Dongan Hills Veterinary Practice

Dongan Hills Veterinary Practice, located at 289 Dongan Hills Ave, Staten Island, NY 10305, USA, is a highly respected and well-established pet hospital that has served the Staten Island community since its founding in 1986. Recognized as a full-service, AAHA-accredited, family-owned animal hospital, Dongan Hills Veterinary Practice is committed to providing exceptional medical and surgical care with a distinctive emphasis on integrative and holistic approaches. Their mission centers on strengthening the human-animal bond through education, empathy, and personalized treatment, aiming to give pets as many happy, healthy years as possible with their families.

The environment at Dongan Hills Veterinary Practice is characterized by a dedication to creating a comfortable and understanding space for both pets and their owners. As an AAHA-accredited hospital, it adheres to stringent standards for facilities, equipment, and medical protocols, ensuring a clean, safe, and professional setting. However, beyond the clinical standards, the practice strives for a warm and family-centered atmosphere. Client testimonials underscore this, with one reviewer expressing, "For the first time in my life I actually feel LISTENED to when I walk into a vets office." This highlights a key aspect of their environment: a focus on attentive and empathetic communication. While a past review mentioned a deposit requirement, it also clarified that, with resolution, the staff demonstrates "compassion and empathy," especially during difficult times like the loss of a pet. This indicates a commitment to client support and understanding, even when policies might initially cause concern. The overall environment is designed to be one where pet owners feel confident in the care their animals receive and where their input is genuinely valued, contributing to a collaborative approach to pet health.

Dongan Hills Veterinary Practice offers a broad and advanced range of veterinary services, distinguishing itself with its integrative and holistic treatment options. Their comprehensive offerings include essential **preventative care**, such as routine wellness exams, tailored vaccination protocols, and robust parasite control programs. Beyond prevention, they provide extensive **diagnostic services**, including in-house laboratory capabilities for blood work, urinalysis, and fecal analysis, as well as digital radiography, dental digital X-rays, and advanced imaging such as echocardiography and EKG. The hospital performs a variety of **surgical procedures**, encompassing both general soft tissue surgeries and specialized procedures like laparoscopic surgery for both dogs and cats. A significant hallmark of their service is their **integrative medicine approach**, combining evidence-based Western medicine with Eastern modalities. This includes therapies such as **acupuncture, Class IV laser therapy, herbal therapy, ozone therapy, and nutritional formulations**. This holistic perspective aims to provide personalized and effective care, especially when traditional therapies alone may not suffice. They cater to a diverse range of animals, including dogs, cats, birds, ferrets, pocket pets, and other small mammals. Additional services like **dental care, grooming, boarding, and pet counseling** further round out their comprehensive offerings, making them a one-stop solution for many pet owners' needs.

Several key features make Dongan Hills Veterinary Practice a standout choice for pet owners. Foremost among these is their **integrative and holistic approach to veterinary medicine**, spearheaded by veterinarians like Dr. Allison Brown. Clients praise Dr. Brown for taking a "natural approach instead of pushing chemical after chemical," a philosophy that resonates deeply with those seeking alternatives or complements to conventional treatments. Dr. Brown, a DVM, CVA (Certified Veterinary Acupuncturist), and IVCCP (International Veterinary Chiropractic Association Certified Practitioner), is passionate about exploring all avenues to achieve the best health outcomes for pets. Another highly valued feature is the clinic's commitment to **active listening and client education**. Reviewers consistently mention feeling "listened to" and involved in decisions about their pet's welfare, with the practice striving to make pet owners "medical partners" in their pet's health journey. This collaborative approach ensures that pet parents are well-informed and confident in the care provided. Their **AAHA accreditation** signifies a commitment to the highest standards of veterinary excellence, covering all aspects of hospital operation. Furthermore, the practice's long-standing presence since 1986, combined with positive feedback about the "best vet practice on the island," attests to their consistent quality and trusted status within the community. While a deposit policy exists for appointments, the clinic's ultimate willingness to "resolve the issue and process a refund" in sensitive situations, as demonstrated in a review, showcases their underlying empathy and dedication to client satisfaction, even when initial communication may be challenging.

Regarding promotional information, Dongan Hills Veterinary Practice emphasizes value through its comprehensive services and commitment to preventative and integrative care, rather than frequent, overt discounts. As an AAHA-accredited facility, they are promoting a standard of care that signifies quality. Their website suggests that they accept various payment solutions like CareCredit and Scratchpay, which can help pet owners manage the cost of unexpected large veterinary expenses by spacing out payments over time. They also highlight the importance of pet insurance, encouraging clients to explore providers that can reimburse up to 90% on unexpected vet costs, and some pet insurance providers may offer routine care add-ons or "wellness plans." While specific time-sensitive promotions for new clients or particular services are not explicitly detailed in the provided information, interested individuals are highly encouraged to contact the practice directly. By calling (718) 987-7777 or +1 718-987-7777, prospective clients can inquire about any current new patient specials, wellness packages, or introductory offers for specific services, especially those related to their integrative medicine program. Their team can provide personalized information on their holistic therapies, discuss pricing transparency, and explain how their comprehensive approach can benefit your pet's long-term health, ensuring that you receive the best value for their exceptional level of care.