Fern Hill Veterinary Care ico

Fern Hill Veterinary Care

Pet HospitalOregonClackamas CountyHappy ValleyRock CreekSoutheast 162nd Avenue

12930 SE 162nd Ave Suite 101, Happy Valley, OR 97086, USA

4.0

We cannot say enough positive things about this office. Every staff member and every Veterinarian we have seen have been above and beyond amazing. We have had the fun of bringing in a puppy, they also have a vet that specializes in herding dogs, we unfortunately even saw them in the beginning when one of our older dogs was suddenly ill and needed tests, and eventually passed away. Through all these types of visits, they have been so caring, understanding and truly the given us the best care we have received in 30 years of owning pets. We are so grateful we found them and recommend to everyone that they go there.

Susan H
  • Overview
  • (503) 821-7070
  • fernhillvet.com

Hours

Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed

Welcome to Fern Hill Veterinary Care

For pet owners in Happy Valley, OR, and the surrounding regions, Fern Hill Veterinary Care is consistently highlighted as an exceptional establishment within the "Pet Hospital" category. Situated at 12930 SE 162nd Ave Suite 101, Happy Valley, OR 97086, USA, and readily reachable via phone at (503) 821-7070 or mobile +1 503-821-7070, this practice has garnered significant praise for its compassionate and thorough approach to animal healthcare.

The environment at Fern Hill Veterinary Care is consistently described in highly positive terms, fostering a sense of comfort and reassurance for pet owners and their animals. While specific architectural details are not explicitly provided, the overwhelming sentiment from reviews points to an atmosphere that is supportive, gentle, and welcoming. "Every staff member and every Veterinarian we have seen have been above and beyond amazing," directly speaks to a pervasive culture of kindness and professionalism throughout the facility. This implies a clean, well-organized, and calming space, essential for reducing the anxiety pets might experience during veterinary visits. The consistent praise for staff gentleness during "frequent visits" suggests a deliberate effort to create a low-stress environment, particularly beneficial for pets dealing with chronic conditions or those with inherent anxieties. Such an environment likely includes a thoughtful layout for patient flow, comfortable waiting areas, and examination rooms designed for both efficiency and a reassuring experience for animals of all sizes and temperaments. The overall impression is that the physical space complements the empathetic and high-quality care provided by the team.

As a comprehensive "Pet Hospital," Fern Hill Veterinary Care offers a broad spectrum of services designed to address the diverse health needs of companion animals throughout their lives. Their services extend from routine preventive care to managing complex chronic diseases and providing compassionate end-of-life support. Core offerings include regular wellness exams, crucial for maintaining optimal health and detecting issues early. They provide necessary vaccinations for puppies, adult dogs, and cats, ensuring protection against common diseases. The reviews highlight their capability in managing new puppies, indicating robust puppy care programs. A notable specialization mentioned is a veterinarian who "specializes in herding dogs," suggesting expertise in breeds with specific health or behavioral considerations. For diagnostic needs, the hospital is equipped to conduct tests, as evidenced by one client's experience with an ill older dog needing "tests" that eventually led to a diagnosis. This implies access to in-house laboratory services for blood work, urinalysis, and potentially imaging such as X-rays or ultrasound. They excel in managing chronic conditions, as exemplified by Lola's case, where Dr. Larson was "so patient with educating me on how to properly care for Lola" following a life-long chronic disease diagnosis. This commitment to patient education and long-term disease management is a critical service. Furthermore, their compassionate approach extends to difficult situations, as they were caring and understanding during a client's experience with an older dog who "eventually passed away," indicating support for end-of-life care and potentially grief counseling resources. While not explicitly stated, general pet hospital services also typically include dental care, various surgical procedures (routine and potentially some advanced soft tissue surgeries), and nutritional guidance.

The standout features of Fern Hill Veterinary Care are undeniably the exceptional level of care and compassion provided by their staff and veterinarians. The phrase "We cannot say enough positive things about this office" encapsulates the overwhelming client satisfaction. The team, particularly Dr. Larson, is lauded for being "so patient with educating me on how to properly care for Lola," demonstrating a strong commitment to client communication and empowerment. This thorough and detailed explanation of complex medical information is a highly valued feature, especially when dealing with challenging diagnoses like chronic diseases. The reviews emphasize that the staff are "so gentle and kind during every single one of our frequent visits," highlighting a consistent, empathetic approach that significantly enhances the pet and owner experience. The ability to handle a wide range of situations鈥攆rom the joy of a new puppy to the sorrow of losing a pet鈥攚ith consistent "caring, understanding and truly the best care" is a testament to their professionalism and emotional intelligence. The specialization in herding dogs also represents a unique feature, catering to specific breed needs. Their dedication to bringing "health back to my little Lola" even in the face of a chronic disease showcases their commitment to improving quality of life for their patients. This deep-seated care and personalized attention differentiate Fern Hill Veterinary Care as truly exceptional.

In terms of promotional information, Fern Hill Veterinary Care's most powerful asset is its stellar reputation and the fervent word-of-mouth recommendations from satisfied clients. The testimonials are so overwhelmingly positive that they serve as the most effective form of advertising. Phrases like "We are so grateful we found them and recommend to everyone that they go there" are direct calls to action from genuinely happy customers. While there isn't specific information about ongoing discounts or marketing campaigns, the consistent theme of "best care we have received in 30 years of owning pets" and the "best care I have ever seen my dog receive" inherently promote the high value of their services. Their ability to handle diverse cases, from routine wellness to complex chronic conditions and sensitive end-of-life care, positions them as a trusted, full-service partner for pet owners. Prospective clients are encouraged to reach out directly to Fern Hill Veterinary Care at (503) 821-7070 or +1 503-821-7070 to discuss their pet's specific needs, inquire about their services, and schedule an appointment. The genuine care, extensive knowledge, and comprehensive support described by existing clients make Fern Hill Veterinary Care a highly recommended choice for pet healthcare in the Happy Valley community.

Fern Hill Veterinary Care Photos

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Fern Hill Veterinary Care Location

12930 SE 162nd Ave Suite 101, Happy Valley, OR 97086, USA

Reviews

We cannot say enough positive things about this office. Every staff member and every Veterinarian we have seen have been above and beyond amazing. We have had the fun of bringing in a puppy, they also have a vet that specializes in herding dogs, we unfortunately even saw them in the beginning when one of our older dogs was suddenly ill and needed tests, and eventually passed away. Through all these types of visits, they have been so caring, understanding and truly the given us the best care we have received in 30 years of owning pets. We are so grateful we found them and recommend to everyone that they go there.

Mar 05, 2025 路 Susan H

My dog Lola has been receiving phenomenal care here since my first visit in December. She was just diagnosed with a life-long chronic disease before I made the decision to switch her care to Fern Hill Vet. I chose to switch here seeing as they were so close to me in addition to their highly rated past reviews. I can tell you with confidence that this is the best care I have ever seen my dog receive from any vet so far. All staff are so gentle and kind during every single one of our frequent visits. I can tell they truly care about her health and well being. Her new disease has been a huge learning curve for me to understand and accept but Dr. Larson has been so patient with educating me on how to properly care for Lola. I truly appreciate their kindness towards me and Lola, but most importantly bringing health back to my little Lola as well 馃А

Mar 07, 2025 路 Megan Lewis

They did my kittens neuter and were wonderful. Pumpkins previous vet closed down before he could get neutered and fern hill was able to get him in quickly. They clearly care for each animal that comes in and pumpkin has healed wonderful.

May 06, 2025 路 Kaitlyn Krause

My poor puppy suddenly needed to be seen by a vet and nothing was available in our area or was too expensive, thankfully Fern Hill saved us having availability just before closing. They attended to my puppy perfectly with appreciated attention, ready to help in anyway they can. They are amazing!!! They were so kind and thoughtful and so very sweet to my baby girl, she js doing so much better! I could not thank you guys enough. I highly recommend this vet and will be using them for now on. Keep up the great work! You guys are everyday heroes!!!

Mar 14, 2025 路 Cassandra T

I love Fern Hill Vet Care. It can take me an hour to get there, but it is worth it to know my cats are getting such a high level of care. Dr. Roberts has been my trusted vet for over 10 years, and I followed her from a previous practice because she has qualities that can be hard to find. She is a patient listener who takes the time to understand my sometimes complicated cat scenarios. She鈥檚 great at brainstorming ideas and explaining potential care options. The Fern Hill staff are also amazing! They are so caring and patient with my extra spicy cat, Terrance! It never feels like business as usual when we visit the vet. They are all so kind and thoughtful, and they treat my Terrance like the gentleman he is at heart, even though he is, shall we say, non-cooperative and doesn鈥檛 show his appreciation. I have been thoroughly impressed by the compassion and competence of the whole team. I really appreciate you all!

Oct 23, 2024 路 Carey Lynn McIntyre

Pet Hospital