Heath Animal Clinic

Located at 1176 Hebron Rd, Heath, OH 43056, Heath Animal Clinic has been a presence in the local community for veterinary care. Formerly known as Underwood Animal Clinic, this facility has undergone recent transitions, as Dr. Underwood has retired, and the clinic is now a sister location to the Alexandria Animal Clinic, aiming to expand and offer a wider variety of veterinary care options to Licking County. The clinic serves as a full-service companion animal clinic, dedicated to providing quality veterinary care throughout the life of your beloved pets.

Heath Animal Clinic is primarily focused on serving companion animals, specifically dogs and cats. While specific details about the interior décor or overall ambiance are not extensively detailed online, the clinic's stated commitment is to provide a setting where pets can receive care. The transition in ownership and the affiliation with Alexandria Animal Clinic indicate ongoing efforts to adapt and improve the overall client and patient experience. The clinic operates on an appointment-only basis for routine and wellness visits, emphasizing the need for scheduled visits to ensure focused attention for each pet. Their hours of operation are generally Monday to Friday, 9:00 AM to 5:00 PM, with weekends typically closed. This structure helps manage the flow of patients and allows the team to dedicate time to scheduled appointments.

Heath Animal Clinic is committed to providing comprehensive veterinary care for dogs and cats, with a strong emphasis on preventative health. Their services are designed to support pets from their youth through their senior years:

• Routine Preventive Care: This is a cornerstone of their practice, encompassing regular check-ups, vaccinations, and general health assessments to detect and prevent diseases early.

• Early Detection and Treatment of Disease: As pets age, the clinic focuses on identifying and treating illnesses to maintain their quality of life. This includes a range of diagnostic services.

• Medical Care: The clinic offers various medical services to address health issues as they arise, though it is important to note that with Dr. Underwood's retirement, the Heath office is currently no longer able to see exotic pets or perform surgical procedures. For routine surgical needs, clients are referred to their sister location, The Alexandria Animal Clinic.

• Diagnostic Capabilities: While specific details on advanced diagnostics are limited, a general practice typically includes in-house lab work for blood tests, urinalysis, and potentially other basic diagnostic tools to aid in accurate diagnoses.

• Emergency and Urgent Care Referrals: The clinic operates on an appointment-only basis and does not take walk-ins for emergencies. For veterinary emergencies, clients are advised to contact nearby emergency hospitals such as COVE (Central Ohio Veterinary Emergency), VEG (Veterinary Emergency Group), OSU Veterinary Hospital, Medvet Columbus, Diley Hill Animal Emergency Center, or Pet Plex Animal Hospital. This reflects their dedication to ensuring pets receive immediate critical care when needed, even if it's not directly provided on-site.

• Home Delivery/Online Pharmacy: For convenience, Heath Animal Clinic provides a home delivery service for pet medications and food, allowing clients to manage their pet's prescriptions and dietary needs easily.

It is crucial for potential clients to be aware of the recent changes regarding surgical procedures and exotic pet care, and to confirm specific service availability when scheduling an appointment.

Heath Animal Clinic, under its current management, exhibits several notable features:

• Transition and Expansion: The clinic's new status as a sister location to the Alexandria Animal Clinic signifies a strategic effort to enhance and broaden the veterinary services available to the Licking County community. This aims to leverage shared resources and expertise.

• Appointment-Based System: The clinic operates strictly by appointment, which helps minimize wait times and ensures that each patient receives dedicated attention from the veterinary team. Clients are encouraged to call ahead to schedule their visits.

• Emphasis on Client Education: The clinic's mission includes an emphasis on client education, aiming to partner with pet owners in their pet's healthcare journey. This suggests a desire to keep owners informed and involved in decisions regarding their pet's well-being.

• Response to Feedback: While there is a mixed review regarding past experiences, the fact that the clinic has undergone management changes and is actively communicating updates about their services (such as the discontinuation of exotic pet care and surgeries at the Heath location) indicates an effort to adapt and clarify their offerings. The positive review highlighting the staff's kindness during difficult times (e.g., goodbye to a pet) suggests a compassionate approach in sensitive situations.

• Online Presence and Communication: The clinic maintains an online presence, providing essential contact information, hours, and updates on their services. They emphasize that if appointments need to be canceled, a 24-hour notice is required to allow for other pets in need to be seen, and a no-show fee may be applied due to high demand for veterinary care.

Heath Animal Clinic, through its website and communications, positions itself as a compassionate partner in pet health. Their stated goal is "to practice the highest quality medicine with compassion and an emphasis on client education." This highlights their dedication not just to medical expertise but also to the emotional well-being of both pets and their owners. The clinic's communication about Dr. Underwood's retirement and the shift in service offerings (e.g., referring surgeries to Alexandria Animal Clinic) is transparent, ensuring clients are informed about the best options for their pet's care.

While the clinic acknowledges the increasing demand for veterinary care, they also express gratitude for client patience and support as they navigate these changes. This reflects a commitment to open communication and continued service to the community. For promotional offers, it is always recommended to check their official website or contact them directly, as information can change. However, their primary focus remains on providing consistent, quality care for companion animals within their current service scope.

In conclusion, Heath Animal Clinic, operating under new management and as a sister facility to Alexandria Animal Clinic, aims to be a reliable pet hospital for dogs and cats in Heath, OH. With a focus on routine and preventive care, an appointment-based system for efficient service, and a compassionate approach to pet health, they strive to be a valued partner for local pet owners. While some services have been consolidated to their sister location, their dedication to general companion animal welfare remains a priority, making them a relevant choice for those seeking ongoing veterinary support for their furry family members.