Grove Small Animal Hospital

Grove Small Animal Hospital, situated at 9621 US-59, Grove, OK 74344, USA, is a well-established pet hospital dedicated to providing comprehensive and compassionate veterinary care for the animals of Grove and surrounding communities. Known for its welcoming atmosphere and commitment to excellent patient and client experiences, this clinic stands as a trusted resource for pet owners.

The overall environment at Grove Small Animal Hospital is described as welcoming and conducive to positive interactions. Customers highlight that they "felt welcome from the moment we walked in," which speaks to a friendly and inviting atmosphere. While specific details about the size or layout of the facility are not extensively provided in the reviews, the focus on client comfort and staff friendliness suggests a well-organized and pleasant space. The ability to quickly accommodate urgent cases, such as an abscess treatment, further indicates an efficient and capable operational environment.

Grove Small Animal Hospital provides a range of veterinary services designed to meet the diverse needs of small animal companions. While the provided reviews highlight specific instances of care, general information available online suggests a broad spectrum of services typical of a full-service small animal hospital. These include:

• Wellness and Preventative Care: Comprehensive wellness exams are fundamental to maintaining a pet's long-term health. This likely includes routine check-ups, vaccinations (such as rabies, distemper, parvovirus for dogs, and feline leukemia for cats), parasite prevention, and nutritional counseling, all aimed at preventing illness and promoting overall well-being.

• Dental Care: Grove Small Animal Hospital performs dental work, which may encompass professional cleanings, extractions, and other oral health procedures to address common dental diseases in pets.

• Surgical Procedures: The clinic is equipped to perform surgical procedures. This would typically include common soft tissue surgeries like spays and neuters, as well as potentially more complex procedures as needed. The efficient handling of Mr. Bodee's abscess suggests capability in minor surgical interventions and wound management.

• Diagnostics: To accurately diagnose and treat conditions, the hospital likely utilizes various diagnostic tools. These often include in-house laboratory services for blood work, urinalysis, and fecal exams, as well as imaging services like X-rays (radiographs) and potentially ultrasound.

• Urgent Care: The ability to get pets "in quickly" for issues like an abscess demonstrates their capacity to handle urgent care needs during regular business hours, providing timely attention when pets are in discomfort or distress.

• End of Life Care: The clinic offers humane options for end-of-life care, including euthanasia, providing compassionate support to pet owners during difficult times.

• Pharmacy: An on-site pharmacy ensures that necessary medications are readily available for pets, facilitating timely treatment.

• Online Pharmacy Partnership: Grove Small Animal Hospital has partnered with Vets First Choice, offering a convenient online platform for clients to purchase medications, food, and other products for their pets, which can help save time and potentially money.

Several key features define the operational approach and client experience at Grove Small Animal Hospital:

• Exceptional Client-Staff Relationships: A prominent feature highlighted by customers is the clinic's ability to foster "exceptional client-staff relationships." This is evident in the positive interactions with the receptionist, Kelly, and all the technicians, who are described as "fantastic." This strong interpersonal connection contributes significantly to a positive and supportive veterinary experience.

• Compassionate and Energetic Team: Dr. Dunaway-Knight, specifically mentioned in a review, is lauded for being "upbeat, energetic and truly cares for each patient." This dedication and genuine concern for animal welfare resonate strongly with pet owners, making them feel confident and reassured about the care their pets receive. The staff's welcoming nature further reinforces this compassionate approach.

• Reasonable Pricing: Customers have found the services to be offered "at a reasonable price." This aspect is crucial for pet owners seeking quality care without undue financial burden, making comprehensive veterinary services more accessible.

• Efficiency in Urgent Cases: The clinic's ability to quickly address urgent medical needs, such as treating an abscess, showcases their organizational efficiency and commitment to timely patient care.

• Experienced Veterinarians: Dr. Jan Smith and Dr. Kathryn Dunaway-Knight are co-owners of the hospital, both being graduates of Oklahoma State College of Veterinary Medicine with extensive experience in caring for pets in the Grand Lake area since 1992. This deep experience contributes to the high quality of care provided.

Grove Small Animal Hospital is conveniently located at 9621 US-59, Grove, OK 74344, USA. Their phone number is (918) 786-6401. They maintain regular business hours from Monday to Friday, 8:00 AM to 12:30 PM and 1:30 PM to 5:30 PM. The clinic's online presence, including their website, likely offers more detailed information on their services and an option to book appointments online. The clinic's positive reputation has allowed it to attract clients not just locally but also those visiting the area, as demonstrated by the family visiting Grove who brought their dog there.

To assist with financing veterinary costs, Grove Small Animal Hospital is noted to accept payment options such as CareCredit and Scratchpay. Additionally, they accept pet insurance, encouraging pet owners to consider insuring their pets while they are healthy to manage unexpected costs. The partnership with Vets First Choice for an online pharmacy further enhances convenience for clients, allowing them to easily access necessary pet products.

The customer reviews for Grove Small Animal Hospital are overwhelmingly positive, highlighting key strengths of the clinic. One review specifically praises their prompt and effective treatment for an abscess, stating, "Grove Small animal hospital took good care of Mr Bodee's abscess. Got him in quickly. Thank you!" This demonstrates efficiency in handling acute conditions and effective medical intervention.

Another comprehensive review from a visiting family provides an in-depth account of their excellent experience. They emphasize that "all of the staff treated us wonderful" and that the clinic "creates exceptional client-staff relationships and provides fantastic service at a reasonable price." The reviewer explicitly mentions feeling "welcome from the moment we walked in" and commends the receptionist, Kelly, and all the technicians as "fantastic." Dr. Dunaway-Knight receives particular praise for being "upbeat, energetic and truly cares for each patient." These testimonials collectively paint a picture of a veterinary practice that prioritizes both high-quality medical care and outstanding customer service, making clients and their pets feel valued and well-cared for.

In conclusion, Grove Small Animal Hospital stands out as a highly recommended pet hospital in Grove, OK. Its combination of experienced veterinarians, a compassionate and welcoming team, comprehensive services including dental care and surgery, efficient handling of urgent cases, and reasonable pricing positions it as a valuable asset to the local community's pet healthcare landscape. The strong emphasis on building positive client-staff relationships further solidifies its reputation as a caring and reliable choice for pet owners.