Faithful Friends Animal Clinic ico

Faithful Friends Animal Clinic

Pet HospitalOregonLinn CountyLebanonNorth Santiam Highway

185 N Santiam Hwy, Lebanon, OR 97355, USA

4.0

My vet couldn't get my dog in to remove a stick from the roof of her mouth, but Faithful Friends made time for us! Bonus, they were super fast even though they were very busy, and they were affordable! Highly recommend! Service was fantastic, and the staff were all very friendly.

J G
  • Overview
  • (541) 451-1319
  • www.ffac.vet

Hours

Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed

Welcome to Faithful Friends Animal Clinic

Faithful Friends Animal Clinic, situated at 185 N Santiam Hwy, Lebanon, OR 97355, USA, stands as a highly regarded "Pet Hospital" dedicated to providing comprehensive and compassionate veterinary care to the local community. The clinic prides itself on treating pets like cherished family members, offering a wide range of services designed to ensure the health and well-being of dogs and cats. For appointments or inquiries, Faithful Friends Animal Clinic can be reached at (541) 451-1319 or +1 541-451-1319.

Environment and Accessibility

The first impression of Faithful Friends Animal Clinic, as described by clients, is one of a "cute little office" that, despite being "tucked in behind a mess" (likely referring to the general surroundings, not the clinic itself), manages to create a very positive and inviting atmosphere. The clinic offers practical amenities such as "plenty of off street parking" and a "doggie rest stop outside," indicating thoughtful consideration for pet owners' convenience. Upon entering, the interior is consistently described as "clean" and clients report being "greeted pretty quickly and smiles all around!" This emphasis on cleanliness and a friendly reception contributes significantly to a comfortable experience, helping both pets and their owners feel at ease. The clinic is also noted as being "handicap accessible," further demonstrating its commitment to serving all members of the community. The overall environment, with its warm and welcoming staff, fosters a sense of comfort and trust, making clients feel "comfortable leaving my new dog" for procedures like neutering.

Comprehensive Veterinary Services

As a full-service "Pet Hospital," Faithful Friends Animal Clinic offers a broad spectrum of veterinary services, aiming to cater to nearly any need that may arise for a pet. Their approach emphasizes proactive care to extend and improve the quality of life for their patients. Key services typically include:

  • Wellness and Preventive Care: This forms the foundation of their practice, encompassing routine check-ups, tailored vaccination programs, comprehensive parasite testing and treatment, and nutritional guidance. The clinic strives to prevent serious and life-threatening diseases by establishing robust preventive protocols.

  • Diagnostics: Faithful Friends Animal Clinic is equipped with advanced diagnostic tools. This includes in-house and laboratory diagnostics for various tests (e.g., blood work, urinalysis). They utilize digital radiography (X-rays) to assess bone structure, internal organs (heart, lungs), and detect abnormalities like bladder stones or foreign bodies. They also have the capability for dental radiographs and ultrasounds when needed.

  • Surgical Procedures: The clinic provides a wide range of surgical services. Beyond routine preventive surgeries like spaying and neutering, their experienced veterinarians routinely perform soft tissue and orthopedic surgical procedures. These can include ear hematoma repair, bladder stone removal, intestinal surgery, traumatic wound treatment, laceration repair, and mass removals. For complex orthopedic cases, they have the ability to collaborate with mobile specialty surgeons, ensuring comprehensive care.

  • Dental Care: Understanding the importance of oral health, they offer professional dental services, likely including cleanings and extractions, to address and prevent dental diseases.

  • Advanced Care: This encompasses internal medicine for conditions affecting various organ systems (GI, kidneys, heart, nervous system, endocrine glands, respiratory systems), pain management, and potentially specialized services like laser therapy, although specific advanced services beyond what was directly mentioned in reviews would require direct inquiry.

  • Microchipping: A crucial service for pet identification and recovery, helping reunite lost pets with their families.

  • Hospice Care and Euthanasia: Demonstrating compassion throughout a pet's life journey, they provide support for end-of-life care.

The clinic’s willingness to accommodate urgent cases, such as removing a stick from a dog's mouth when the owner's regular vet couldn't, highlights their flexibility and commitment to immediate pet needs, even when busy. This demonstrates a valuable "Pet Hospital" capability that goes beyond routine appointments.

Distinguishing Features and Customer Testimonials

Several features make Faithful Friends Animal Clinic highly recommended by its clients:

  • Exceptional Responsiveness to Urgent Needs: A key highlight is their ability to "make time for us!" even when a client's regular vet couldn't accommodate an urgent issue like a stick removal from a dog's mouth. This demonstrates their dedication to emergent care and their flexibility in fitting in critical cases, a truly invaluable quality in a "Pet Hospital."

  • Speed and Efficiency: Despite being "very busy," the clinic was "super fast" in performing the procedure, indicating efficient operations and a well-coordinated team.

  • Affordability: Clients consistently praise the clinic for being "affordable," which is a significant factor for many pet owners when choosing veterinary care. This combination of quality and reasonable pricing makes them highly accessible.

  • Friendly and Professional Staff: The staff are repeatedly described as "all very friendly" and the vet as "very thorough," communicating everything clearly and politely answering "all my questions." This positive interaction fosters trust and comfort, especially for new pet owners or those rescuing animals.

  • Thorough and Communicative Veterinarians: The vet's thoroughness in examinations and clear communication builds strong client confidence, ensuring pet owners are well-informed about their pet's health and treatment plans.

  • Support for Animal Control Referrals: The clinic's partnership with animal control for services like neutering indicates a commitment to community pet welfare and a trusted relationship with local organizations.

A notable point from recent feedback (current date 10/14/24 in the review) is the mention of "no new clients, at the moment." While this indicates the clinic's high demand and popularity, it also suggests that prospective new clients should call ahead to confirm availability. This high demand is a testament to their excellent reputation and the quality of care they provide.

Promotional Information and Community Standing

Faithful Friends Animal Clinic's most potent promotional asset is its outstanding client satisfaction and positive word-of-mouth referrals. The enthusiastic recommendations, such as "Highly recommend!" and the sentiment of feeling "comfortable leaving my new dog," speak volumes about the clinic's reputation. Their ability to provide affordable, efficient, and compassionate care for both routine and urgent needs naturally attracts and retains clients within the Lebanon community and beyond. While specific marketing campaigns are not detailed, their consistent delivery of high-quality service, combined with their friendly and thorough staff, serves as continuous promotion. The clinic’s evident popularity, leading to a temporary halt on new clients, underscores their strong community standing and the trust they have cultivated. For pet owners seeking a reliable, caring, and efficient "Pet Hospital" that values both animal welfare and client satisfaction, Faithful Friends Animal Clinic presents a compelling option, provided they are currently accepting new patients.

Faithful Friends Animal Clinic Photos

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Faithful Friends Animal Clinic Location

185 N Santiam Hwy, Lebanon, OR 97355, USA

Reviews

My vet couldn't get my dog in to remove a stick from the roof of her mouth, but Faithful Friends made time for us! Bonus, they were super fast even though they were very busy, and they were affordable! Highly recommend! Service was fantastic, and the staff were all very friendly.

Mar 25, 2025 · J G

Rescued a dog & this was where animal control sent me to get him neutered. Cute little office tucked in behind a mess. Handicap accessible, plenty of off street parking, doggie rest stop outside. Inside is clean, greeted pretty quickly and smiles all around! I loved it, felt comfortable leaving my new dog. The vet was very thorough, communicated everything & answered all my questions politely. Some were probably silly but I'm still getting to know the dog & vice versa. This clinic would be highly recommended but I overheard "no new clients, at the moment". (10/14/24 current date).

Oct 14, 2024 · Nana Shh

We've been going to Faithful Friends for about 20 years and they have always taken such good care of our pets. Even when they are booked up, they do their best to make sure we are taken care of in an emergency.

Mar 25, 2025 · Jennifer Anderson

Amazing staff they are so helpful and kind and go above and beyond to make sure my fur baby is getting better . amazing communication and fantastic customer service . I have taken many of my fur babies here over the years and will continue and will 100 percent refure my friends and family

Sep 21, 2024 · Tammy Salisbury

I took my Mom's dog here because she didn't have time, and between driving here and back home, everything was all said and done in just an hour and a half, and I was also 20 minutes early. They were very kind, assuring, and great with our dog, and everything went very smoothly with no hassle.

Feb 05, 2025 · Timothy Walters

Pet Hospital