East Beach Veterinary Care

We had a disappointing experience and were confused by all the great reviews. Afterwards we inferred that maybe this vet is unfamiliar with nervous rescue dogs, which would really suit the neighborhood it’s in. We brought our 5lb nervous rescue dog in to establish care, but we expressed that he isn’t ready to be touched. We understood that a full exam could not be completed without him being touched. We expressed this at the front desk because we wanted to be upfront and not have any misunderstandings from the jump. The front desk told the vet tech, the vet tech came into our room and was visibly annoyed. She expressed that this isn’t how they do things and that he needed to be touched to establish care. We said that’s okay we don’t need to touch him today. She left and got the office manager. The office manager came in and started telling us the same thing, that he needed to be touched. She also seemed upset with us. I work in customer service and in that moment I realized our case was getting “escalated,” which I honestly thought was funny because we weren’t trying to be difficult. We just wanted to know how we could establish care. Then she brought the vet in. This woman came in, did not introduce herself to us at all (I still don’t know her name), and told us that he needed to be touched and that if they couldn’t touch him today, they would have to prescribe him trazadone and gabapentin to take for his next visit in order to examine him, then said accusingly “I could lose my license for this” and handed us the pills. We left feeling so confused and like they had reacted disproportionately. Honestly we were really surprised. This place has great reviews. I just wanted to put this honest review here for anyone that has nervous rescue dogs that maybe this isn’t the place for them. Great Neck Vet just 15 minutes away completely understood what we requested and spent a whole hour just sitting in the room with our dog giving him treats and being extremely gentle with him before they began the exam. They are also fear-free certified. Go check them out.

This was a great experience! We were quickly checked in and taken to a room. Our vet came and saw us right away. He was personable and caring. So happy to have found East Beach Veterinary Care.

East Beach Vets have been caring for beloved fur children for a few years now. I absolutely LOVE my cats, and the doctors, nurses, techs, even the staff that check you in / out and make your appointments, ALL STAFF, are kind, friendly, polite, with me - but more importantly treat my cats amazingly! You can tell they all love animals and have loved pets of their own. It really is a good place to trust for your pet's medical needs.

East Beach Vet was will to see us on a very short notice. The staff is amazing and I loved the vet tech! Jasmine was comfortable and that’s saying a lot for her. I would recommend them highly.

Very calming and comfortable environment for pets! The staff are all very professional and knowledgeable! So happy to have found this clinic.