Fort Gregg-Adams Veterinary Treatment Facility ico

Fort Gregg-Adams Veterinary Treatment Facility

Pet HospitalVirginiaPrince George CountyFort Gregg-Adams38th Street

11025 38th St, Fort Gregg-Adams, VA 23801, USA

4.0

Do not bother calling this facility, they will not answer the phone. We attempted multiple times to call during open hours for an emergency with our dog. No one answered and we had to physically drive there to learn that they could not help us. Had to get help and assurance from the teenage assistant as the actual vet was too busy playing with a kitten behind the counter to help a distressed pet owner. He didn’t even bother to address me and seemed to actively ignore me. Just google an Urgent Vet and go there. Save yourself the precious time you need for your pet. EDIT: Thank you for the response but don’t make it seem like I came into the break room to ruin your day. If the vet was closed for lunch time, then the employees should have said the hours were closed and a sign should have been posted. It doesn’t help that I saw someone just walk out with their pet so my assumption was that the vet was open along with the posted hours being 8-4 on Tuesday. If the times have change, wouldn’t it be appropriate to have it changed on google. I also apologize for my false understanding that a person sitting behind the front desk of the lobby was on the clock.

Denelly Desima
  • Overview
  • (804) 734-2446
  • kenner.tricare.mil

Hours

Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 10:00 AM - 2:00 PM
Friday 10:00 AM - 2:00 PM
Saturday Closed
Sunday Closed

Fort Gregg-Adams Veterinary Treatment Facility Introduce

Welcome to the Fort Gregg-Adams Veterinary Treatment Facility, your local pet hospital situated at 11025 38th St, Fort Gregg-Adams, VA 23801, USA. As a dedicated pet hospital within the broader category of veterinary care, we understand the deep bond you share with your animal companions and aim to provide essential services to support their health and well-being. While this introduction aims to provide a comprehensive overview, it's important to consider all available information, including customer experiences, to form a complete understanding of the facility.

Our physical location at Fort Gregg-Adams suggests a facility that may cater to the needs of military personnel and their families, though specific details about access for the wider local community would need to be confirmed. The environment of a veterinary treatment facility is crucial for both pet comfort and the efficiency of care. Typically, a pet hospital like ours would strive to offer a clean and welcoming reception area to minimize stress for visiting animals and their owners. Examination rooms would be equipped for thorough check-ups and consultations. Depending on the scope of services offered, the facility might also include areas for surgery, radiology (X-rays), laboratory testing, and potentially hospitalization for pets requiring more intensive care. The presence and quality of these areas directly impact the range and effectiveness of the veterinary services provided.

Based on the information available, it's challenging to provide a definitive list of services offered at the Fort Gregg-Adams Veterinary Treatment Facility. Generally, a pet hospital provides a range of medical and surgical services. These commonly include routine check-ups and vaccinations to prevent illness, diagnostic services such as blood tests, urine analysis, and imaging (like X-rays) to identify health issues, and medical treatments for various conditions. Surgical services can range from routine procedures like spaying and neutering to more complex surgeries depending on the facility's capabilities and staffing. Emergency care is another critical service often associated with veterinary hospitals, addressing urgent health concerns that require immediate attention. It is advisable to contact the facility directly to inquire about the specific services they offer, their hours of operation, and their protocols for emergency situations.

Features that often distinguish a veterinary hospital include the qualifications and experience of the veterinary staff, the availability of specialized equipment, and the adoption of modern veterinary practices. A well-regarded pet hospital would typically employ licensed veterinarians, registered veterinary technicians, and knowledgeable support staff who are dedicated to animal care. Access to advanced diagnostic tools and treatment modalities can significantly enhance the quality of care provided. Furthermore, a focus on patient comfort, clear communication with pet owners, and a commitment to ethical practices are important features to look for in a veterinary care provider.

However, it is crucial to acknowledge the feedback shared by some customers. Several reviews raise significant concerns regarding the facility's responsiveness and the quality of care received. One reviewer reported difficulty reaching the facility by phone during open hours for an emergency, highlighting a potential issue with communication and accessibility. Another account describes a perceived lack of attention from a veterinarian towards a distressed pet owner, suggesting a possible lapse in customer service and professional conduct. This reviewer ultimately recommended seeking urgent veterinary care elsewhere.

A further, more detailed review outlines a concerning experience involving a misdiagnosis and dissatisfaction with the prescribed treatment. This customer spent a considerable amount on veterinary care that ultimately did not address their pet's actual condition, which was later correctly diagnosed and treated by another local veterinarian. The inability to return unopened and unused medications also contributed to this customer's negative experience. This feedback raises questions about the diagnostic accuracy, the thoroughness of examinations, and the facility's policies regarding medication returns.

The facility's response to one of the negative reviews acknowledges the customer's feedback and offers a partial explanation regarding potential lunchtime closures and the need for updated information. However, the initial negative experience of not being able to reach the facility during posted hours remains a significant concern for pet owners seeking timely help. The discrepancy between posted hours and actual availability can lead to critical delays in emergency situations.

Considering this information, local users seeking veterinary care for their pets are advised to approach the Fort Gregg-Adams Veterinary Treatment Facility with caution and to consider these experiences alongside any positive information they may find. It is recommended to directly contact the facility to inquire about their current services, hours of operation, emergency protocols, and staff qualifications. Asking specific questions about their diagnostic procedures, treatment approaches, and medication policies can also be beneficial.

Furthermore, it would be prudent for pet owners in the Fort Gregg-Adams area to research and explore other local pet hospital options to ensure they find a veterinary care provider that meets their expectations for accessibility, communication, quality of care, and customer service. Reading reviews from multiple sources and potentially seeking recommendations from other pet owners in the community can contribute to making an informed decision about where to entrust the health of their beloved animals.

In conclusion, while the Fort Gregg-Adams Veterinary Treatment Facility is listed as a local pet hospital providing veterinary care services, the available customer reviews highlight significant concerns regarding communication, responsiveness, diagnostic accuracy, and customer service. Local users are strongly encouraged to conduct thorough due diligence, seek clarification on the facility's practices and policies, and consider alternative veterinary care providers in the area to ensure the best possible care for their pets.

Fort Gregg-Adams Veterinary Treatment Facility Photos

Fort Gregg-Adams Veterinary Treatment Facility 12
Fort Gregg-Adams Veterinary Treatment Facility 12
Fort Gregg-Adams Veterinary Treatment Facility 12
Fort Gregg-Adams Veterinary Treatment Facility 12
Fort Gregg-Adams Veterinary Treatment Facility 12
Fort Gregg-Adams Veterinary Treatment Facility 12
Fort Gregg-Adams Veterinary Treatment Facility 12

Fort Gregg-Adams Veterinary Treatment Facility Location

Fort Gregg-Adams Veterinary Treatment Facility

11025 38th St, Fort Gregg-Adams, VA 23801, USA

Get directions

Reviews

Do not bother calling this facility, they will not answer the phone. We attempted multiple times to call during open hours for an emergency with our dog. No one answered and we had to physically drive there to learn that they could not help us. Had to get help and assurance from the teenage assistant as the actual vet was too busy playing with a kitten behind the counter to help a distressed pet owner. He didn’t even bother to address me and seemed to actively ignore me. Just google an Urgent Vet and go there. Save yourself the precious time you need for your pet. EDIT: Thank you for the response but don’t make it seem like I came into the break room to ruin your day. If the vet was closed for lunch time, then the employees should have said the hours were closed and a sign should have been posted. It doesn’t help that I saw someone just walk out with their pet so my assumption was that the vet was open along with the posted hours being 8-4 on Tuesday. If the times have change, wouldn’t it be appropriate to have it changed on google. I also apologize for my false understanding that a person sitting behind the front desk of the lobby was on the clock.

Aug 07, 2024 · Denelly Desima

Took my pet in for an urgent matter. The vet that saw him insisted it was pancreatitis even after being told he had been bit by a tick 3 weeks prior. She said dogs do not get symptoms from lymes even after her testing showed lymes. She said he needed to go to an urgent cart or er vet. Prescribed me a bunch of meds. Spent over $400 to get no real help. Took him to another vet locally that listened and gave him the meds for Lymes, my dog is back to normal. Tried to take the unopened and unused meds back and was told they cannot be returned. In the past I have worked for a VTF on a base and we returned products some even open. I get policy but let’s be real!

Aug 27, 2024 · Heather Nugent

The care when you get an appointment is great but if you can’t get ahold of them unless you go there physically to set up one in person. Called multiple times left multiple voicemails with no call back. Inconvenient when you have to work and can’t go there.

May 01, 2024 · Brian Reeder

Excellent facility with even better personnel. Were extremely helpful and accommodating to my pets needs to ensure international travel was timely and comfortable.

Sep 09, 2024 · Miguel Perez

Never had a bad time I do hate we still can't go inside with our pets but they always come out and let me know what's going on with my boy

Apr 09, 2022 · Savannah Gamble

Pet Hospital