
Dermatology for Animals - Rochester
Pet HospitalNew YorkMonroe CountyRochesterCenter Place Drive
550 Center Pl Dr, Rochester, NY 14615, USA
4.0
Unprofessional emotional outburst - We recently visited Dr. Griffith (Dermatology for Animals – Rochester) for our 20-month-old Rottweiler, and the experience was deeply disappointing from the moment he walked into the room. His behavior was loud, emotional, and shockingly unprofessional. After a tech brought our dog back to us, Dr. Griffith entered, and my dog barked once—totally normal given the circumstances. I tried to show my dog who it was, and Dr. Griffith immediately yelled, “Get him away from me, I want to keep my hands.” He then said, “He’s a bad dog, and I don’t know if he’ll ever be allowed here again.” These comments were appalling and completely uncalled for. Despite this, I stayed calm in attempt to deescalate. I had already explained prior to that he’ll grumble or make noise when uncomfortable, but he is not aggressive. I even offered to accompany him to help keep him calm, or for them to use a muzzle if they preferred—but was told it was against policy for owners to be present. Dr. Griffith claimed he could handle it, yet it was clear he could not. In the end, the doctor wasn’t even able to complete the exam and said our dog would need to be sedated for a full ear check next time. For the price we paid, I expected a thorough and professional evaluation. While Dr. Griffith may be knowledgeable, his inability to work with a well-socialized large breed—coupled with his unprofessional behavior—was unacceptable. If you have a large dog or a breed that is often unfairly judged, I strongly recommend finding a specialist who is not only experienced but also respectful, professional, and compassionate.
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- (585) 286-1050
- www.thrivepetcare.com
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Welcome to Dermatology for Animals - Rochester
Dermatology for Animals - Rochester, located at 550 Center Pl Dr, Rochester, NY 14615, USA, operates as a specialized 'Pet Hospital' specifically dedicated to the diagnosis and treatment of dermatological conditions in animals. With contact available via phone at (585) 286-1050 and mobile at +1 585-286-1050, this clinic serves as a referral center for complex skin, ear, and allergy issues that may not be fully resolved by general veterinary practices.
As a specialized 'Pet Hospital' focused on dermatology, Dermatology for Animals - Rochester provides a unique set of services tailored to address chronic and acute skin, ear, and allergic conditions in pets. Their primary offerings include comprehensive dermatological examinations, which go beyond a general check-up to focus specifically on the integumentary system. This involves detailed assessments of skin lesions, hair loss patterns, itching, and ear canal health. Diagnostic capabilities are central to their practice and include advanced procedures such as skin biopsies for histopathology, intradermal allergy testing to identify specific environmental allergens, food allergy trials to pinpoint dietary triggers, and microscopic examinations of skin and ear samples (cytology) for bacterial, fungal, or parasitic infections. They also perform deep ear flushes and video otoscopy for a thorough examination and cleaning of the ear canals, particularly crucial for chronic ear infections. Treatment plans are highly individualized and may involve a combination of medications (oral and topical), specialized diets, immunotherapy (allergy shots or oral drops), and advanced therapies for stubborn or recurrent conditions. Their specialization means they are equipped to handle complex cases of allergic dermatitis, autoimmune skin diseases, chronic ear infections, endocrine-related skin disorders, and various forms of alopecia. Unlike general veterinary practices, their focus allows for a deeper understanding and more targeted approach to persistent dermatological challenges, aiming to provide long-term relief and improve the quality of life for pets suffering from these often debilitating conditions.
The environment at Dermatology for Animals - Rochester, as reflected in customer feedback, can be viewed from different perspectives. Being a specialist clinic, the environment is typically professional and medically focused, equipped with specialized diagnostic and treatment tools for dermatology. The staff, including veterinary technicians like Amanda, are often described as very caring, suggesting an atmosphere of empathy and attentiveness to the pets' needs. The goal of a specialized practice is to provide an environment conducive to detailed examinations and the execution of complex diagnostic procedures. However, one specific review highlighted a concerning experience regarding a particular doctor's "emotional outburst" and "unprofessional" behavior during an exam with a large dog. This suggests that while the clinic aims for a professional setting, individual interactions can significantly impact the perceived environment and client comfort. The policy against owners being present during examinations, as mentioned in the review, indicates a procedural approach that, while potentially aimed at efficiency or safety, can be unsettling for some pet owners. Ideally, a specialist clinic strives to balance medical precision with a compassionate and understanding approach, particularly given that pets with chronic dermatological issues can be anxious or uncomfortable. The facility itself would be designed to accommodate various diagnostic tests and procedures, ensuring a sterile and appropriate setting for specialized veterinary care.
The key features of Dermatology for Animals - Rochester lie in its highly specialized focus and the depth of expertise it offers in veterinary dermatology. Its primary distinguishing feature is its exclusive dedication to skin, ear, and allergy conditions, allowing their veterinarians, such as Dr. Griffith, to develop a profound level of knowledge and experience in this complex field. This specialization means they are equipped with advanced diagnostic tools and treatment protocols that might not be available in general veterinary practices, leading to more accurate diagnoses and effective management of challenging dermatological cases. The clinic's ability to perform procedures like intradermal allergy testing, video otoscopy, and various forms of skin biopsies positions them as a leading center for these specific conditions. While one review points to a challenging interaction, it also acknowledges that the "real' Drs here are costly but great and seem very knowledgeable!" This suggests that the clinic possesses significant medical expertise and clinical knowledge in veterinary dermatology. The feature of being a referral-based practice implies that general veterinarians trust and refer their complex dermatological cases to them, recognizing their specialized capabilities. Another feature is the focused approach to treatment, often involving long-term management plans for chronic conditions, which requires dedication and ongoing communication, although one review cited a lack of follow-up on questions regarding continued symptoms. The clinic's existence as part of a larger "Dermatology for Animals" network suggests a shared knowledge base and consistent protocols across their various locations, potentially enhancing their overall expertise in the field.
Regarding promotional information, specialized 'Pet Hospitals' like Dermatology for Animals - Rochester typically rely less on broad, general promotions and more on their reputation, specialized expertise, and referrals from general veterinary practices. Their 'goods for sale' would primarily include specialized prescription diets for dermatological conditions, medicated shampoos, topical treatments, and specific supplements recommended for skin and coat health, which might have manufacturer-specific rebates or loyalty programs rather than clinic-wide discounts. While direct promotional offers like "new client discounts" are less common for specialist clinics, they often emphasize the long-term cost-effectiveness of accurate diagnosis and targeted treatment for chronic conditions, reducing the need for repeated, ineffective therapies. They would likely accept various forms of payment, including major credit cards, and may work with pet insurance providers, assisting clients in submitting claims for reimbursement. While not a direct promotion, the value derived from their specialized knowledge, which can lead to better outcomes for complex cases, serves as a significant benefit for pet owners struggling with persistent dermatological issues. For specific information on their pricing structure, payment options, or any rare, focused promotions on specialized products or services, it is always recommended that interested individuals directly contact Dermatology for Animals - Rochester via their phone numbers, (585) 286-1050 or +1 585-286-1050. Their focus is on providing high-level, specialized care, which inherently comes with a certain cost but aims for effective and lasting solutions to challenging pet health problems.
Dermatology for Animals - Rochester Photos








Dermatology for Animals - Rochester Location
550 Center Pl Dr, Rochester, NY 14615, USA
Reviews
Unprofessional emotional outburst - We recently visited Dr. Griffith (Dermatology for Animals – Rochester) for our 20-month-old Rottweiler, and the experience was deeply disappointing from the moment he walked into the room. His behavior was loud, emotional, and shockingly unprofessional. After a tech brought our dog back to us, Dr. Griffith entered, and my dog barked once—totally normal given the circumstances. I tried to show my dog who it was, and Dr. Griffith immediately yelled, “Get him away from me, I want to keep my hands.” He then said, “He’s a bad dog, and I don’t know if he’ll ever be allowed here again.” These comments were appalling and completely uncalled for. Despite this, I stayed calm in attempt to deescalate. I had already explained prior to that he’ll grumble or make noise when uncomfortable, but he is not aggressive. I even offered to accompany him to help keep him calm, or for them to use a muzzle if they preferred—but was told it was against policy for owners to be present. Dr. Griffith claimed he could handle it, yet it was clear he could not. In the end, the doctor wasn’t even able to complete the exam and said our dog would need to be sedated for a full ear check next time. For the price we paid, I expected a thorough and professional evaluation. While Dr. Griffith may be knowledgeable, his inability to work with a well-socialized large breed—coupled with his unprofessional behavior—was unacceptable. If you have a large dog or a breed that is often unfairly judged, I strongly recommend finding a specialist who is not only experienced but also respectful, professional, and compassionate.
Apr 07, 2025 · JasonAt first, it was my experience to benefit from Dr Griffiths knowledge and experience, and Amanda was very caring. But, when I had intelligent questions regarding my dog's continued symptoms following 6 weeks of antibiotics (2 visits, $1,200 later) I never heard back from the Dr and no one ever called to ask how my pet was doing. Instead a front desk person wrote in Email: ... your dog is incurable... And a second person simply wrote: "...the sores are from licking and biting". It is just my impression instead of answering my medical questions like a professional, they had their AZ office send me a letter stating I am "rude" and "discourteous". Don't get me wrong, the 'real' Drs here are costly but great and seem very knowledgeable!
Jan 27, 2025 · OttoDon't trust what they tell you over the phone if you're curious about costs. Very dishonest & unethical ......receptionists will blatantly lie about costs just to get you in the door. Then the invoice comes and it is 4x what was previously quoted on the phone. I confronted them about it and the receptionists tells me I'm lying. Was told on phone to expect a "Total" of $200-$300 for the appointment (a range of costs based on what is going on with my dog). I was very clear that costs were going to be my deciding factor, and I was ensured it would only be $200-$300 for my visit.. Invoice comes and it is over $1k, they then argue with me saying they never quoted me that price and the initial visit is what costs $200-$300.... so there's a range for the initial visit? Makes zero sense and an easy cover for lying, initial visit was $330 and had zero tests done, just conversation n routine look over of my pup. Only reason we accepted the appointment was based on the range of costs quoted and would have never scheduled the appointment before Christmas had the receptionist been honest and said "It's really going to cost you 4x what we initially told you" or said "it will cost you $300 for the initial visit....then there will be additional costs for x, y, or z depending on what is going on." Extremely dishonest. Essentially paid $330 to be manipulated into driving an hour n half in crap weather to be lied to. Go somewhere else.
Dec 12, 2024 · BrianAfter months of regular Vet appt's and emergency Vet appt's and spending thousands of dollars, I was recommended to come here for my dogs Chronic itching that no one could help with seeing she was a puppy and everyone stating she's too young for meds. Pricing is high as expected for a "specialist" but no cost compares to my dogs well being and looking for answers for her to have a normal quality of life. Her itching is so Chronic that is became a job than being able to enjoy her as a puppy. Dr. Griffith was very straight forward which is what I like and reassuring with her diagnosis thus far. My Darla (french bulldog) is thriving, happier and has no skin issues at this time. I am beyond grateful we have a specialist locally for skin and allergy issues.
Mar 06, 2025 · Melissa PrattDr. Jazic is fantastic. Cannot recommend him enough. He really takes time to talk things over and explain things thoroughly. Can he be my primary care doctor too? Haha
Feb 05, 2025 · Laura FarrellPet Hospital

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