
Guernsey Veterinary Clinic: Freshwater Nikki DVM
Pet HospitalOhioGuernsey CountyCambridgeEast Wheeling Avenue
2103 E Wheeling Ave, Cambridge, OH 43725, USA
4.0
I had to put my dog down and it was very sad but everyone was comforting and helpful. They even sent me a condolence card later. I miss you Rosie. ☹
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Overview
- (740) 432-5980
Hours
Pet Hospital
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Welcome to Guernsey Veterinary Clinic: Freshwater Nikki DVM
Welcome to the introduction of Guernsey Veterinary Clinic, where Freshwater Nikki DVM practices, located at 2103 E Wheeling Ave, Cambridge, OH 43725, USA. Operating under the platform category of a Pet Hospital, Guernsey Veterinary Clinic aims to serve the local Cambridge community by offering veterinary services and potentially related goods for the health and well-being of your beloved animals. As a Pet Hospital, it is expected to provide a range of medical services for pets. We will introduce Guernsey Veterinary Clinic based on the available information, which includes their contact details and two customer reviews highlighting different aspects of their service.
Regarding the environment of Guernsey Veterinary Clinic, the provided information does not offer specific details. Typically, a pet hospital environment includes examination rooms for consultations, treatment areas where procedures are performed, and possibly surgical suites, diagnostic imaging facilities, and recovery areas for animals. The aim is to create a professional yet comfortable setting for both pets and their owners. One customer review mentions a sad experience of having to put a dog down, but notes that "everyone was comforting and helpful," suggesting a supportive and compassionate atmosphere, at least during sensitive times. The second review mentions a limitation due to ongoing COVID-19 protocols where the customer couldn't be physically present during the office visit with their animal. This implies that the clinic adheres to health and safety guidelines, which might influence the current environment experienced by pet owners during visits. Without further information from online sources like their website or virtual tours, a detailed description of their overall physical environment is not possible. Local users might find it helpful to contact the clinic directly or look for online presence to get a better sense of their facilities.
The services offered at Guernsey Veterinary Clinic can be partially inferred from the customer reviews and the general nature of a Pet Hospital. The first review, concerning euthanasia, implies that end-of-life care is among their services. The second review, mentioning an "office visit," suggests they provide consultations and examinations. Generally, pet hospitals offer a range of services including preventative care (vaccinations, parasite control), diagnostics (laboratory tests, imaging), medical treatments for illnesses, surgical procedures, dental care, and potentially emergency services. Given that Nikki Freshwater is a DVM (Doctor of Veterinary Medicine), it confirms that professional veterinary medical services are central to their offerings. To obtain a comprehensive list of the services provided by Guernsey Veterinary Clinic, including any specializations or specific procedures they offer, it would be best for local users to contact them directly or visit their website if available.
Features of Guernsey Veterinary Clinic can be gleaned from the customer reviews. One notable feature appears to be their compassionate customer service, as highlighted by the comforting and helpful staff during a difficult time of pet loss, and the subsequent sending of a condolence card. This suggests a caring and empathetic approach to their clients. Another feature, stemming from the second review, is their adherence to COVID-19 safety protocols, which currently restricts owners from being in the office during visits. While intended for safety, this might be a point of consideration for some pet owners. Other potential features of the clinic, such as the expertise of Dr. Freshwater and the availability of advanced medical equipment, are not directly mentioned in the provided reviews. Local users might want to inquire about these aspects when contacting the clinic. The focus on customer comfort during emotional times seems to be a positive distinguishing feature based on the provided feedback.
No specific promotional information is included in the provided text. Pet hospitals often offer introductory discounts for new clients, seasonal specials on preventative care (like heartworm or flea and tick prevention), or wellness packages that bundle routine services at a reduced cost. To learn about any current promotions at Guernsey Veterinary Clinic: Freshwater Nikki DVM, local users would need to contact them directly at (740) 432-5980.
The two customer reviews, while brief, offer insights into the clinic's approach. The first review underscores their compassionate care and customer support during a very sensitive time for a pet owner, even extending beyond the immediate service with a condolence card. This speaks volumes about their empathy and client relations. The second review highlights a current operational aspect related to COVID-19 protocols affecting how owners interact during visits, while still acknowledging positive "customer service" overall, despite the owner's preference to be present with their animal. These reviews suggest a caring and customer-focused approach, albeit with current limitations on in-person accompaniment during visits.
For local users in Cambridge, OH, considering Guernsey Veterinary Clinic: Freshwater Nikki DVM for their pet care needs, the feedback suggests a clinic that values customer comfort and provides compassionate care. The COVID-19 policy regarding in-office presence during visits is something to be aware of. To learn more about their services, the environment, and any specific features that might be important to you and your pet, reaching out directly to the clinic at the provided phone number would be a helpful next step.
As a Pet Hospital in Cambridge, OH, Guernsey Veterinary Clinic under the care of Freshwater Nikki DVM appears to prioritize client comfort and adheres to safety guidelines. The positive mention of comforting and helpful service, especially during a difficult time, indicates a supportive environment for pet owners. Local residents looking for veterinary care might find this aspect particularly reassuring. Further inquiries about their range of services and the current protocols for office visits would provide a more complete picture of what they offer.
In conclusion, Guernsey Veterinary Clinic: Freshwater Nikki DVM, located in Cambridge, OH, operates as a Pet Hospital. Customer reviews highlight their compassionate customer service and adherence to COVID-19 safety measures, which currently affects in-office accompaniment during visits. Local users seeking a caring veterinary practice are encouraged to contact them for more information about their services and environment.
Guernsey Veterinary Clinic: Freshwater Nikki DVM Photos









Guernsey Veterinary Clinic: Freshwater Nikki DVM Location
2103 E Wheeling Ave, Cambridge, OH 43725, USA
Reviews
I had to put my dog down and it was very sad but everyone was comforting and helpful. They even sent me a condolence card later. I miss you Rosie. ☹
Aug 09, 2021 · Jeannette HowilerLove the customer service just don't like that I can't be in the office visit with my animal due to covid still.
Dec 17, 2021 · Stef McClainWe wanted both our dog's nails cut. One wouldn't settle down, so that was OK. But the other dog was quiet & his nails were not done properly. Everything else was fine.
Sep 18, 2022 · MaryJaneThey do a great job just a bit expensive sometimes
Oct 01, 2024 · Tana CasarezWe love Dr. Freshwater! She is always so good with our dogs. She understands they're our babies, and treats them accordingly.
Aug 07, 2023 · Shari McMastersPet Hospital

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