Hartzell Veterinary Service: Charles W. Hartzell, DVM and Sue Ann Hartzell, DVM

For local residents in Greenville, Ohio, searching under the category "Pet Hospital," Hartzell Veterinary Service, located at 5646 Horatio-Harris Creek Rd, has established a strong reputation for providing compassionate and comprehensive veterinary care for a wide range of animals, both large and small. The practice is led by the husband-and-wife team of Dr. Charles W. Hartzell and Dr. Sue Ann Hartzell, each bringing their expertise to different aspects of animal health. Customer reviews consistently highlight their kindness, compassion, thoroughness, and the supportive nature of their staff, making them a highly regarded veterinary service in the Greenville community.

One particularly insightful review comes from a client who utilizes the services of both Dr. Charlie and Dr. Sue Ann Hartzell: "We use both Dr. Charlie (large animals) and his wife (small animals). Both are awesome, kind and compassionate and take additional time to explain complex issues." This testimonial speaks directly to the core values and practices of Hartzell Veterinary Service. The fact that the same client entrusts both their large and small animals to this practice underscores the high level of confidence and satisfaction they have in both veterinarians. The description of both doctors as "awesome, kind and compassionate" highlights their caring approach to animal welfare and their interactions with pet owners. Furthermore, the mention of them taking "additional time to explain complex issues" is crucial, as it indicates a commitment to clear communication and ensuring that owners fully understand their animals' health concerns and treatment plans. This dedication to patient education fosters trust and empowers owners to make informed decisions about their animals' care.

Another reviewer directly addresses potential negative feedback regarding the clinic's appointment policy, providing valuable context about the practice's structure: "Not a huge fan of negative comments about not taking walk ins. There is only 1 vet for small animals. 1 vet for large animals and Doctor Charlie is on the road as he is mobile for the large animal side. Please be respectful of our vets and their staff. They do the best they can. You can't always see what is going on in a clinic. Do not assume. This is a fantastic clinic. The staff is wonderful and kind. Thank you for being our vets. It is a hard job." This review offers important insights into the operational realities of Hartzell Veterinary Service. With a dedicated veterinarian for small animals (presumably Dr. Sue Ann) and Dr. Charlie primarily serving large animals through mobile services, the clinic's appointment-based system is likely in place to manage the workload and ensure that each animal receives the focused attention it needs. The reviewer's plea for respect towards the vets and staff, acknowledging the demands of their profession and the limitations of a small practice, further reinforces the positive impression of the team's dedication. The strong endorsement of the clinic as "fantastic" and the staff as "wonderful and kind" echoes the sentiments of the first review, highlighting a consistently positive experience for clients who understand and respect the clinic's operational structure.

A third, more concise review simply states: "We love them at Hartzell vet great people to bring our pets there, Max and Maggie ♥️🤗." This straightforward expression of affection and trust further solidifies the positive image of Hartzell Veterinary Service as a place where pet owners feel comfortable and confident bringing their beloved animals for care.

Based on these reviews, the environment of Hartzell Veterinary Service is likely one that is welcoming, caring, and professional. The emphasis on kindness, compassion, and thorough explanations suggests a client-focused approach where both the animals' well-being and the owners' understanding are prioritized. While the physical layout of the clinic is not described, the positive interactions with both the veterinarians and the staff indicate a supportive and reassuring atmosphere. The mobile nature of Dr. Charlie's large animal practice implies that the clinic also extends its services beyond the physical location to farms and other sites where large animals are kept.

The services offered at Hartzell Veterinary Service encompass a broad range of veterinary care for both large and small animals. For small animals, under the care of Dr. Sue Ann Hartzell, these likely include routine wellness exams, vaccinations, diagnosis and treatment of illnesses and injuries, surgical procedures, dental care, and potentially more specialized services depending on her expertise. For large animals, Dr. Charles W. Hartzell provides mobile veterinary services, likely including on-farm care, vaccinations, treatment of illnesses and injuries, reproductive services, and emergency care for livestock and other large animals. The willingness of both veterinarians to explain complex issues suggests a commitment to client education across all aspects of their practice.

The key features of Hartzell Veterinary Service include the expertise and compassionate care of both Dr. Charles W. Hartzell and Dr. Sue Ann Hartzell, their dedication to providing thorough explanations to pet owners, the kindness and professionalism of their staff, and their ability to cater to both large and small animals, with Dr. Charlie offering mobile services for large animal clients. The emphasis on a respectful and understanding approach to their appointment system, given the structure of their practice, is also a notable aspect.

No specific promotional information is mentioned in the provided reviews. Veterinary clinics often have promotions for new clients, seasonal specials on vaccinations or preventative care, or wellness plans that offer bundled services at a discounted rate. Local residents in Greenville, OH, who are interested in learning more about the services offered by Hartzell Veterinary Service for their large or small animals, as well as their appointment policies and any current promotions, are encouraged to contact them directly at (937) 548-4606.

In conclusion, for local residents in Greenville, Ohio, searching for a "Pet Hospital," Hartzell Veterinary Service, led by Dr. Charles W. Hartzell and Dr. Sue Ann Hartzell, comes highly recommended for its awesome, kind, and compassionate veterinary care for both large and small animals. Their commitment to taking the time to explain complex issues, coupled with a wonderful and kind staff, creates a positive and trusting environment for pet owners. While walk-in appointments may not be readily available due to the structure of their practice, the dedication and expertise offered by both veterinarians make Hartzell Veterinary Service a fantastic choice for comprehensive animal care in the Greenville area.