Foxtail Pines Veterinary Hospital

We recently had to put our sweet boy, Alex, to sleep. He was diagnosed with oral cancer once we notice he was losing weight and took him in for an exam. Their clear diagnosis matched what I subconsciously must have known, but was still shocked to hear my husband say the words. I’m a nurse, so immediately knew surgery was highly unlikely to be helpful. We had less than two more weeks with him before we brought him in to say goodbye. As difficult as this process can be, when a beloved pet is one of the best things about our family, the most loving, kind cat you’d ever meet, the Foxtail team guided us with compassion and professionalism. Thank you for helping us through a difficult time.

Gross negligence is what I experienced here. This place should lose their license. I have two small dogs that they cared for over several years that are now both having health issues that could have been prevented had this vet clinic had any level of competency. I took both dogs in for regular visits and feel like not only have I been robbed of that money but my dogs lives have been impacted in very real ways by the lack of care from this staff. One of my dogs had a heart murmur show up on an annual checkup and I was never even spoken to about medication or a specialist visit. I eventually took my dog into a cardiologist on my own one day after noticing some behavioral changes YEARS later. Now his heart is enlarged when I could have been treating it before it got to that point. He has been irreparably harmed. My other dog was “going blind”, or so a vet here bluntly stated. They suggested a specialist in this case only for him to be 100% cleared and the visit being a waste of $400. This dog also had regular check ups and yet today just one year out of their care he is having 14 teeth extracted. The severity of his teeth had not been mentioned once to me and not only that but he’d been missing teeth the whole time. Never. Mentioned. Once. Half his teeth were missing before the additional extractions. So they had me waste time and money while being completely wrong and yet didn’t suggest additional treatment or intervention on things that actually mattered. Like I don’t even know how to fully express my opinion on the gross level of negligence it takes to do that, and to so severely misguide me to the degree that both of their lives are harmed. This vet actively harmed my dogs. Do not trust them. I came to this vet because of online reviews but I can’t help but question their legitimacy now. Every time I’d been in the vets all seemed exhausted and the front staff was never friendly with me or even my dogs. Looking back I can see a blatant lack of care in their work culture and staff that is stretched too thin to give proper individual attention. They don’t even seem to have my records of vaccines recorded correctly and it looks like I’d been told to come in early for boosters a few times. Could not recommend this clinic less and they deserve to be closed down and sued for the real world health implications their negligence has caused to my dogs, and I’m sure I’m not alone. One dog will literally die prematurely of heart failure and the other will live without the majority of his teeth unnecessarily. Shame of this “hospital”. Go somewhere else.

This was Slim’s first visit with Dr. Wydallis at Foxtails Pines Veterinary Hospital. He is a 13 week old MC kitten. Everyone, from the front desk to the technicians, fell in love with him and he with them. He was given a full tour of the clinic and met everyone there. To start with he was a bit nervous yet the Doc was so kind and gentle he relaxed and went with the flow. Dr Wydallis was extremely thorough with her exam, administered the shots and deworming. Next we set up a 12 month health plan for Slim. Once home he ask me to please take him back and I told him in 3 months we would go back to visit his new friends. (If only he knew that it would be for neutering!!) Thank you for taking care of my new family member!!

I always have an excellent experience at Foxtail Pines! I miss Dr. Skelly and Dr. Labek, but Dr. Jess is awesome! Both the Vet and techs have always listened closely to every concern I’ve had with my pups and kitty, and been able to provide detailed answers that help ease my concerns and given me confidence in their care and procedures. I love their facility and all of the staff that work there, I can easily give a 5 star review and recommend taking your pets here if you want the best care.

Where do I even start? We took our 4 year old Australian Cattledog mix to Foxtail after she started having reverse sneezing attacks. We saw Dr. Wydallis, showing her video of Nico's reverse sneezing attacks and telling her about all the places we've recently traveled. We were prescribed a ten day supply of Doxycycline. After the ten days of that antibiotic were complete, Nico had not improved and also developed really bad nasal discharge. After she started having blood in her nasal discharge, we went back to Foxtail for a follow up. This time Nico was seen by Dr. Grubb. We went over the whole history including explaining all the travel we had done. We were given another ten day supply of another antibiotic, Clavamox. After the second ten day supply of antibiotics failed to improve Nico's health, we contacted Foxtail again. We spoke to Dr. Grubb and, based on her suggestion, we scheduled Nico for a nasal flush along with having a specialist perform a rhinoscopy. The rhinoscopy showed no foreign bodies in her nasal passages. The biopsies also were negative. For two days, she seemed to be doing better. After the two days, the significant nasal discharge was back. Nico had also developed a deep, wet cough. We, again, contacted Foxtail. We, again, saw Dr. Wydallis. She listened to Nico's lungs and took some x-rays. Dr. Wydallis stated she didn't see anything concerning in the x-rays but they would have to be sent out to be looked at. Since this was a Saturday, we were told they would likely have results on Monday. We were also given another ten day supply of Doxycycline. This is now the fourth ten day supply of antibiotics that have proven to be ineffective. The next day, we ended up rushing Nico to UrgentVet with a fever of 104. They examined Nico and took more x-rays. Nico had developed pneumonia following the rhinoscopy, which UrgentVet explained was a common complication from the procedure. We were NEVER made aware of the risk of pneumonia from Foxtail. UrgentVet expressed surprise that Foxtail's X-ray wasn't examined by a radiologist and said that given how ill she was now, more ought to have been done the day before. They gave us a different medication for the pneumonia which helped bring Nico's fever down. We made a follow up appointment at CCAPM and Dr. Landry. Again, we explained the whole story from the beginning including our travel history. He asked, with the travel history, had Foxtail completed a Fungal test. -No. He also asked if they had done a Respiratory Disease Panel and Anaerobic & Aerobic Culture. -No. He told us that, particularly if the antibiotics weren't working, all of those actions should to have been done before the rhinoscopy. Dr. Landy mentioned the possibility of atypical canine infectious respiratory disease. When we contacted Foxtail, afterwards, Dr Wydallis told us she hadn't heard of it. WHAT?!?! It was all over the news for a while. How could she not have heard of it?! After taking a couple cultures from her nasal discharge, Dr. Landry was able to pinpoint the issue and a course of action. Nico was prescribed two different antibiotics that actually helped our girl. To sum it all up, Foxtail put our girl through unnecessary, invasive and expensive procedures. She developed pneumonia due to these procedures and had to be taken to UrgentVet. She suffered through months of reverse sneezing attacks, excessive nasal discharge and breathing issues. All of this could have been avoided if we would have taken her to a more knowledgeable vet. I can't even explain how mad I am about putting our precious girl through the rhinoscopy when all it really took was gathering a couple cultures. Instead of the noninvasive method, Foxtail chose the most invasive and expensive route. All in all, it was a nearly $4000 lesson we learned. Foxtail might be okay for your basic veterinary needs. But I wouldn't risk it.