Eastland Animal Clinic

Welcome to the local introduction of Eastland Animal Clinic, a "Pet Hospital" located at 1301 Eastland Dr, Lexington, KY 40505, USA. As a provider of "Veterinary Care," Eastland Animal Clinic can be reached at (859) 255-8481 or their mobile number, +1 859-255-8481. We aim to provide an objective overview based on the available customer reviews to help local users understand what to expect from this clinic.

The provided feedback from real customers presents contrasting experiences. One reviewer had a profoundly positive experience, highlighting the clinic's responsiveness and effective care. They described bringing their seriously ill dog in without delay and being quoted a "very reasonable price" for the overnight stay and treatment. This pet owner was deeply grateful to the vet and staff, believing they "saved" their dog's life, who showed improvement within hours. This positive account led the reviewer to strongly recommend Eastland Animal Clinic to others.

Conversely, another reviewer reported a negative experience, focusing on poor customer service and dissatisfaction with a specific service – mating preparation involving shaving a small dog. This reviewer described the staff as "very mean" and expressed disappointment with the outcome of the shave, noting "nick marks" on their dog's belly. They also mentioned previous "bad experiences with staff" during earlier vet visits, leading them to decide to seek veterinary care elsewhere in the future. This review strongly advises against recommending Eastland Animal Clinic.

Considering these two distinct perspectives, it's evident that experiences at Eastland Animal Clinic can vary significantly. The positive review emphasizes the clinic's ability to handle urgent situations effectively and their reasonable pricing, at least in that specific case. The negative review raises concerns about customer service quality and the care taken during certain procedures.

As a "Pet Hospital," Eastland Animal Clinic likely offers a range of "Veterinary Care" services. Based on the positive review, they are equipped to handle sick animals requiring immediate attention and overnight stays, suggesting capabilities for more involved treatments beyond routine check-ups. The mention of a "vet and staff" implies a team capable of providing medical care and support. The negative review mentions a specific service (shaving for mating), indicating that grooming or preparation for breeding might be among their offerings. However, the quality of this particular service was called into question.

Without more information, details about the environment of Eastland Animal Clinic are unavailable. A typical "Pet Hospital" aims to provide a clean and organized setting for examinations, treatments, and potentially boarding. Comfort for both the animals and their owners is usually a consideration in the clinic's layout and atmosphere. However, we cannot describe the environment of Eastland Animal Clinic based solely on these two reviews.

Similarly, specific features of Eastland Animal Clinic are not detailed in the provided text. Features could include specialized medical equipment, a focus on particular types of animals, emergency service availability, or unique approaches to pet care. The rapid response described in the positive review could be considered a feature, suggesting they can accommodate urgent cases promptly. However, the negative review does not highlight any positive distinguishing features.

There is no promotional information included in the provided reviews. "Pet Hospitals" sometimes offer special deals for new clients, vaccination packages, or discounts on certain services. We do not have any information indicating whether Eastland Animal Clinic currently has any such promotions.

For local users in Lexington, KY, considering Eastland Animal Clinic as their "Pet Hospital," it's important to weigh these contrasting experiences. The positive review suggests that in critical situations, they can provide timely and effective care at a reasonable cost. However, the negative review raises concerns about customer service and the quality of certain procedures. Potential clients might want to consider these points and perhaps seek additional feedback or inquire directly with the clinic about their services and approach to patient and customer care.

In summary, Eastland Animal Clinic at 1301 Eastland Dr in Lexington, KY, is a "Pet Hospital" offering "Veterinary Care." While one customer praised their prompt and effective treatment during an emergency and found their pricing reasonable, another reported poor customer service and dissatisfaction with a specific grooming-related service. Due to these differing experiences and the lack of comprehensive information, local pet owners may need to do further research to determine if this clinic meets their needs.

If you are in the Lexington, KY area and looking for a "Pet Hospital," you can contact Eastland Animal Clinic at (859) 255-8481 to inquire about their "Veterinary Care" services. However, given the mixed feedback, it may be prudent to ask specific questions about the services you require and their approach to customer service to ensure it aligns with your expectations.