
East of the River Veterinary Emergency Clinic
Pet HospitalConnecticutCapitol Planning RegionBoltonBoston Turnpike
222 Boston Turnpike, Bolton, CT 06043, USA
4.0
I have nothing but wonderful things to say about this facility. If I did not live 45 minutes away, I would want to make Bolton Veterinary my pups primary vet. My girl was vomiting (10x in 1 hour) and lethargic, so we brought her in. All of the staff were very kind and patient, despite it being 11pm. The rates for emergency care are higher, but that is to be expected. They even allowed me to pay for the check in visit 2 days later at the time of the ER visit, so I did not have to worry about it then. They will give multiple options for different financial situations, and don't shame or praise you for picking one or the other. My puppy was definitely in good hands. Thank you!
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Overview
- (860) 646-6134
- boltonvet.com
Pet Hospital
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Welcome to East of the River Veterinary Emergency Clinic
East of the River Veterinary Emergency Clinic, situated at 222 Boston Turnpike, Bolton, CT 06043, USA, stands as a vital resource for pet owners in the greater Connecticut area, specifically serving as a crucial "Pet Hospital" for urgent and emergency veterinary needs. This facility is frequently referred to as part of Bolton Veterinary Hospital or is associated with it, indicating a strong local presence and integration within the regional veterinary network. Its primary focus is on providing immediate, high-quality care for pets facing critical health issues, ensuring that animal companions receive timely and effective medical attention when their regular veterinarian may not be available.
The environment at East of the River Veterinary Emergency Clinic is designed to accommodate the unique demands of emergency medicine. While detailed architectural descriptions are not widely publicized, the nature of emergency veterinary care necessitates a facility that is equipped for rapid assessment, diagnosis, and treatment of critically ill or injured animals. This typically means a modern, clean, and organized space with dedicated areas for triage, examination rooms, an intensive care unit (ICU), a surgical suite, and diagnostic imaging capabilities. The environment is structured to handle high-stress situations efficiently, with staff trained to remain calm and focused, ensuring the best possible outcome for the pet. Reviews from actual customers consistently highlight the staff's kindness, patience, and calm demeanor, even during late-night or early-morning visits, which speaks volumes about the professional and empathetic atmosphere maintained within the clinic. This focus on a supportive and comforting environment is crucial for both distressed pets and anxious owners.
The services offered by East of the River Veterinary Emergency Clinic are specifically tailored to address a wide range of emergency and urgent conditions. As an emergency clinic, their core services revolve around providing immediate medical intervention for conditions that cannot wait for regular veterinary hours. These services typically include:
- Emergency Triage and Assessment: Upon arrival, pets are quickly assessed to determine the severity of their condition and prioritize treatment based on urgency.
- Diagnostic Imaging: Access to state-of-the-art diagnostic tools such as X-rays (radiography) and potentially ultrasound to quickly identify internal injuries, foreign bodies, or other critical issues.
- In-house Laboratory Services: Rapid blood tests, urinalysis, and other laboratory diagnostics to get immediate results crucial for guiding treatment decisions.
- Emergency Surgery: Capabilities to perform urgent surgical procedures for traumas, foreign body removals, internal bleeding, and other life-threatening conditions.
- Pain Management: Administration of pain relief to make pets more comfortable during their emergency treatment.
- Fluid Therapy and IV Support: Essential for pets suffering from dehydration, shock, or other critical conditions.
- Oxygen Therapy: For pets with respiratory distress.
- Overnight Monitoring and Hospitalization: For stable but critical patients who require continuous observation and care, ensuring they are watched by veterinary professionals around the clock.
- Poison Control and Toxin Ingestion Treatment: Immediate protocols for pets who have ingested toxic substances.
- Trauma Care: Comprehensive care for injuries sustained from accidents, falls, or animal attacks.
- Referral Services: Collaborating with primary care veterinarians and, when necessary, referring complex cases to board-certified specialists for advanced treatment once the emergency is stabilized.
A key feature of East of the River Veterinary Emergency Clinic is its availability during critical hours, which includes nights, weekends, and holidays when most primary veterinary clinics are closed. This round-the-clock accessibility is invaluable for pet owners facing unexpected emergencies. Furthermore, the clinic is consistently praised for its compassionate and patient staff, a critical element during stressful and emotional pet health crises. Reviewers emphasize the team's ability to remain calm and gentle, even with senior pets or those in significant distress, and to effectively communicate with owners. The clinic's approach to financial transparency and flexibility is another notable feature; they reportedly offer "multiple options for different financial situations," and do not "shame or praise you for picking one or the other." This empathetic understanding of the financial burden associated with emergency care helps alleviate a significant source of stress for pet owners. The focus on performing only "necessary tests" and avoiding the push for "unneeded medication or painkillers," as noted by one client, underscores a commitment to ethical and client-focused care, prioritizing the pet's well-being without unnecessary expenditures. The clinic's affiliation or close working relationship with Bolton Veterinary Hospital further reinforces its standing and ability to provide comprehensive care when needed.
In terms of promotional information, East of the River Veterinary Emergency Clinic highlights its role as a reliable haven for pet emergencies. While specific promotional campaigns are not publicly detailed, their consistent positive customer feedback serves as powerful word-of-mouth promotion. The direct contact information, (860) 646-6134 for phone calls and +1 860-646-6134 for mobile contact, is a key piece of information emphasized to facilitate immediate access during urgent situations. The clinic's strategic location on Boston Turnpike in Bolton, CT, positions it as an accessible emergency point for a wide geographical area. The testimonials themselves act as a strong endorsement, portraying the clinic as a place where pets are "definitely in good hands" and where staff are "kind, compassionate, and very calm." These direct accounts from relieved pet owners underscore the clinic's dedication to providing not just medical treatment, but also crucial emotional support to families during challenging times. For any pet owner in the region, knowing that a facility with such a reputation for empathetic and competent emergency care is available provides immense peace of mind, reinforcing its status as a vital service for the well-being of the local pet community.
East of the River Veterinary Emergency Clinic Photos

East of the River Veterinary Emergency Clinic Location
222 Boston Turnpike, Bolton, CT 06043, USA
Reviews
I have nothing but wonderful things to say about this facility. If I did not live 45 minutes away, I would want to make Bolton Veterinary my pups primary vet. My girl was vomiting (10x in 1 hour) and lethargic, so we brought her in. All of the staff were very kind and patient, despite it being 11pm. The rates for emergency care are higher, but that is to be expected. They even allowed me to pay for the check in visit 2 days later at the time of the ER visit, so I did not have to worry about it then. They will give multiple options for different financial situations, and don't shame or praise you for picking one or the other. My puppy was definitely in good hands. Thank you!
Dec 09, 2024 · Shelby WajerGreat experience from my call in at 5am on a Sunday until we walked out of the door. I had to bring my 19-year-old cat in when he woke up unable to walk. Everyone we met at the Emergency Clinic was kind, compassionate, and very calm. They were incredibly gentle with my senior, only performed the necessary test, and did not push unneeded medication or painkillers on him (the cat had a hematoma that was healing on its own). Overall, I had a great experience and highly recommend East of the River to anyone needing emergency veterinary care.
Nov 25, 2024 · NicoleEveryone here is amazing. A rat in my care was struggling to breathe and after calling several emergency vets in the area, East of the River was able to admit the rat over the phone. When I got there, they started care immediately and told me their plan for her right away. I’ve been to many emergency vets and know how chaotic it can get, but the staff was extremely organized and made sure all my questions and concerns were answered. They are also upfront about every option your pet has and will not judge you for your decision. I am beyond thankful for everyone there who helped me that night.
Jul 19, 2022 · lilly thangWe had to take my dog in 4 days after her welfare checkup. They were willing to take her in the night...but since she had settled down we chose to wait for morning. Already had a check in for 11:30. They are good to pets and answer questions as best they can. They even sent me home with some foods for my finicky pet. Especially now that we need to change her regular food as having issues. Older dog.
Mar 11, 2022 · Barbara A ManningWe took our goldendoodle Jack to the ER vet for a blockage. Dr. Pikas monitored him overnight to see if the material would pass through, and when it wouldn’t, he called the next morning letting me know Jack would need surgery. Then Dr. Kalos took over for surgery that afternoon. They communicated well with each other and didn’t miss a beat! Both of them took time to call me and update me on the situation at different points in the process. They answered all my questions and didn’t ever make me feel rushed to get off the phone. They were also very mindful to give me an estimate of the total cost each time we talked. This is not our usual vet (only came here for the ER) but I am considering switching! Every time I call our usual vet, the staff are rude and short with me. They sound too busy and act like I’m an inconvenience. Every time I’ve called East of the River, from the moment we thought Jack might have a blockage to two days later when we picked him up from surgery, EVERY person I spoke to was professional, patient, and caring. They were willing to answer my questions and put me at ease. Pet emergencies are stressful, scary, and usually expensive. Thankfully, their staff understands this and they don’t add to the stress by rushing you out the door. They are sensitive to you as the pet parent and help you understand what’s going on. THANK YOU to everyone here for taking care of our Jackie boy!
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