Hertel Robin C DVM

Welcome to Hertel Robin C DVM, a distinguished veterinary professional who is the founder and a cornerstone of Crossroads Animal Hospital. Located at 123 Nashua Rd #1, Londonderry, NH 03053, USA, Dr. Hertel and the team at Crossroads Animal Hospital offer comprehensive and compassionate veterinary care, serving the local Londonderry community and surrounding areas. For appointments or inquiries, you can reach them by phone at (603) 437-1010 or via mobile at +1 603-437-1010.

As a key figure within the Pet Hospital category, Dr. Robin C. Hertel has cultivated an environment at Crossroads Animal Hospital that prioritizes both the physical well-being of pets and the emotional comfort of their owners. While specific details on the architectural or interior design of the facility are not explicitly mentioned in the provided information, the overwhelming sentiment from client testimonials strongly suggests a clean, organized, and professionally managed space. The emphasis is consistently placed on the high standard of care and the compassionate interactions experienced within the hospital, indicating that the environment is conducive to effective medical treatment and a reassuring experience for all visitors. This implies a thoughtful layout that facilitates efficient service delivery, coupled with a welcoming atmosphere that helps to alleviate the common anxieties associated with veterinary visits.

Crossroads Animal Hospital, under the guidance of Dr. Robin C. Hertel, provides an extensive range of veterinary services designed to address every aspect of your pet's health throughout their life. These services encompass vital general wellness care, including routine comprehensive wellness exams, essential vaccinations, and effective parasite control measures for fleas, ticks, and heartworms. They also offer crucial preventative care such as annual dental exams and professional cleanings, alongside expert diet and nutrition counseling to ensure optimal pet health. For diagnostic needs, the hospital is equipped with advanced capabilities including EKG tests for cardiac health monitoring, radiography (X-rays) for precise identification of illnesses or injuries, and convenient in-house laboratory services for rapid and accurate test results. The clinic also specializes in addressing specific health challenges like pet allergies, providing thorough testing and tailored treatment plans.

Beyond routine care, Crossroads Animal Hospital offers a robust suite of surgical services, including routine spay and neuter procedures, as well as various soft tissue surgeries for non-skeletal medical conditions. For complex orthopedic cases, they ensure specialized care by bringing in a board-certified surgeon directly on-site. The hospital extends its specialized health services to cardiology, with the availability of a board-certified Cardiologist for convenient on-site consultations. Embracing modern therapeutic options, they provide holistic and therapy services, notably cold laser therapy. This non-invasive, drug-free, and surgery-free treatment is highly effective in reducing pain and inflammation, and accelerating the healing process for both acute and chronic conditions, including post-surgical recovery. Furthermore, Crossroads Animal Hospital assists pet owners with essential travel certificate services for domestic travel within the USA, ensuring compliance with necessary health regulations. Understanding the difficult decisions associated with a pet's final moments, they offer compassionate euthanasia services, providing sensitive support and guidance during this challenging time. To enhance client convenience, the hospital maintains an in-house pharmacy and an online store, making it easy to access prescription medications, food refills, and a variety of other veterinary-recommended pet products.

The defining feature of Crossroads Animal Hospital, largely attributed to Dr. Robin C. Hertel's foundational vision, is its exceptional team and their profound dedication to compassionate, high-quality patient care. Dr. Hertel herself, having graduated from Colorado State University, was motivated to enter veterinary medicine by her desire to best care for her own dog, a passion that continues to drive her. She is described as loving her job and her patients, and is notably passionate about educating clients on optimal pet care. While the reviews specifically highlight Dr. Grove (who is likely a key veterinarian at the practice alongside Dr. Hertel), the sentiment of "ALL the staff are amazing, so caring and compassionate" clearly extends to the entire team, reflecting the culture established by its founder. The remarkable case of a 1-year-old cat saved from Feline Infectious Peritonitis (FIP), a previously deadly disease, exemplifies the hospital's commitment to staying current with advanced treatments and delivering life-saving care. The owner’s gratitude for the cat's return to its "affectionate loving mischievous boy" self after treatment underscores the profound impact of their veterinary expertise. The collaborative approach, where "they all work together to care for our best friends," is a testament to the cohesive and dedicated environment fostered at Crossroads Animal Hospital.

While direct promotional details for Dr. Hertel herself are integrated into the hospital's overall outreach, Crossroads Animal Hospital actively engages in several promotional strategies to benefit its clientele. They boast an upgraded online store for seamless ordering of pet food and medications, featuring convenient registration, linked pet records and prescriptions, and offering "Pawsome Savings!" through AutoShip discounts and various promotions. A noteworthy promotional initiative is their "Refer a Friend" program, which rewards both the referring client and the newly referred client with a $50 credit after the new client's initial visit. This effectively harnesses positive word-of-mouth and encourages community growth. Furthermore, the hospital accepts CareCredit, providing flexible financing options for a broad spectrum of veterinary services, from routine check-ups to unforeseen emergency procedures. They also emphasize their acceptance of pet insurance and recommend wellness plans as a proactive way to manage routine healthcare expenses. These promotional efforts collectively underscore Crossroads Animal Hospital's dedication to making high-quality veterinary care accessible and manageable for pet owners in the Londonderry area.

In conclusion, Dr. Robin C. Hertel, as the founder of Crossroads Animal Hospital, has established a veterinary practice that is a beacon of excellent pet care in Londonderry, NH. The hospital’s comprehensive range of services, including advanced diagnostics and treatments for complex conditions, coupled with a highly skilled, compassionate, and collaborative team, makes it a highly regarded choice for pet owners. The consistent praise from clients, underscoring the staff's dedication and the life-saving interventions, along with convenient offerings like the online pharmacy, financial options, and a robust referral program, solidify Crossroads Animal Hospital's reputation as a reliable and caring partner in your pet's health journey. Dr. Hertel's initial passion for pet care is clearly reflected in the hospital's enduring commitment to the well-being of every animal they serve.