Highland Park Animal Hospital
Pet HospitalPennsylvaniaDelaware CountySouth State Road
137 S State Rd, Upper Darby Township, PA 19082, USA
3.0
Worked here as a teenager and someone came into the office and stole a bunch of “tick picks” off of the counter. Dr Cleland did not accuse me of stealing or even mention the loss to me, but my next paycheck he deducted the amount of the tick picks from my paycheck, and labeled it “theft loss”. I was shocked! -I was responsible for all of the stock even though my job took me away from the front desk?!? That money was very much needed and I’ll never forget how cold and awful he was when I asked him about it. I walked out wanting to sue him, but did not have funds for an attorney nor would that have made sense for $50. I never forgot what he did to me. The office manager did not support me and that may have been worse! Sad to see this vet is still around and I still think he’s a TERRIBLE man. He was driving a Porsche at the time. Edited to add : he says he doesn’t remember me, but doesn’t deny he did this to me. I’m 100% not surprised he doesn’t remember me. I’m sure he also doesn’t remember expecting the girls in the office to do his dishes for him either ;)
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Overview
- (610) 352-2020
- www.highlandparkah.com
Hours
Pet Hospital
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Welcome to Highland Park Animal Hospital
Highland Park Animal Hospital, located at 137 S State Rd, Upper Darby Township, PA 19082, USA, is a veterinary hospital providing pet care services. As a "Hospital" category service, they offer a range of veterinary services. However, customer experiences vary significantly, with both positive and negative feedback regarding management practices and service.
You can contact them at (610) 352-2020 or +1 610-352-2020. Based on customer reviews, Highland Park Animal Hospital has received mixed feedback, indicating a range of experiences.
Customer reviews highlight a mix of experiences. Key features and services mentioned include:
- Professional and Knowledgeable Staff: Some customers report that the staff is professional and knowledgeable.
- Comprehensive Services: The hospital offers a full range of veterinary services.
- Detailed Billing: The hospital provides detailed billing and explains charges in full.
- Transparency with Optional Services: The hospital explains optional services before rendering them.
- Concerns Regarding Management Practices: One customer reported a negative experience with Dr. Cleland's management practices, including deducting money from their paycheck for allegedly stolen items.
- Concerns Regarding Staff Support: One customer reported a lack of support from the office manager during a dispute with Dr. Cleland.
- Pricing: The hospital is described as a bit pricey.
- Variable Client Experiences: Client experiences are variable, with some extremely positive and some extremely negative.
One customer praised the hospital for its professional and knowledgeable staff, comprehensive services, detailed billing, and transparency with optional services. This review highlights the positive aspects of the hospital's service for some clients.
However, another customer reported a highly negative experience with Dr. Cleland's management practices, citing concerns about unfair deductions from their paycheck and a lack of support from the office manager. This review raises serious concerns about the hospital's management practices and employee relations.
Highland Park Animal Hospital offers veterinary services, but customer experiences vary significantly. It is recommended to carefully consider both positive and negative reviews and to discuss any specific concerns with the hospital staff before making a decision.
Highland Park Animal Hospital Photos
Highland Park Animal Hospital Location
137 S State Rd, Upper Darby Township, PA 19082, USA
Reviews
Worked here as a teenager and someone came into the office and stole a bunch of “tick picks” off of the counter. Dr Cleland did not accuse me of stealing or even mention the loss to me, but my next paycheck he deducted the amount of the tick picks from my paycheck, and labeled it “theft loss”. I was shocked! -I was responsible for all of the stock even though my job took me away from the front desk?!? That money was very much needed and I’ll never forget how cold and awful he was when I asked him about it. I walked out wanting to sue him, but did not have funds for an attorney nor would that have made sense for $50. I never forgot what he did to me. The office manager did not support me and that may have been worse! Sad to see this vet is still around and I still think he’s a TERRIBLE man. He was driving a Porsche at the time. Edited to add : he says he doesn’t remember me, but doesn’t deny he did this to me. I’m 100% not surprised he doesn’t remember me. I’m sure he also doesn’t remember expecting the girls in the office to do his dishes for him either ;)
Sep 24, 2024 · Colleen McCabeA bit pricey but they are very professional, knowledgeable and fast. They offer all services and get you in and out. Billings is detailed and explained in full. Optional services are explained before rendered.
Nov 01, 2023 · o CookeToo expensive and terrible service. Avoid at all costs
Sep 24, 2024 · Phoebe FlowersI have been using Highland Park for years. My dog Wendy had health issues and was in a lot. The staff was always welcoming and it was easy to get appointments. We no longer have Wendy, and Carol helped me through the difficult decision to end her suffering. If I ever get another dog, this will be my vet.
Dec 18, 2015 · Christian KellyI thought it was very over priced, went in for shots and a grooming ( New to the area) her hair cut was very, very choppy you could see the lines from the clippers and they even managed to cut her almost blad in some spots, and they didn't bother to clean her paws up ( petsmart did a much much better job)- and to top that it was 60$, if it was done right i wouldn't be complainng but guess what they say is true, you get what you paid for. I wouldn't recommend getting grooming here, but everything else was OK, however I will be going else where for services.
Sep 04, 2014 · Lix JenningsPet Hospital
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