Downriver Animal Hospital

Pet HospitalMichiganWayne CountyWyandotteFord Avenue

2050 Ford Ave, Wyandotte, MI 48192, USA

2.0

Made an appointment for 9:30 am today, got there a couple minutes early. Tried going inside and the door was locked, tried calling multiple times and no one picks up even though it says their open on google, I wasted 50 dollars I'm most likely never getting back from this place because apparently they have a "policy" that you have to pay them $50 just to make an appointment which is a rip off in my opinion. Wasted my time for no reason and I'm very upset at the lack of communication this facility offers.

Haley Zebri
  • Overview
  • (734) 285-4848

Hours

Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed

Welcome to Downriver Animal Hospital

Welcome to the introduction of Downriver Animal Hospital, a Pet Hospital located at 2050 Ford Ave, Wyandotte, MI 48192, USA. Downriver Animal Hospital can be contacted at (734) 285-4848 or their mobile number +1 734-285-4848. This overview aims to provide local users with an objective perspective on the hospital based on recent customer feedback available online, addressing aspects such as the environment, services, features, and any concerns raised by reviewers.

The customer reviews for Downriver Animal Hospital present contrasting experiences. One reviewer expressed significant dissatisfaction, detailing an appointment scheduled for 9:30 am where, upon arrival a few minutes early, they found the door locked. Despite multiple attempts to call, no one answered, even though Google indicated the hospital was open. This reviewer also mentioned a "policy" requiring a $50 payment just to make an appointment, which they found to be a "rip off." They felt they wasted their time due to the lack of communication and expressed upset about likely not getting their $50 back.

In contrast, another reviewer had a positive experience, stating that the hospital "took very great care of my dog ittybyte with her shots and teeth." This suggests that when services are rendered, the quality of care can be commendable, at least in some instances.

Given the limited and conflicting feedback, it's challenging to accurately describe the typical environment of Downriver Animal Hospital. The negative review points to a lack of accessibility during supposed opening hours and poor communication, which might suggest issues with the operational environment or staffing at certain times. On the other hand, the positive review implies a capable and caring environment where pets receive good medical attention. Without more comprehensive information, local users should be aware of these differing accounts.

Regarding the services offered by Downriver Animal Hospital, the positive review explicitly mentions the provision of "shots and teeth" care for a dog. This indicates that the hospital offers at least routine vaccinations and dental services. As a Pet Hospital, it is likely that they also provide other general veterinary services such as wellness exams, treatment for illnesses and injuries, and possibly surgical procedures and diagnostics. However, the negative review's focus on appointment scheduling and communication issues does not provide insight into the range or quality of their medical services beyond the positive anecdote.

The features of Downriver Animal Hospital that can be gleaned from the reviews are somewhat mixed. A potential positive feature is the reported "very great care" received by one customer's dog for vaccinations and dental work. However, a significant concern raised is the appointment policy requiring a $50 upfront payment, which at least one customer found unreasonable. Additionally, the lack of response during supposed opening hours and the poor communication leading to a wasted appointment are notable negative features. Potential local users might need to weigh the possibility of good pet care against the reported issues with scheduling and communication.

Currently, there is no information available regarding any specific promotional offers at Downriver Animal Hospital. Veterinary hospitals sometimes have promotions for certain services or for new clients. Local users interested in any potential promotions would need to contact the hospital directly.

In conclusion, Downriver Animal Hospital in Wyandotte, MI, has received both positive feedback regarding the quality of pet care provided in at least one instance and significant criticism concerning appointment scheduling, communication, and a $50 upfront payment policy for appointments. Local users considering this Pet Hospital should be aware of these contrasting experiences. If you are interested in their services, it may be prudent to inquire about their appointment policies and ensure they align with your expectations for communication and accessibility. You can contact them at (734) 285-4848 or +1 734-285-4848 to gather more information and make an informed decision about your pet's care.

For pet owners in Wyandotte, MI, Downriver Animal Hospital offers veterinary services that have been positively reviewed for the care provided. However, potential clients should also be aware of reported issues with appointment scheduling, communication, and a specific prepayment policy. It is recommended to contact the hospital directly to understand their current practices and determine if they meet your needs for your pet's healthcare.

Downriver Animal Hospital Services

Downriver Animal Hospital Details

  • Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Planning

  • Appointments recommended

Downriver Animal Hospital Location

2050 Ford Ave, Wyandotte, MI 48192, USA

Reviews

Made an appointment for 9:30 am today, got there a couple minutes early. Tried going inside and the door was locked, tried calling multiple times and no one picks up even though it says their open on google, I wasted 50 dollars I'm most likely never getting back from this place because apparently they have a "policy" that you have to pay them $50 just to make an appointment which is a rip off in my opinion. Wasted my time for no reason and I'm very upset at the lack of communication this facility offers.

Nov 07, 2020 · Haley Zebri

They took very great care of my dog ittybyte with her shots and teeth

Feb 08, 2020 · Karen Drake

I think my cat might be dying and this place never even answered the phone.

Nov 12, 2020 · Jordan Lindsay

Apr 01, 2019 · S KISS

Pet Hospital