
East Side Veterinary Clinic
Pet HospitalConnecticutSouth Central Connecticut Planning RegionMeridenPaddock Avenue
785 Paddock Ave, Meriden, CT 06450, USA
4.0
To say I am disappointed with the service my dog has received today is a massive understatement. I called to get my itchy dog prednisone to help alleviate his constant itching and pain. Was told no problem, booked an appointment with the intention of getting said prescription. When my husband showed up, he explained how we have tried EVERYTHING to help our pup from changing his food to having an itchy dog pannel done at thia vet in Oct to making him wear t-shirts. Dr Souza didnt care. She disregarded everything my husband said and harped on the fact "it could be heartworms". Tried to say we needed another $300+ itch panel even though the last one came back clean. Proceeded to give attitude when he declined a heartworm check. Tried to take our dog to the back for his injection after insisting all this testing and frankly there was no trust she wasn't going to do tests then charge us behind our back! We go our pups medical records and WILL NOT being seeing dr Souza again
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Overview
- (203) 235-1622
- www.eastsidevetclinic.com
Hours
Pet Hospital
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Welcome to East Side Veterinary Clinic
Welcome to the introduction of East Side Veterinary Clinic, a dedicated pet hospital located at 785 Paddock Ave, Meriden, CT 06450, USA. As a vital resource for pet owners in the local community and beyond, East Side Veterinary Clinic strives to provide comprehensive and compassionate veterinary care for your beloved animal companions. Operating under the category of a full-service Pet Hospital, the clinic offers a wide array of medical, surgical, and preventative services to ensure the health and well-being of your dogs and cats.
Understanding the importance of a comfortable and stress-free environment for both pets and their owners, East Side Veterinary Clinic aims to create a welcoming atmosphere. While specific details about the clinic's interior design and ambiance are not explicitly available in the provided information, a positive review mentions the "very friendly staff" and their kindness towards cats, even noting that the cats became "too comfortable and playful" during visits. This suggests a caring and gentle approach from the clinic's personnel, which can significantly contribute to a positive experience for both the animal and the owner. A calm and clean environment is typically expected in a veterinary setting to minimize anxiety and ensure hygiene during examinations and procedures. Modern veterinary clinics often incorporate elements like calming colors, comfortable waiting areas with separate spaces for cats and dogs, and examination rooms designed to make pets feel more at ease. While we lack specific details for East Side Veterinary Clinic, the positive feedback regarding staff friendliness hints at a caring and supportive environment.
East Side Veterinary Clinic offers a broad spectrum of veterinary services to address various pet health needs. As a Pet Hospital, their primary focus is on the diagnosis, treatment, and prevention of animal diseases and injuries. Based on the limited information, we can infer several key service areas. Preventative care is a cornerstone of any reputable veterinary practice. This typically includes routine check-ups, vaccinations tailored to the pet's species, age, and lifestyle, parasite prevention (such as flea, tick, and heartworm control), and nutritional counseling. These services are crucial for maintaining your pet's long-term health and detecting potential issues early.
Diagnostic services are also essential for identifying health problems. While one customer review mentioned a previous "itchy dog panel" conducted at the clinic, and a subsequent suggestion for another one along with a heartworm test, this indicates the availability of in-house or referred laboratory testing. These tests can help diagnose a wide range of conditions, from allergies and infections to more serious systemic diseases. Veterinary clinics often have the capability to perform blood tests, urine analysis, fecal examinations, and potentially imaging services like X-rays to aid in diagnosis. The mention of an "injection" suggests that the clinic is equipped to administer medications as part of treatment plans.
Medical treatment encompasses the management of various illnesses and conditions. This can range from prescribing medications and providing supportive care for acute illnesses to developing long-term management plans for chronic diseases. The initial customer interaction regarding a request for prednisone for an itchy dog suggests that the clinic can prescribe medications. However, the negative review highlights a point of contention regarding the veterinarian's approach to diagnosis and treatment, emphasizing the importance of clear communication and trust between the veterinarian and the pet owner.
Surgical services are another critical component of a comprehensive Pet Hospital. While the provided information does not explicitly mention surgical procedures, it is reasonable to assume that a full-service clinic like East Side Veterinary Clinic would offer at least some basic surgical capabilities. This could include routine procedures such as spaying and neutering, as well as more complex surgeries depending on the clinic's facilities and the expertise of its veterinarians. Emergency care may also be provided, although the extent of emergency services is not detailed in the available information. It is always advisable to confirm the specific surgical services offered and their availability directly with the clinic.
Features of East Side Veterinary Clinic likely include a team of qualified veterinarians and veterinary technicians dedicated to providing quality care. The positive review specifically praises the "very friendly staff" and their kindness, indicating a focus on client communication and patient comfort. Modern veterinary clinics often emphasize patient education, providing owners with the information they need to make informed decisions about their pet's health. They may also utilize electronic medical records for efficient management of patient information and communication.
Regarding promotional information, the provided text does not contain any specific promotions or special offers. However, it is common for veterinary clinics to offer introductory discounts for new clients, seasonal promotions for preventative care services, or wellness packages that bundle essential services at a reduced cost. To learn about any current promotions at East Side Veterinary Clinic, interested pet owners are encouraged to contact the clinic directly via phone at (203) 235-1622 or mobile phone at +1 203-235-1622.
It is important to consider the customer reviews when evaluating a veterinary clinic. The provided reviews offer contrasting perspectives. One review expresses significant disappointment with the service received, citing concerns about the veterinarian's communication, diagnostic recommendations, and perceived lack of trust. This negative experience highlights the importance of a strong veterinarian-client relationship built on mutual respect and clear communication. The other review offers a positive experience, praising the friendly and kind staff, particularly in their interactions with cats. This positive feedback suggests that many pet owners have had satisfactory experiences at the clinic.
As with any service provider, individual experiences can vary. It is recommended that prospective clients consider these reviews in conjunction with their own interactions with the clinic. Visiting the clinic for an initial consultation or speaking directly with the staff can provide a better understanding of their environment, services, and approach to patient care. Asking specific questions about their protocols, diagnostic procedures, and treatment options can help pet owners make informed decisions about their pet's veterinary care.
In conclusion, East Side Veterinary Clinic, located in Meriden, CT, USA, operates as a Pet Hospital offering a range of veterinary services for dogs and cats. While specific details about the clinic's environment and the full scope of their services require direct inquiry, the available information suggests a focus on providing medical, surgical, and preventative care. The customer reviews offer mixed feedback, highlighting the importance of considering individual experiences and the need for clear communication and trust in the veterinarian-client relationship. For local users seeking veterinary care in the Meriden area, contacting East Side Veterinary Clinic directly at (203) 235-1622 or +1 203-235-1622 is recommended to learn more about their services, environment, and current offerings.
East Side Veterinary Clinic Photos










East Side Veterinary Clinic Location
785 Paddock Ave, Meriden, CT 06450, USA
Reviews
To say I am disappointed with the service my dog has received today is a massive understatement. I called to get my itchy dog prednisone to help alleviate his constant itching and pain. Was told no problem, booked an appointment with the intention of getting said prescription. When my husband showed up, he explained how we have tried EVERYTHING to help our pup from changing his food to having an itchy dog pannel done at thia vet in Oct to making him wear t-shirts. Dr Souza didnt care. She disregarded everything my husband said and harped on the fact "it could be heartworms". Tried to say we needed another $300+ itch panel even though the last one came back clean. Proceeded to give attitude when he declined a heartworm check. Tried to take our dog to the back for his injection after insisting all this testing and frankly there was no trust she wasn't going to do tests then charge us behind our back! We go our pups medical records and WILL NOT being seeing dr Souza again
Feb 18, 2025 · Ashley AuriemmeI highly recommend this vet. Very friendly staff and were very kind to my cats, it gotten to the point that my cats were too comfortable and playful when visiting to go see their vet.
Feb 27, 2025 · ElizabethI really love the care and patience that East Side Veterinary Clinic pays to me and my dog, Lila. As a first time pet owner and with a brand new rescue puppy, I had a lot of questions and concerns. East Side answered every concerned phone call, answered every question during the visit, and made Lila feel like royalty walking through the door. I trust them with Lila and I'd 100% recommend anyone to take their pet to East Side Veterinary Clinic.
Aug 16, 2021 · Liz S.My Sandy girl (corgi bigion) was always treated with love and kindness. Even with her passing, the professionalism and gentle respect in which they provied will never be forgotten. My 2 siberian huskys Athena and Gaia will soon become clients . Highly recommended for all your fur babies.
Aug 08, 2022 · Darrell BlankThe front desk staff are always welcoming and friendly both to me and my dog. You may occasionally have to wait a couple of minutes to check in, but that is usually because they are tending to the person in front of you (or on the phone). Everyone's pet is special and they never rush anyone who wants to tell a story about their pet. I have seen three vets at the practice, and they are all kind and caring. They are also on board with the fact that my dog is old and my husband and I will not put him through drastic measures to extend his life that are not in the best interests of his comfort and wagging tail.
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