Crescenta Valley Veterinary Hospital

Crescenta Valley Veterinary Hospital, located at 3254 Foothill Blvd in La Crescenta-Montrose, California, operates within the platform category of "Pet Hospital," providing veterinary care for animals. They can be reached at (818) 249-0022 or +1 818-249-0022. As a pet hospital, they are expected to offer a range of services related to the health and medical needs of pets. However, the publicly available information primarily consists of customer reviews that detail significantly negative experiences, which should be carefully considered by local users.

The provided reviews paint a concerning picture of Crescenta Valley Veterinary Hospital, particularly regarding the diagnostic abilities and the overall care provided by at least one of their veterinarians, Dr. Youn, as well as the hospital's policies on payment. One review is a deeply emotional account from someone who believes their beloved cat, Piper, died due to a misdiagnosis and a reaction to medication prescribed by Dr. Youn. The reviewer states that Dr. Youn initially misdiagnosed Piper’s kidney issues and prescribed a medication with fatal side effects. Despite Dr. Youn urging euthanasia in August, Piper survived until January after the owner sought second opinions. Multiple other vets reportedly confirmed that Piper's death was due to the reaction to Dr. Youn's prescribed medication, not her kidney condition. The reviewer also recounts a baffling statement from Dr. Youn: “I usually only treat healthy animals.” This pet owner has since reported Dr. Youn to the veterinary board and expresses deep regret at not having taken Piper to their current vet sooner, believing she would still be alive.

The second review details a distressing experience regarding the hospital's payment policies and perceived lack of care for a sick, established patient. The reviewer brought their ill cat, who was already a patient at the clinic with existing records, for treatment. When it came time to pay, the hospital allegedly refused to accept a credit card over the phone from the owner's father (who typically pays the bill) or a check from the owner present. They reportedly refused to treat the sick cat due to these payment issues, despite the cat being an established patient with a payment history. The reviewer expresses significant displeasure and states they will never return, highlighting a perceived lack of care for the animal's health in favor of immediate payment.

Given these two highly critical reviews, it is challenging to objectively describe the environment, services, or features of Crescenta Valley Veterinary Hospital in a positive light based solely on this information. Typically, a pet hospital should offer a clean and safe environment, a range of veterinary services, and features such as knowledgeable and caring staff. However, the provided reviews raise serious concerns about diagnostic accuracy, the conduct of at least one veterinarian, and the hospital's policies regarding payment and patient care.

Regarding services, we can infer that Crescenta Valley Veterinary Hospital offers medical consultations, diagnostic services (though their accuracy is questioned in one review), and prescription of medications. As a "Pet Hospital," they likely also provide general check-ups, vaccinations, and other standard veterinary care. However, the negative experiences shared raise significant doubts about the quality and reliability of these services, particularly in critical situations and regarding payment policies.

Features that a pet hospital might typically promote include experienced veterinarians, compassionate staff, and a commitment to animal welfare. While the reviews do not offer any positive insights into these aspects, they instead highlight alleged misdiagnosis, a perplexing statement from a vet, and a perceived lack of care due to payment issues. These accounts overshadow any potential positive features that might otherwise be present.

There is no promotional information available in the provided text. Given the severity of the negative feedback, it is unlikely that any standard promotional language would be appropriate or reflective of the experiences shared by these customers.

In conclusion, the available information regarding Crescenta Valley Veterinary Hospital in La Crescenta-Montrose, CA, is dominated by two very negative customer reviews. One details a tragic outcome allegedly due to misdiagnosis and inappropriate medication, while the other describes a refusal to treat a sick, established patient due to payment issues. These accounts raise serious concerns about the quality of care, diagnostic accuracy, and the hospital's policies. Local users considering Crescenta Valley Veterinary Hospital should carefully weigh this information and may want to seek additional opinions or consider alternative veterinary care providers based on these deeply concerning experiences. You can contact Crescenta Valley Veterinary Hospital at the provided phone number, but it is essential to be aware of the significant negative feedback available publicly.