Elk Grove Veterinary Specialty & Emergency

TW: pet loss Everyone that I interacted with here, from the initial phone call on, was kind, thoughtful, and caring during the difficult and stressful process of getting my cat care for end-stage kidney failure. Unfortunately, my sweet, old man had to be put to rest in the end. I could not imagine feeling more supported and cared for through the process than I did with the staff here. These folks do great work. Their care for their pet and human clientele is palpable. Despite being an emergency vet facility, there was never a moment I felt rushed or forgotten. In talking to any of the clinical staff that worked with Taco, I knew that they actually liked him. Additionally, I could tell that he really liked and trusted them back. This is a big deal, as it wasn't often in his later years that he did that with any veterinary staff. As if that wasn't enough for me to feel grateful to EGVS&E, I received a condolences card today from them that was written in and signed by a number of the staff that took care of my cat and me. I have often felt silly for how much I love and value my little boy. The folks here clearly care about their animals and the bonds we build with them just as much. Enjoy the too many photos of him attached.

When my dog stopped walking and began screaming in pain I immediately called the clinic; they said they could see my dachshund right away. The woman who answered my call was very kind and got us checked on over the phone to expedite the appointment. The vet and the technician were so warm and provided us with a lot of helpful information on how to take care of the little man. They said to call them anytime with questions, which was a big comfort because I felt very unsure and unresolved after my previous visit somewhere else. Had a great experience here given the circumstances. Trust your animals to them, they have hearts of gold. (Patient, Piwo, is on the left.)

Oh my gosh! I just opened up my emails and I saw this message about Elk Grove emergency vet services. This is the hospital that saved my dog’s life. About a year ago , due to the incompetence of another veterinary clinic, my dog was dying from a twisted stomach. We raced to Elk Grove Village ER and was met by the warm and competent staff there. They jumped into action immediately. Dr. Miller( our hero) got right to work saving my dog’s life. And this was all happening at about midnight in a Saturday night. This is the best emergency vet hospital there is. Everyone and I mean everyone on that staff was warm, caring, competent , and wonderful to work with. Although the experience at times was heartbreaking, my dog was in the best place he could be. Tucker is living a happy , goofy, fun filled life. Thanks to you. Again thank you so much from the bottom of my ❤️ heart

I can't thank the team at Elk Grove Veterinary Specialty & Emergency enough. I called on a Sunday morning after seeing something alarming with my dog. Roza at the front desk was calm and reassuring the entire time. She said to bring in him in right away and we were checked in and speaking with a nurse immediately. Adrienne, our nurse, explained everything in detail to me. The entire team was very kind, caring, and loving towards my dog, Gordon. Adrienne even brought a bed in so Gordon could be comfortable while we waited for his test results. Dr. Ashley Covington came in to speak with me directly and reviewed Gordon's imaging and explained his plan of care. There was total transparency with pricing the entire time, too. Obviously no pet owner wants to need emergency services for their furry family member but if the need arises I absolutely recommend Elk Grove Veterinary Specialty & Emergency. Staff even followed up with us, and when I was unsure about his symptoms after his visit, they took the time again to check with the vet and provide me options. Happy to report Gordon is on the mend and feeling much better. Thank you!

My 13 year old dog was experiencing the worst symptoms of late stage heart failure. It’s never easy to come to terms with the end of life for any pet. We came quite early on a Sunday morning because of his inability to breathe well and coughing up significant amounts of blood. The team was so beyond compassionate during the most difficult time for me and my family. They made us and Teddy as comfortable as possible for the last moments of his life. I cannot thank the staff enough for their above and beyond care for us. We even got a sympathy card in the mail. Thank you for being so kind. It means a lot and Teddy thanks you from heaven.