owners.
Promotional information for Hill & Harbour Veterinary Center relies heavily on its outstanding reputation and the overwhelmingly positive experiences of its clients. The effusive testimonials, often shared on platforms like Google and their own website, serve as powerful organic promotion, driving new client inquiries. Their professional website acts as a central hub, detailing their mission, services, and introducing their dedicated team, including Dr. Kimchi, Dr. Schoen, Dr. Packard, and Dr. Emily Scott. The mention of an "excellent chat app" suggests they utilize modern technology for client communication and convenience, which itself is a promotional feature. They actively serve the pets of East Greenwich, North Kingstown, and Warwick, indicating a strong local presence. The clinic also leverages its identity as a local, privately-owned practice, emphasizing a personalized approach over the perceived impersonal nature of larger corporate veterinary chains. An open house event, as mentioned in local news, showcasing their "recently renovated facility" and featuring an adoption event with EGAPL Heart of RI Animal Protection League, demonstrates community engagement and a proactive approach to attracting new clients while giving back to the pet community.
Hill & Harbour Veterinary Center Photos










Hill & Harbour Veterinary Center Location
500 Main St, East Greenwich, RI 02818, USA
Reviews
Hill & Harbour is by far the best vet practice I have experienced in nearly 20 years of pet ownership in multiple states (MA, NY, NJ, RI). Dr. Kimchi and Dr. Schoen both have such compassionate, kind, and respectful bedside manners towards pets and pet parents alike. I am the type of client whom many old school vets find annoying because I read research studies, ask a ton of questions, and prefer integrative treatments when possible. I have never felt dismissed or judged here. They are the type of vets who truly care, are very knowledgeable and nuanced thinkers, and never push unnecessary exams or treatments. I have the utmost trust in them and hope to be a client for years to come. In addition, all staff have been so pleasant to interact with - everyone loves animals and provides top-notch client service with prompt and helpful responses by phone, email, and an excellent chat app. Bonus points for being a certified cat-friendly practice! And I believe the prices are very reasonable for the quality of care provided. Thank you for everything you do!
May 18, 2025 · Jeri BuzzettaMy cat Luna has been a patient here with Dr. Packard for a few years and I will always recommend this practice. Vets, techs, and all staff always professional, respectful and caring. You can tell the vets here genuinely care about the well being of all the animals they care for. I am beyond grateful I found this practice and will continue to bring any and all of my pets here!!
May 23, 2025 · DreaDr. Schoen and Dr. kimchi are fantastic! I have a 15 week old English bulldog who has a cherry eye, and they have both taken such fantastic care of her! The vet techs and the reception ladies are all super nice! I will 100% recommend Hill&Harbour to anyone looking for a vet!
Feb 28, 2025 · Amanda RobbinsThe BEST in every way. Knowledgeable,professional, friendly. Dr. Packard is very clear and cares about the babies and does what you want. They truly hear your needs/wants. They don't push you to do things. They explain everything in detail. I've been going there for many years, and I'll never switch.
Apr 15, 2025 · Dawn StrongWe left H&H Veterinary Clinic to save a few dollars We saved Pennie’s at the cost of proper care for our pets. To say the “other vet” was subpar is a gross understatement! Dr Shoen and his staff welcomed us back with open arms with an emergency issue just 5 minutes prior to closing for the weekend! I don’t see us ever leaving this practice again!
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