Douglas Animal Hospital

I'm very thankful I found Douglas AH in Osseo. Douglas AH got my guinea, Biggie in the day before Thanksgiving to treat him for a few concerning but minor injuries when other vet clinics turned me away. Dr. Green & her front desk staff were extremely understanding , accommodating and professional. I highly highly recommend DAH in Ossseo. 🐷❤️

Brought my bearded dragon, Sergeant Pickles, in for some gut issues. The staff was very friendly and knowledgeable. Dr. Douglas did a good job explaining everything and my dragon was treated with love and care by everyone!

We go here now and could not be happier. We used to go to a place off of Bass Lake and Fish lake road. Those other guys were great with our little puppy when we got her, but not with my adopted “special” dog during covid with his anxiety and fearfulness and all the changing pieces in his life. Now we have been going here for three years now and THEY CARE! And it shows! ☺️ My pup and I love them! They’re patient , and we’ve had nothing but great service for my now big 85 lb hyper poodledor (labradoodle). They seem to like him and he goes with them willingly when they take him back. They worked with us during covid to provide a comfortable setting for my anxious pup when we adopted him. He was “special” and needed a little extra care at the time. Somewhat expensive per my mom, but I will pay anything for my dog to be treated the way he is here, and for me to be comfortable knowing I can bring him in and they will work with us. I will stay with them for my dogs services and my peace of mind and comfort. Everyone is so friendly, kind, helpful and supportive. They have my 5 stars. I’ve included a few pics. The last one is him when we first adopted him, you can see his trauma from his previous situation prior to being fostered and loved in Texas. Fast forward I have a happy dog in all of the other pictures, and the first one is at his second appointment being his happy self after we got him in the door and he realized how much he didn’t mind coming in.

My cat was very sick and I have never been to their clinic before. Everyone in the whole office was more than kind and understanding. Treating Peggy as if it was their cat. The staff is amazing and will be going back again.

I brought my not-even-two-year-old bearded dragon to Douglas Animal Hospital (DAH), based on a referral from an Emergency Vet on Monday after he began having volatile seizures the evening before. The initial exam by DAH was typical to my novice experience and a blood draw seemed like the best step forward to determine what was causing the seizures. Only after spending a full week getting the run-around on the blood results, paying for antibiotic and calcium injections that were not needed, and being cancelled on less than 2 hours before an appointment, did I call a different clinic. In hindsight, I should have averted much sooner. At the second clinic, my beardie’s blood work was turned around in less than 30 minutes, a proper exam was given, where they checked limbs, stomach, skin, eyes, ears and mouth (Dr. Douglas never even took my Beardie out of his carrier), and Dr. Douglas’s initial diagnosis, which we were giving him injections for, were ruled out within the first 15 minutes. I can assure you there are MUCH better places to bring your reptile. I can understand if my Beardie’s situation was more advanced than DAH was prepared to handle, but never was I referred to go elsewhere and never was any indication given that they didn’t know the answers to my Beardie’s serious issue. The bottom line is that DAH did not give any priority to the well-being of my Beardie. He was suffering through multiple seizures a day, while DAH didn’t give a second thought to his blood chemistry taking over a week to get back. A week after the initial blood draw, I was cancelled on, and told that the sample didn’t take and we would have to start the process over again. Again - no concession by DAH to say that I should take him somewhere that could handle this more urgent matter. They never informed me that other clinics can turn blood chemistry around in less than an hour. They were perfectly content with having him suffer for another week. After seeing the second vet, who actually specializes in exotics (unlike DAH), I received a full diagnosis the same day and my Beardie has gained his wings and is in a better place. I could have stopped his suffering earlier, but unfortunately I trusted DAH. Don’t make the same mistake with your reptile.