Hearthstone Veterinary Hospital ico

Hearthstone Veterinary Hospital

Pet HospitalNew YorkSaratoga CountySaratoga SpringsNew York 29

826 NY-29, Saratoga Springs, NY 12866, USA

4.0

When my grandmother passed away 2 years ago I took over the care of her Chihuahua, peanut. 4/23/25 she fell off the bed. I called the vets frantic and In tears, they got me in as soon as possible that same day. Everyone in that office was/ are so kind and understanding. Thank you guys for everything you do. I would recommend this place to anyone.

Amber Burnette
  • Overview
  • (518) 583-1117
  • hearthstoneveterinaryhospital.com

Hours

Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday Closed
Sunday Closed

Welcome to Hearthstone Veterinary Hospital

Located at 826 NY-29, Saratoga Springs, NY 12866, USA, Hearthstone Veterinary Hospital stands as a beacon of comprehensive and compassionate veterinary care for the local community and their cherished animal companions. As a dedicated Pet Hospital, Hearthstone is committed to providing a broad spectrum of services and goods designed to ensure the health, happiness, and longevity of pets of all shapes and sizes. You can reach them by phone at (518) 583-1117 or via mobile at +1 518-583-1117.

Environment and Atmosphere

Upon entering Hearthstone Veterinary Hospital, clients are often struck by the warm and welcoming atmosphere. The environment is meticulously designed to reduce stress for both pets and their owners. The aim is to create a calming and reassuring space, understanding that a visit to the vet can sometimes be a source of anxiety. Customer testimonials frequently highlight the positive energy and friendliness that permeates the office. This commitment to a comfortable environment is crucial in helping pets, even those with predispositions to anxiety, feel at ease during their appointments. The team prioritizes creating an inviting space where pets feel secure and owners feel supported, fostering an experience that is as stress-free as possible.

Comprehensive Services Offered

Hearthstone Veterinary Hospital provides a wide array of veterinary services, catering to the diverse needs of domestic animals. Their offerings typically include, but are not limited to, the following:

  • Wellness and Preventive Care: This forms the cornerstone of their practice, encompassing routine check-ups, vaccinations tailored to individual pet needs, parasite prevention and control, and nutritional counseling. Regular wellness exams are vital for early detection of potential health issues, allowing for proactive intervention and better outcomes.
  • Diagnostic Services: Equipped with modern diagnostic tools, Hearthstone offers in-house laboratory testing for blood work, urinalysis, and fecal exams, providing rapid and accurate results crucial for timely diagnosis. They also utilize advanced imaging techniques such as X-rays and potentially ultrasound, allowing for a non-invasive look at internal organs and structures to identify underlying conditions.
  • Surgical Procedures: The hospital is prepared to perform a variety of surgical interventions, ranging from routine spaying and neutering to more complex soft tissue surgeries. Patient safety and comfort are paramount, with careful pre-surgical evaluations, anesthetic monitoring, and post-operative pain management protocols in place.
  • Dental Care: Oral health is a critical component of overall pet wellness. Hearthstone provides comprehensive dental services, including dental cleanings, extractions, and advice on at-home dental care to prevent periodontal disease and other oral issues.
  • Internal Medicine: For pets facing more complex or chronic conditions, the hospital offers internal medicine services to diagnose and manage a wide range of illnesses affecting various organ systems.
  • Emergency and Urgent Care: While it is always advisable to call ahead, Hearthstone Veterinary Hospital strives to accommodate urgent and emergency cases as promptly as possible, as evidenced by a customer's experience bringing in their Chihuahua after an injury. Their ability to get clients in "as soon as possible that same day" speaks to their dedication to acute care.
  • Microchipping: A vital service for pet safety, microchipping helps reunite lost pets with their owners.
  • Behavioral Counseling: Recognizing that behavioral issues can impact a pet's quality of life and the human-animal bond, the hospital may offer guidance and resources for common behavioral challenges.
Distinguishing Features and Customer Experience

What truly sets Hearthstone Veterinary Hospital apart, based on direct customer feedback, is their exceptional team and their approach to patient and client care. The reviews consistently highlight several key features:

  • Compassionate and Understanding Staff: Time and again, customers praise the kindness and empathy of everyone in the office. This is evident in the account of the Chihuahua owner, who felt supported and understood during a highly emotional and frantic situation. This human-centric approach, extending comfort to owners during difficult times, is a defining characteristic.
  • Clear Communication and Education: The veterinary team, including veterinarians like Dr. Jolie, are noted for their ability to explain everything they are doing and recommending in an understandable manner. This commitment to clear communication empowers pet owners to make informed decisions about their pet's health and feel fully involved in the care process. This transparency builds trust and fosters a collaborative relationship between the hospital and pet parents.
  • Patient-Centered Approach: The team at Hearthstone genuinely cares for the animals they treat. The review mentioning the cat's calm demeanor due to the "energy and friendliness of the office" underscores their skill in creating a positive experience for even the most anxious pets. They are good with animals, helping them feel comfortable and minimizing stress during examinations and procedures.
  • Professionalism with a Personal Touch: Descriptions of Dr. Jolie as "down to earth and kind (with a sense of humor to lighten the room)" illustrate a balance of professionalism with a personable approach. This creates a relaxed yet competent environment, allowing for genuine connection and effective care.
Promotional Information and Community Engagement

While specific current promotions are not provided in the given information, a veterinary hospital like Hearthstone typically engages in various promotional activities to benefit both pet owners and the community. This might include:

  • New Client Offers: Often, veterinary hospitals offer introductory discounts or special packages for first-time clients to encourage them to experience their services.
  • Seasonal Health Campaigns: Promotions related to seasonal pet health concerns, such as tick prevention in spring/summer or dental health month, are common.
  • Referral Programs: Satisfied clients might be rewarded for referring new clients to the hospital, leveraging positive word-of-mouth.
  • Community Involvement: Hearthstone Veterinary Hospital, like many local businesses, likely participates in community events, pet adoption drives, or offers educational workshops for pet owners, reinforcing their commitment to animal welfare beyond their immediate clientele.
  • Online Presence: A strong online presence, including a website and social media channels, would be used to share pet health tips, clinic updates, and testimonials, further connecting with the local pet-owning community.

In conclusion, Hearthstone Veterinary Hospital at 826 NY-29, Saratoga Springs, NY, distinguishes itself as a highly recommended and trusted veterinary care provider. Their commitment to a welcoming environment, comprehensive medical services, and an exceptionally kind and communicative team ensures that both pets and their owners receive the highest standard of care. The numerous positive testimonials underscore their dedication to making every visit a positive and reassuring experience, solidifying their reputation as a vital resource for pet health in the Saratoga Springs area.

Hearthstone Veterinary Hospital Photos

Hearthstone Veterinary Hospital 1Hearthstone Veterinary Hospital 2Hearthstone Veterinary Hospital 3Hearthstone Veterinary Hospital 4Hearthstone Veterinary Hospital 5Hearthstone Veterinary Hospital 6Hearthstone Veterinary Hospital 7Hearthstone Veterinary Hospital 8Hearthstone Veterinary Hospital 9Hearthstone Veterinary Hospital 10

Hearthstone Veterinary Hospital Location

826 NY-29, Saratoga Springs, NY 12866, USA

Reviews

When my grandmother passed away 2 years ago I took over the care of her Chihuahua, peanut. 4/23/25 she fell off the bed. I called the vets frantic and In tears, they got me in as soon as possible that same day. Everyone in that office was/ are so kind and understanding. Thank you guys for everything you do. I would recommend this place to anyone.

Apr 24, 2025 · Amber Burnette

Pretty sure I had more anxiety about going than my cat did! He’s my baby. But, I was so proud of how good he did at the vet. I truly think it was the energy and friendliness of the office! They were so good with him and made us all feel comfortable. And heard. Dr Jolie was down to earth and kind (with a sense of humor to lighten the room). They all helped in explaining everything they were doing and recommending. Thanks for taking care of my little guy (although, he’s not so little).

Apr 15, 2025 · Amanda Adams

Hi…so my grandma had a dog named cinnamon…cinnamon would come over to my house on the weekends when we moved out of my grandma and grandpas house…my grandma has taken her dogs to this vet.for years…even though her dog moved in with me and became my dog me and my mom still take cinnamon to the same vet…we try and take my dog when my grandmas working as an assistant there bc my dog will refuse to go in unless my grandmas there…today march 27 of 2024 she has a major surgery..she got some of her teeth removed and her nails clipped and a lump on her leg removed for a biopsy…my grandma picked me and my dog up at 8:00 AM and my grandma brought my dog in the vet I stayed in the car bc if I have anxiety and my dog can sense it…the surgery lasted a couple hours I’m pretty sure…I was a little mad tho bc my grandma said to call them at 3:00 to see how cinnamon is and then go and pick her up…we called and Karen answered the phone she said my grandma was there and was gonna bring her mom they didn’t call to tell us or anything…so we didn’t know…and they new that me and my mom were gonna pick up my dog but they still called my grandma and my grandma wasn’t expecting it either she said…so that’s the only reason I’m a little mad and I guess u could say I was frustrated…but it’s whatever besides that I love the vet there great with my dog I love em…they were also very supportive when I had to put my cat down on 2/19/2024…Colin hugged me and Karen did the foot prints and nose print and patty explained what she was doing with the shots so that I knew when to say goodbye . 👋

Mar 27, 2024 · Trinity-Elizabeth Clothier

I have 5 rescue cats, all of which have had continued vet care. My most recent rescue was a kitten. My regular vet office wasn't able to help me with this kitten, but Dr. Jolie didn't hesitate to help. She went above & beyond what any other vet had ever done for me & my pets. She helped me to give this little guy (who was very sick) the best possible life he could have. Unfortunately, despite her dedication, loving & deeply caring heart, he passed away 1/11/22. It was very obvious I had found the most caring vet & staff any animal lover could ask for, Binx left behind 4 older brothers (cats) & a sister who's a Goldendoodle, they were best friends & she hasn't stopped looking for him. His brothers will now have continued vet care with Dr. Jolie, as will his best dog friend. To Dr. Jolie, I can't thank you enough for everything you did & tried to do for Binx. His four cat brothers & dog sister are looking forward to having you as their forever vet. 🥰🥰 RIP Binx, you are so very missed & forever loved.

Jan 12, 2022 · Serena Brown

Dr. Jolie has helped my dog immensely. I recently had changed vets to come to Dr. Jolie because I didn't feel my old vet was doing much for my dog. Dr. Jolie identified one problem he was experiencing after just a few days. She addressed that and moved on to my dog's next issues. I was so grateful to finally feel like he was getting help. Dr. Jolie is compassionate with animals and people. I'm very happy to have brought my dog to her.

Nov 20, 2021 · Leslie Bradt

Pet Hospital