Harborside Animal Hospital

The entire crew here is excellent. Dr Garcia has always understood the special needs of my blind and deaf dog, who also has a heart murmur. She has always listened, adjusted her diagnosis and medications to his needs, and doesn’t make the dog parent feel bad when we have to do unconventional things (Aka pill medication is extremely hard as his nose is too good.). Today we had to go in as Wally had scratched his face and it wasn’t healing well. It ended up being a far bigger issue than I was aware of. Still, they allow me to hold him for certain procedures- less stress to him- and did an excellent job with his care. Since he can’t have surgery due to his heart, she also came up with a full plan onf care for him and our follow ups. I have been with other vets in the area prior to Harborside, and know this is the best care around for my Walter. Take home care pictures in the review.

I’ve taken my Bailey to Harborside for nearly 10 years now. These doctors have saved her life more than once and I’m forever grateful for the care and compassion they give us. Regardless of the circumstance of my visit, I trust the doctors and staff to take care of my girl. Thank you for all you do!

I would suggest arriving at least 15 minutes late for your appointment as you will not been seen until 30 minutes post your appointment time. Past 3 visits have all been the same 30- 45 min wait for a simple annual check up or heart worm test. Also don’t try to refill your dog’s heart worm, flea and tick as they will always find a reason you need an appointment prior to filling. Please visit this practice ONLY if you enjoy spending extended periods of time at the veterinarian……..Also please review the passive aggressive response from the management team (below). What a very sad joke, no more words needed as this truly shows of character of the practice.

Please read before going here. I scheduled a visit for my healthy 12+ year old chihuahua/min-pin mix, who was suffering with Florida allergies. They said they had a slot for Saturday at 11:15 am. I arrived a bit early at about 10:50 am and called to see if i should wait with my dog outside or come in early, as he had vet anxiety. They said just wait until 11:15 am. I did so. I waited in the lobby until I was given a room at 12 pm. I was frustrated and asked the receptionist what to expect and was given the typical “they’ll be in soon”. Then, at 12:45 pm a vet tech came in, to get basic info, who I thought was the vet, as of course she did not introduce herself at all. Then she said, “the vet will be in shortly”. Finally, at 1:35-1:45 pm, the vet came in, gave a 2 second exam, and then had the vet tech administer the Cytopoint injection I requested. After waiting to checkout and requesting a prescription for the Cytopoint, so I may order this online and administer myself, they absolutely refused. During payment, they tried to make me pay full price after I had the coupon for half off the initial visit I presented at check in. I am beyond upset and angered by this facility. Absolutely horrendous customer service, no updates, completely insane they refused to issue a simple prescription as they want that easy office visit $$$ and another injection $$$ as they mark up likely 400-500% from what they pay. Absolutely do not take your loved animals here.

"I recently took my anxious 90-pound dog in for a check-up, and the care we received was exceptional! From the front desk to the back office, everyone was kind and understanding. Dr. Garcia went above and beyond to make my dog feel comfortable, even getting down on the floor to sit with him to keep him calm. By the end of the visit, he was begging for more treats from the amazing techs. I highly recommend this office for their compassion and professionalism!"