East Columbus Veterinary Hospital

Very great vet received excellent care for all my dogs and great staff and doctor. I really appreciate the time and value they give to their customers very well appreciated.

My Cane Corso got hip issues with Dr Washington use laser treatment in my dog is now has no issues with his hip.

Called to make an appointment as I got new pet insurance this year and had to switch to a vet in network. When I first called the clinic, the customer service was below par, they had none of the information from the online booking portal I originally made the appointment through, and when I called to confirm the appointment I got pressured into making an appointment at 4:30 after specifically asking for something 5PM or after due to my work schedule, I told the lady I needed my two cats microchipped and heart worm prevention, she said this was fine and that was that. A few days later i called back and asked to reschedule for a day I could get a later time and a different lady answered and said they could do 5PM on a Friday. I get a voicemail from them the day before to confirm the appointment and the lady said it was at 4:30 in the voicemail. I call back and get a different lady than the one who left the message that had no idea what my appointment was even for but asked if I could come in at 4:45 the day of the appointment. Fine. I confirmed I would be there. The day of the appt. I get a call from a different lady asking me to confirm it after I already did the day before, so I try to call back right after I missed this call and they didn’t answer, I called 5 times trying to get through to make sure they had the time right and I didn’t need to rush out of work to try to make it. I had a bad feeling so I decided to wait until they called me back and stay at work. They finally called me back 15 mins till the appointment and tell me they don’t even offer cat heart worm tests so they couldn’t give any preventative to my cats. Glad I didn’t waste my time and rush over, absolutely ridiculous. I would avoid this clinic if you care about your pets and their safety considering this clinic’s employees couldn’t even coordinate with a system or each other to book one appointment.

Couldn’t be happier with Doctor Washington. Always fits us in, always treats our pets with the best care. Place is clean, and friendly

DO NOT COME HERE IF YOU CARE ABOUT YOUR PET!! Jan. 28, 2025 I drove 3.5 hours each way and took 4 puppies to East Columbus Veterinary Hospital for ear croppings, but only returned home with 3.. It’s clear that negligence/malpractice took place. 4.5 hrs after I dropped my puppies off, I hadn't received any updates after being promised they would call after each puppy was completed, I called the clinic 4 times w no response back, the “tech” who was also answering phones, checking people in, & apparently also assisting the doctor in the surgeries, finally called me & updated me that “it was just her & the Dr. there today & shes in the O.R” I thought it was strange to only have 2 people there while also needing to simultaneously run a clinic, the surgeries, and somehow also closely monitoring the other puppies that just got out of surgery.. She texted me updating that the last puppy was going in around 4 pm. At 5:10 pm I received a call from them, it was Dr. Washington. He went on to explain that Linke had some complications & after doing CPR did not make it. I was and am completely devastated. I asked him if this could have been prevented & he went on to explain that bloodwork & ECG could have shown this risk, I explained, no one ever gave me the option to do that. I never was presented with any papers or wavers stating the risks of this surgery & I certainly did not sign anything opting out of pre-surgery testing or give them the right to hurt my puppy. I remembered they never asked me for my puppies vaccines even though it is REQUIRED per their policy before undergoing surgery. When I asked Dr.Washington about why they never asked me for proof of their vaccines, he LIED & claimed they called my vet to verify, when i confronted him that they don't even know who my actual vet is, so that would be impossible, he admitted that my vet was never called & they have absolutely 0 proof of vaccines for any of my puppies other than my verbal say so. They also claim they don’t operate on puppies under 9 weeks old, but have all my puppies in their system as 8 weeks old w the incorrect date of birth & the audacity to have my deceased, in their system as a male when she is a female...THERE WAS NO LIABILITY WAVER SIGNED FOR THESE PROCEDURES AND THE “VET” HAD NO RIGHT TO PERFORM SURGERY ON PUPPIES WITHOUT DOING HIS DUE DILIGENCE AND NOW MY PUPPY IS GONE BECAUSE OF PURE NEGLIGENCE. To make matters even worse, when they sent me home with antibiotics and pain pills for the puppies, the paperwork with the dosages and instructions was completely different than the label on the pill bottle, both provided by them…. how careless. They're cold, awful, money hungry people and LIARS. If they had any ounce of integrity or care for the life of the animals, he would have never performed surgeries on them without verifying at bare minimum that they were healthy enough to do so considering he knows absolutely nothing about them as he’s never met us before in his life. 1. No it was not offered ever. Also, I very clearly gave you the individual details for each puppy. If you spoke to my vet, which you didn’t, that would be easily confirmed. 2. I actually cant believe your clinic is saying they spoke to my vet as if that cant be easily disproved. You have cameras, show me where i ever made a phonecall or handed the phone to anyone. Also your “receptionist”, Ashley Woodrow, claimed to be the veterinary technician assisting on the surgeries, and admitted to being the only other person in the clinic with the Dr. 3. Aside from you deeming the dosages “safe” its still unacceptable to provide me with inconsistent paperwork and prescription bottle labels.. Update: thats why YOUR insurance company took 100% liability for the negligence which caused the awful loss of my puppy. NO ONE EVER COME HERE, please don't let your baby be the next victim.