Edenwood Veterinary Clinic

Edenwood Veterinary Clinic is a well-established and highly regarded full-service veterinary hospital located at 4686 OH-231, Tiffin, OH 44883, USA. You can contact them by phone at (419) 447-3913. The clinic's operating hours are Monday and Thursday from 8:00 AM to 6:00 PM, and Tuesday, Wednesday, and Friday from 8:00 AM to 5:00 PM. They are closed on Saturdays and Sundays. Originally established in 1976, Edenwood Veterinary Clinic has a long history of serving the Tiffin community and surrounding Seneca County areas, including Fostoria, Sycamore, Attica, and Carey.

Under the ownership of Dr. Jamie Pursell, who purchased the clinic in 2004, Edenwood Veterinary Clinic operates with the motto: “Quality, Compassionate Care for Your Family Pet.” This philosophy is consistently reflected in their services and client interactions, emphasizing that pets are considered cherished family members. The clinic's dedicated team of veterinarians, led by Dr. Jamie Pursell, and supported by a staff that includes Registered Veterinary Technicians, veterinary assistants, and customer service representatives, is committed to ensuring the well-being and health of every pet they treat.

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The environment at Edenwood Veterinary Clinic is consistently described by clients as amazing, comfortable, compassionate, and kind. This is particularly evident in the highly emotional context of end-of-life care, where clients report feeling fully supported and understood. The staff's empathy and willingness to go "above and beyond" contribute significantly to a calming and reassuring atmosphere. The clinic strives to create a welcoming space where both pets and their owners feel at ease. The ability to communicate with the clinic, even after hours, through a dedicated app (as mentioned in a review) further enhances this sense of support and accessibility, making clients feel connected and cared for at all times. The focus on personalized attention and treating each pet as an individual is a hallmark of their approach.

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Edenwood Veterinary Clinic provides an extensive range of veterinary services, demonstrating a commitment to comprehensive care for a variety of animals, including small animals (dogs, cats, rabbits, hamsters, guinea pigs, flying squirrels) and even some farm animals like chickens, ducks, and turkeys. While they typically exclude reptiles, their scope is broad. Their services include:

• Complete Wellness Care: This foundational service includes routine physical examinations, age-appropriate vaccinations (e.g., rabies, DAPP for canines; rabies, FVRCP for felines), and individualized parasite prevention and control plans. They offer specialized Puppy and Kitten Care programs, including initial exams, vaccine schedules, diet discussions, and spay/neuter and microchipping recommendations. They also provide comprehensive Senior Pet Care, recommending more frequent wellness exams for pets over 7 years old to detect issues early.

• Bathing Services: Beyond medical care, they offer bathing services, including shampoo baths, medicated baths, nail trimming, ear cleaning, and anal gland expression, to keep pets comfortable and well-groomed.

• Boarding: For pet owners traveling, Edenwood Veterinary Clinic provides boarding facilities with comfortable accommodations, personalized attention, regular exercise, and access to the medical team in case of any concerns during the stay.

• Dental Care: They emphasize proper dental care with oral exams, professional teeth cleanings, and extractions to prevent painful dental diseases and maintain overall pet health.

• Diagnostics: The clinic utilizes advanced diagnostic tools including in-house laboratory services for immediate blood work and urinalysis, digital radiography (X-rays), and ultrasound capabilities. They can also send out radiographs for teleradiology consultation with same-day results and offer OFA certification for hip and elbow radiographs. Electrocardiography (ECG) services are available to evaluate cardiac health, with surgical ECG results back within 20 minutes.

• Diet and Nutrition Counseling: Recognizing the importance of proper nutrition, the clinic offers individualized nutrition counseling and recommendations based on a pet's unique needs and body-condition evaluation.

• End of Life Care: They provide compassionate support and care during the difficult process of pet euthanasia, focusing on comfort and dignity for the pet and support for the grieving owners.

• Microchipping: As a vital form of permanent identification, microchipping services are offered to significantly increase the chances of reuniting lost pets with their families.

• Reproductive Services: Edenwood Veterinary Clinic offers specialized reproductive services, including in-house progesterone testing, to support breeding programs.

• Surgical Services: The clinic is equipped with a state-of-the-art in-hospital surgery suite, complete with a surgical CO2 laser and advanced anesthetic monitoring systems. They perform a variety of surgical procedures, including soft tissue and orthopedic surgeries.

• Stem Cell Therapy: A cutting-edge service offered for conditions like arthritis, tendonitis, hip and elbow dysplasia, ligament injuries, and general inflammation, providing a regenerative medicine option for long-term pain management.

• Therapeutic Laser: Utilized for pain management and healing, this non-invasive treatment can help with various conditions, reducing inflammation and promoting recovery.

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Edenwood Veterinary Clinic distinguishes itself through several key features. The clinic's motto, “Quality, Compassionate Care for Your Family Pet,” is deeply ingrained in their practice, fostering a highly empathetic environment, particularly noted during sensitive times like pet loss. The leadership of Dr. Jamie Pursell, who has been with the clinic since 1997 and owned it since 2004, has brought significant innovations, including ultrasound capabilities, CO2 laser surgery, therapeutic laser, digital radiology, advanced in-house laboratory, and complete anesthetic monitoring systems. This commitment to integrating new technologies ensures pets receive advanced diagnostic and treatment options. A unique and highly valued feature is the flexibility they offer in communication, utilizing an app for after-hours contact and even during open hours for quick questions, ensuring continuous support for pet owners. The clinic's wide range of services, extending to pocket pets and some farm animals, further broadens its appeal as a comprehensive care provider in the region. Their ability to handle "everything and anything" from routine vaccines to major end-of-life issues, as stated by Dr. Pursell, underscores their broad expertise as general practitioners.

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Edenwood Veterinary Clinic actively welcomes new clients and patients, often promoting a "New Customer Appreciation Offer" with $10 off the first wellness exam (one per family, redeemable via coupon). This initiative encourages new pet owners to experience their compassionate care. The clinic emphasizes its experienced team and wide range of services designed to keep pets happy and healthy. Their website provides detailed information about their services, and they encourage potential clients to explore it and call with any questions. The availability of an app for after-hours communication is a strong promotional point, highlighting their commitment to accessible and continuous care. Their participation in community events like the "Barking Lot Party" further demonstrates their engagement with local pet owners. Furthermore, they are listed as a provider that accepts CareCredit, offering a financial option for managing veterinary expenses, which can be a significant draw for clients.

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Customer reviews for Edenwood Veterinary Clinic are overwhelmingly positive, consistently highlighting the clinic's exceptional compassion and kindness. One client shared a deeply moving experience during the loss of their beloved cat, Lucy, stating that Edenwood was "amazing" and "went above and beyond," making them feel "so comfortable" and showing immense "compassion and kindness." This powerful testimonial underscores the clinic's empathetic approach during difficult times, leading the client to confidently state they "will definitely be back with our dog." Another glowing review emphasized the clinic's fabulous support during their "fur baby's" pregnancy and delivery, noting the ability to "contact them about everything" and praising the flexibility of their app for after-hours communication. This client expressed immense satisfaction, stating they "love the flexibility" and are "so glad we found them to care and love our fur babies just as much as we do." These reviews collectively portray Edenwood Veterinary Clinic as a deeply caring, technologically forward, and highly supportive veterinary partner for pet owners in the Tiffin area.