Heritage Animal Hospital

Pet Hospital Maryland Frederick County Walkersville West Crum Road

10 W Crum Rd, Walkersville, MD 21793, USA

4.0

Every member of the staff here has earned five stars from me. This vet office is so good at caring for our cats. They saved one of their lives. My cats have had a litany of health issues, so I've been here a lot over the last years, and every single appointment has been a good one. They are through, knowledgeable, caring, and efficient. There is never a long wait, and when we have had emergencies they've been able to squeeze us in. They never rush through appointments and have gone above and beyond, they aren't just there for a pay check. I highly recommend this office!

Dominic Giglio-Tos

Overview

(301) 898-5040
www.heritagevetcare.com

Hours

Monday 7:30 AM - 6:00 PM

Tuesday 7:30 AM - 6:00 PM

Wednesday 7:30 AM - 6:00 PM

Thursday 7:30 AM - 6:00 PM

Friday 7:30 AM - 6:00 PM

Saturday 8:00 AM - 1:00 PM

Sunday Closed

Pet Hospital

State

vet williamsburg emergency vet daytona beach fl kodama koi supply emergency vet collierville petfolk veterinary and urgent care altamonte springs reviews cherokee trail vet vetsmart animal hospital sevo orange park southlane animal hospital potomac animal hospital cat hospital of sarasota elk meadow vet

Heritage Animal Hospital Introduce

Welcome to Heritage Animal Hospital, a premier pet hospital located at 10 W Crum Rd in Walkersville, Maryland. We understand that your pets are cherished members of your family, and their health and well-being are your top priority. At Heritage Animal Hospital, our dedicated team is committed to providing exceptional veterinary care in a welcoming, efficient, and compassionate environment for the residents of Walkersville, MD, and the surrounding communities.

Our conveniently located facility on W Crum Rd in Walkersville ensures easy access for pet owners seeking high-quality veterinary services. You can reach us at (301) 898-5040 or via our mobile number at +1 301-898-5040 to schedule appointments or to inquire about the comprehensive care we offer for your beloved animal companions.

While specific details about the physical environment of Heritage Animal Hospital are not explicitly provided, the glowing customer reviews offer valuable insights into the atmosphere and the level of care provided. Clients consistently praise the staff as "friendly, knowledgeable, and straight to the point," suggesting a professional yet approachable environment. The fact that there is "never a long wait" indicates an efficient and well-managed clinic. Furthermore, their ability to "squeeze us in" during emergencies suggests a responsive and accommodating approach to urgent situations. The overall impression is of a clean, organized, and caring environment where both pets and their owners feel comfortable and valued.

As a full-service pet hospital, Heritage Animal Hospital offers a comprehensive range of veterinary services to address the diverse health needs of your cats and dogs. Based on the positive feedback, it is evident that their services are delivered with expertise and genuine care. While a complete list isn't exhaustive in the provided reviews, typical services offered by a well-regarded pet hospital like Heritage Animal Hospital include:

Routine Wellness Examinations: Regular check-ups are crucial for maintaining your pet's optimal health and detecting potential issues early. These examinations typically include a thorough physical assessment, vaccinations tailored to your pet's needs, parasite prevention and control, and nutritional counseling.
Vaccinations: Protecting your pets from preventable diseases is a cornerstone of our care. We offer a range of essential vaccines for both cats and dogs to ensure their long-term health and well-being.
Parasite Prevention and Control: We provide effective and safe solutions for preventing and treating common parasites such as fleas, ticks, heartworms, and intestinal worms, crucial for your pet's comfort and overall health.
Diagnostic Services: To accurately diagnose illnesses and injuries, Heritage Animal Hospital likely utilizes various diagnostic tools, which may include in-house laboratory testing for bloodwork, urinalysis, and fecal examinations, as well as imaging technologies like digital radiography (X-rays) to visualize internal structures.
Dental Care: Maintaining good oral hygiene is vital for your pet's overall health. Services likely include professional teeth cleaning, dental examinations, and treatment for dental diseases to keep your pet's smile healthy.
Surgical Services: From routine procedures like spaying and neutering to more complex soft tissue surgeries, a well-equipped pet hospital typically offers a range of surgical options, prioritizing your pet's safety and comfort.
Emergency and Urgent Care: The reviews highlight the hospital's willingness to "squeeze us in" during emergencies, indicating their commitment to providing timely care for urgent medical situations.
Management of Chronic Conditions: The first review mentions the successful care of cats with a "litany of health issues," including saving one cat's life, demonstrating their expertise in managing ongoing and complex medical conditions.
Geriatric Care: As pets age, they often require specialized care. Heritage Animal Hospital is likely equipped to address the unique health needs of senior cats and dogs.

The customer reviews provide compelling evidence of the exceptional features of Heritage Animal Hospital. One long-term client, who has been visiting for years due to their cats' various health issues, consistently rates every staff member five stars. They emphasize the thoroughness, knowledge, caring nature, and efficiency of the team. The fact that their cats' lives have been saved and that every appointment has been a positive experience speaks volumes about the quality of care provided. The absence of long wait times and the willingness to accommodate emergencies further highlight their commitment to excellent service.

Another new client to the area expresses immense satisfaction, stating that Heritage Animal Hospital has become their "new vet." They praise the friendliness and knowledge of every staff member they interacted with and commend Dr. Jaeger for treating their pup with care and putting them at ease. Dr. Jaeger's attentiveness and high level of service left a lasting positive impression.

A particularly noteworthy feature mentioned in the second review is the pleasant surprise of a "much smaller bill than expected." This suggests that Heritage Animal Hospital not only provides excellent care but also does so with fair and transparent pricing, which is a significant benefit for pet owners.

Based on these overwhelmingly positive testimonials, key features of Heritage Animal Hospital include:

Highly Skilled and Knowledgeable Staff: Every member of the team is praised for their expertise and understanding.
Compassionate and Caring Approach: They treat pets with genuine care and concern for their well-being.
Efficient Service: Minimal wait times and a streamlined approach to appointments.
Responsive Emergency Care: Willingness to accommodate urgent cases.
Thorough and Attentive Care: Never rushing through appointments and going above and beyond for their patients.
Positive and Welcoming Environment: Creating a comfortable experience for both pets and owners.
Fair and Transparent Pricing: Providing high-quality care without unexpected high costs.

The second review implicitly mentions a potential "promotion" or at least a positive aspect related to billing – the "much smaller bill than expected." While not a formal promotion, this suggests a commitment to fair pricing and potentially cost-effectiveness, which can be a significant draw for pet owners. Local users seeking quality care without exorbitant costs may find Heritage Animal Hospital a favorable option.

To learn more about the specific services offered by Heritage Animal Hospital and to experience their exceptional care firsthand, local users in Walkersville, MD, and surrounding areas are encouraged to contact them at (301) 898-5040 or +1 301-898-5040 to schedule an appointment. The overwhelmingly positive reviews highlight their commitment to providing thorough, knowledgeable, caring, and efficient veterinary services for your beloved pets.

In conclusion, Heritage Animal Hospital in Walkersville, MD, stands out as a highly recommended "Pet Hospital" renowned for its exceptional staff, comprehensive care, and commitment to both pets and their owners. The consistent praise for their knowledge, compassion, efficiency, and fair pricing makes them a trusted choice for local pet owners seeking the best possible veterinary care. If you are looking for a veterinary practice where you can feel confident that your furry family members will receive outstanding care in a welcoming and efficient environment, Heritage Animal Hospital is an excellent option.

Heritage Animal Hospital Photos

Heritage Animal Hospital Location

Heritage Animal Hospital

10 W Crum Rd, Walkersville, MD 21793, USA

Get directions

Reviews

Dec 30, 2024 · Dominic Giglio-Tos

New to the area and it’s been tough to find a vet we’ve felt good about. However, Heritage changed that entirely and we’ve found our new vet. Every staff we interacted with was friendly, knowledgeable and straight to the point. Dr. Jaeger treated us with care and made our pup at ease. She listened and provided service at a high level. The cherry on top was leaving out of there with a much smaller bill than expected. Thanks team

Dec 18, 2024 · Tish

Subject: Disappointing Experience with Veterinary Care Dear Heritage Veterinary Hospital I wanted to share my recent experience with your practice, as it has left me quite disappointed. My family and I relocated to the area and chose your practice for our dog’s care, hoping to find a reliable provider. However, after a recent interaction, I regret not continuing the 25-minute drive to our previous veterinary office. We visited in October for a wellness exam and to establish care for my dog, who requires regular allergy injections every 1 to 4 months. In my previous experience with other veterinary practices, these subsequent injections have always been administered by a veterinary technician after the initial vet visit. Recently, I called to schedule an injection appointment, 4 months after our initial visit. The receptionist, while polite, informed me that the appointment would need to be with a veterinarian, which would make it more expensive. I asked if I could speak with the vet to discuss this, given that we had been seen just a few months prior and that the injection is part of an ongoing treatment for my dog’s chronic allergy issues. She mentioned she would make a note and have the vet contact me, though likely not the same day. Later that day, I received another call from what appeared to be an administrative staff member, reiterating that the visit would require a vet. When I inquired further, I was told that because my dog had only been seen once, the vet needed to reassess him before transitioning to technician-administered injections. I expressed my disagreement, explaining that the number of visits should not dictate the need for a vet visit but should be based on the pet’s individual needs and health status. I was then told that the vet needed to reassess my dog’s heart, lungs, and skin, which I felt was unnecessary, as no new health concerns had arisen since our last visit, and the only issue was his ongoing allergy symptoms. To my surprise, after I pushed back, the staff member became dismissive and rude, stating that the vet would likely not offer any new perspective but could call me if I wished. This comment felt particularly unprofessional and lacked the compassion I expected from a veterinary practice. As of today, five days after my request to speak with the vet, I have still not received a follow-up. This delay and lack of communication make me feel that my concerns are neither prioritized nor valued. It is particularly disappointing given that I was simply seeking clarification and a reasonable solution for an ongoing treatment, rather than unnecessary, costly visits. As a military family that has moved frequently, we’ve had many interactions with veterinary practices across the U.S., and I have never felt so dismissed by a request to communicate with a veterinarian. I believe that veterinary care, like all healthcare, should be tailored to each pet's specific needs, rather than following a rigid protocol. While I typically avoid leaving negative reviews, I felt compelled to share this experience in the hopes that others in similar situations may consider other options in the area. My expectations for professionalism, communication, client autonomy and compassion were not met, and I hope that this feedback can help improve your practice’s approach to client care.

Feb 25, 2025 · Megan Kareta

We take our animals here for their care. The vets and techs are always so caring. This most recent visit was to have an older cat looked at. They diagnosed her quickly and with care. She had to be euthanized and it was handled with compassion and grace. I got to spend time with her before saying goodbye. The procedure was completed kindly. They put a blanket for her to rest on. They have many options for cremation and final resting place. They also do paw prints in clay.

Dec 26, 2023 · Jim Miller

I’m always pleased with the care my animals receive from compassionate and knowledgeable techs and doctors. They are transparent with pricing and ensure I’m aware of available options whether it’s for prescriptions or procedures. My millennial heart loves that they’ve started to use text messaging to follow up. After my dog was neutered here in April, they reached out to check on him and I loved that I could even text back. Shout out to the front desk receptionists who have always been kind- even on a recent day when we had an emergency and I called probably 6 or 7 times over the course of the day. She never once sounded annoyed or tired of my questions… and I’d be surprised if she wasn’t. I was super anxious and stressed out and her kindness was much appreciated.

Jun 04, 2024 · Mary Turska