Heartland Animal Hospital: Born Candace DVM

Heartland Animal Hospital, featuring the expertise of veterinarians such as Dr. Candace Born DVM, is a well-established and highly regarded veterinary practice located at 1220 E Frontage Rd, Owatonna, MN 55060, USA. Operating within the crucial "Pet Hospital" category, Heartland Animal Hospital has been a cornerstone of veterinary care for dogs, cats, and horses in Owatonna and the surrounding communities for over 25 years. The hospital is dedicated to providing quality, compassionate medicine and aims to be a trusted partner in every pet's health journey.

The environment at Heartland Animal Hospital is designed to be welcoming, relaxed, and equipped to handle a wide range of veterinary needs. While specific visual details are not available, as a full-service animal health care facility, it is expected to feature clean and organized spaces. This typically includes a comfortable reception area that provides a warm welcome, multiple examination rooms for consultations, and specialized areas for diagnostics, surgery, and inpatient care. The hospital's mission statement emphasizes providing "superior care in a welcoming, relaxed environment," suggesting an effort to minimize stress for pets during their visits. Online reviews often praise the "warm welcomes from the receptionist" and mention that the staff makes even anxious dogs "feel safe," indicating a positive and comforting atmosphere cultivated by the team. The facility houses up-to-date equipment for diagnostics and treatments, signifying a commitment to modern veterinary practices. The location with "plenty of super close parking spaces" adds to the convenience for clients.

Heartland Animal Hospital offers a comprehensive suite of veterinary services for dogs, cats, and horses, addressing both routine preventative care and advanced medical and surgical needs. Their extensive range of services ensures that pets receive thorough and continuous care throughout their lives:

• Pet Wellness Exams & Preventative Care: This includes routine check-ups, tailored vaccination protocols following AAHA and AAFP guidelines, and comprehensive parasite control (heartworm, flea, and tick prevention). They prioritize preventive pet healthcare and offer expert home care guidance.

• Pet Diagnostics: The hospital is equipped with advanced diagnostic tools for accurate and timely identification of health issues. Services include in-house blood work, individual tests for conditions like heartworm and tick-related illnesses, urinalysis with cultures, and fecal analysis. They utilize advanced imaging technologies such as digital radiology (X-rays) for rapid, high-quality results, often with immediate sharing and access to board-certified radiologists when needed. General and specialized ultrasound services are also offered, including cardiac evaluations and in-depth assessments of organs like adrenal glands and pancreas, with the ability to perform biopsies when necessary.

• Pet Dental Care: Comprehensive dental care for cats and dogs is provided, including digital dental radiology and safe anesthesia practices, with an emphasis on prevention and home care for maintaining oral health.

• Pet Surgery: The surgical services cover a broad spectrum, from routine spay/neuters to complex soft tissue repairs and precise growth removals, providing comprehensive care for a pet's surgical requirements. This includes orthopedic surgery to address injuries of the skeletal system, muscles, joints, and ligaments.

• Equine Services: A significant feature is their expert equine veterinary care, which includes wellness programs, surgery, and 24/7 emergency services for horses.

• Advanced Care & Specialized Services: This includes radio-wave surgery, advanced dental care, OFA hip evaluation for breeders and pet owners, critical care, blood transfusions, and diabetes regulation. They also offer pain management services, utilizing laser therapy (a gentle, non-invasive option to reduce inflammation, alleviate pain, and enhance healing for post-surgical patients, chronic arthritis, skin conditions, muscle strains/sprains, joint/disc disease, wounds, bites, and burns) and behavioral therapy.

• Pocket Pet Services: The clinic also caters to smaller household pets such as guinea pigs, rabbits, hamsters, mice, rats, gerbils, and hedgehogs, guiding owners on their specific care needs, vaccinations, parasite screening, and spay/neuter.

• Pet Baths and Nail Trimming: Basic grooming services are also available.

• Online Store: They offer an upgraded online store for easy ordering of pet food and medicine, with quick registration, linked pet records and prescriptions, and savings on products.

The clinic emphasizes its commitment to providing a wide range of services to meet all a pet's needs, often handling the majority of medical and surgical requirements in-house, while also having the capability to refer complex cases to veterinary specialists or specialty clinics when beneficial.

The key features of Heartland Animal Hospital, as consistently highlighted by their positive customer reviews, revolve around the professionalism, compassion, and attentiveness of their entire team, including veterinarians like Dr. Candace Born and Dr. Anna Wildgrube. Clients express extreme satisfaction with the "great customer service and care all of the vets" provide. The staff is described as "absolutely wonderful and so welcoming," "patient and understanding," and "incredibly helpful and kind." This indicates a strong focus on creating a positive and supportive experience for pet owners, especially during stressful situations. The ability to accommodate anxious dogs and make them "feel safe" showcases their gentle handling and empathetic approach. Dr. Candace Born, with over 25 years of experience and a background in large livestock farming, brings a wealth of practical knowledge and a commitment to "high-quality and compassionate care." The veterinarians are praised for being "extremely helpful" and answering all questions, fostering clear and effective communication. The availability of after-hours assistance, as evidenced by a client receiving help from Dr. Anna after hours for a recently adopted puppy with health problems, demonstrates their dedication to urgent care. The "100% recommendation" and sentiments of "I would not pass this one up" underscore the high level of client satisfaction and trust in the clinic's comprehensive care and compassionate service.

For local users in Owatonna, MN, the promotional information for Heartland Animal Hospital is overwhelmingly positive, driven by strong client testimonials and a comprehensive service offering. They actively welcome new clients and encourage appointment requests through their website. The hospital promotes its mission of providing quality, compassionate medicine and aims to be a "partner in your pet's health journey." They highlight their experienced veterinary team, dedication to advanced care, and wide array of services. Promotional efforts include clear communication about their commitment to excellence and patient well-being. They also offer specific promotions such as savings of up to $105 on heartworm, flea, and tick medications, and a "Refer a Friend" program where both the referrer and the referred friend receive a $50 credit after the new client's first visit. The upgraded online store with AutoShip discounts and promotions on products further enhances client convenience and savings. Pet owners in Owatonna and surrounding communities seeking a veterinary practice known for its compassionate approach, comprehensive medical and surgical capabilities for dogs, cats, and horses, and a highly attentive staff, are strongly encouraged to consider Heartland Animal Hospital. They can be contacted by phone at (507) 214-7387 or via mobile at +1 507-214-7387. Their operating hours are Monday, Tuesday, and Friday from 8:00 AM to 5:00 PM; Wednesday and Thursday from 8:00 AM to 6:00 PM; and the 2nd and 4th Saturdays of each month from 8:00 AM to noon (appointments recommended). The consistent positive feedback makes Heartland Animal Hospital a highly appealing choice for pet owners in the area.