Cumberland Animal Hospital

Welcome to Cumberland Animal Hospital, your local Pet Hospital located at 103 Apache Ave #4105, Russell Springs, KY 42642, USA. As a Pet Hospital, we aim to provide veterinary services to the community, addressing the health and wellness needs of your animal companions. While our goal is to offer comprehensive care, it is important to consider feedback from pet owners who have utilized our services.

As a Pet Hospital, Cumberland Animal Hospital would typically offer a range of services, potentially including those related to a veterinary pharmacy for dispensing medications and preventative treatments. However, the provided reviews do not offer specific details about the environment or the full scope of services offered. Instead, they focus on individual experiences that raise certain considerations for potential clients.

Environment: Based on Patient Experiences

One review mentions a significant wait time to get into an examination room, suggesting that appointment scheduling or patient flow might be areas to consider. The reviewer noted waiting approximately 30-40 minutes just to be seen, followed by an additional hour for examination and departure. This indicates that some patients may experience longer than expected wait times during their visit.

Veterinary Services: Accuracy of Diagnosis and Procedural Policies

Feedback regarding the veterinary services includes a concern about the accuracy of diagnosis. One pet owner reported that their dog's entropion and subsequent corneal ulcer were missed by the veterinarian at Cumberland Animal Hospital but were immediately identified by a specialist. This suggests a potential variability in diagnostic acumen for certain conditions. The reviewer felt that entropion should be a condition readily recognized by a general veterinarian, especially given its impact on the pet's health.

Another significant point raised in the reviews concerns the clinic's policy regarding rabies vaccination verification before administering necessary medication. One pet owner recounted being denied medication for their dog, despite stating the dog was vaccinated, because they could not immediately provide proof. The reviewer stated this requirement was not mentioned prior to the visit. Furthermore, the reviewer expressed concern about being pressured to administer an unnecessary rabies vaccine at an additional cost to receive the needed treatment. This experience led the pet owner to describe the practice as "egregious" and resulted in a decision to dispute the charges.

Finally, one review mentioned being quoted a high price for spaying a female cat, which the reviewer found unaffordable and expressed being "ashamed" to even quote. This suggests that pricing for certain procedures might be higher compared to other options available to pet owners in the area.

Features of Cumberland Animal Hospital: As Perceived by Some Clients

Based on the limited and critical feedback, the perceived features of Cumberland Animal Hospital include:

• Potentially Higher Pricing: At least one instance of a quoted price for a routine procedure was considered very high by a customer.
• Longer Wait Times: One client experienced a significant delay in being seen and completing their visit.
• Possible Diagnostic Oversight: A case was reported where a diagnosis was missed by the general veterinarian.
• Strict Vaccination Verification Policy: Medication administration was reportedly contingent on immediate proof of rabies vaccination, potentially leading to a delay in treatment.
• Potential for Unnecessary Upselling: A client felt pressured to administer an additional, unwarranted vaccination to receive necessary medication.
• Nice Veterinarian: One reviewer did note that the veterinarian they saw was nice, indicating a positive aspect of the interaction, despite the diagnostic concerns.

Promotional Information: Considering All Feedback

Given the nature of the recent feedback, it is challenging to present standard promotional information. Instead, we aim to provide an objective overview based on the available reviews. Cumberland Animal Hospital is located in Russell Springs, KY, and offers veterinary services. However, potential clients should be aware of the concerns raised regarding pricing, wait times, diagnostic accuracy, and procedural policies related to vaccination verification and medication dispensing. We encourage local pet owners to consider this feedback when making decisions about their pet's veterinary care and perhaps seek further information or clarification from the clinic directly regarding their practices and pricing.

For those in the Russell Springs, KY area seeking veterinary care, Cumberland Animal Hospital can be contacted at (270) 966-2207 or +1 270-966-2207. The clinic is located at 103 Apache Ave #4105. We recommend that pet owners discuss their specific needs and any concerns they may have with the clinic directly to ensure it aligns with their expectations for pet healthcare.

Cumberland Animal Hospital serves the Russell Springs, KY area as a Pet Hospital. We advise potential clients to consider the provided feedback when choosing a veterinary care provider for their animals.