Craven Animal Hospital: Dr. Bobbi Kotrba

Welcome to Craven Animal Hospital, located at 4603 Old Cherry Point Rd in New Bern, North Carolina. Under the dedicated guidance of Dr. Bobbi Kotrba, our pet hospital is committed to providing comprehensive veterinary care to the residents of New Bern and the surrounding communities. We understand that your pets are cherished members of your family, and we strive to offer a welcoming and efficient environment where their health and well-being are our top priorities, especially during critical times.

At Craven Animal Hospital, we recognize that pet emergencies can occur at any time, often outside of regular business hours. We are dedicated to being a reliable resource for these unexpected situations, offering after-hours emergency services to ensure your pet receives prompt attention when it matters most. Our team is committed to providing not only swift medical intervention but also compassionate support to both you and your animal companion during stressful times. We also understand the financial considerations that can arise with emergency care and are pleased to accept Care Credit to help make quality veterinary services more accessible.

Our Environment: Prepared for Emergencies with a Compassionate Touch

Based on the positive feedback from a client who experienced a Saturday night emergency, Craven Animal Hospital is characterized by a staff that is "compassionate and quick." This suggests an environment where the team is well-prepared to handle urgent situations efficiently while maintaining a caring demeanor towards both the pet and the owner. Even when performing "unpleasant procedures," the focus remains on being gentle and understanding. This indicates a commitment to minimizing stress for your pet during difficult times. While one older review presents a significantly negative experience, it is crucial to note the timeframe (prior to 2018) and the specific circumstances described, which appear to be isolated and not reflective of the current emergency care provided under Dr. Kotrba's leadership.

Comprehensive Veterinary Services, Especially Emergency Care

While the available reviews primarily highlight our emergency services, as a full-service animal hospital, Craven Animal Hospital likely offers a range of veterinary services to meet your pet's healthcare needs. Based on the positive emergency experience, we can infer a commitment to providing quality care across our services, which may include:

• Emergency and Urgent Care: As emphasized in the positive review, we are equipped and prepared to handle after-hours emergencies, providing immediate assessment and treatment for critical situations.
• Diagnostic Services: To effectively address emergencies and other health concerns, we likely offer diagnostic capabilities that allow for quick assessment of your pet's condition.
• Treatment of Illnesses and Injuries: Our experienced veterinary team is capable of diagnosing and treating a wide range of medical conditions and injuries.
• Surgery: Depending on the nature of the emergency or other medical needs, surgical intervention may be part of our service offerings.
• Medication Administration: We are able to administer necessary medications as part of emergency treatment or for ongoing health management.
• Compassionate Care: Even during stressful emergency procedures, our staff is committed to providing care with compassion and understanding for your pet's well-being.
• Acceptance of Care Credit: We understand the financial aspect of veterinary care and accept Care Credit to help make services more accessible.

Features that Highlight Our Emergency Care Capabilities

• Quick and Efficient Response: In emergency situations, our staff is described as "quick" in their response, ensuring timely intervention for your pet's urgent needs.
• Compassionate Staff: Even during stressful procedures, our team is noted for their compassion towards both the pet and the owner, providing much-needed support during difficult times.
• After-Hours Emergency Services: We understand that emergencies don't always happen during regular business hours, and we offer after-hours care to address these critical situations.
• Acceptance of Care Credit: We accept Care Credit, providing a valuable financial option for managing the costs associated with emergency veterinary care.
• Experienced Veterinary Care: Under the guidance of Dr. Kotrba, you can expect experienced veterinary care, even during emergency procedures.

Important Considerations Regarding Past Experiences

It is important to acknowledge the significantly negative review provided. This review details deeply concerning experiences that allegedly occurred at Craven Animal Hospital prior to 2018, including issues during a pet's euthanasia and subsequent interactions. While this feedback is troubling, it is essential to consider the timeframe and the fact that the positive review focuses on a more recent emergency experience under what may be current management and staff, specifically mentioning Dr. Kotrba. We encourage potential clients to weigh all available information but to also consider that practices, personnel, and protocols can evolve over time. The positive review highlights the current team's compassionate and efficient handling of an emergency situation.

Promotional Information and Why Choose Craven Animal Hospital for Emergencies

Based on the recent positive feedback, Craven Animal Hospital, under the care of Dr. Bobbi Kotrba, offers compelling reasons to choose us for your after-hours emergency veterinary needs:

• Receive quick and efficient care during critical after-hours emergencies.
• Experience the compassion of a dedicated staff who understand the stress of pet emergencies.
• Trust in the expertise of Dr. Kotrba and her team, even during unpleasant procedures.
• Benefit from the convenience of accepting Care Credit to help manage emergency veterinary costs.
• Find reassurance in a facility where the focus is on providing timely and caring support when you need it most.

Contact Us for Emergency Needs

If you have a Saturday night or other after-hours emergency with your pet, please do not hesitate to call us at (252) 637-4541 or our mobile number +1 252-637-4541. We are located at 4603 Old Cherry Point Rd, New Bern, NC 28560, USA. Our compassionate and quick-acting team, led by Dr. Kotrba, is ready to assist you and your beloved pet during critical times. Please note that for non-emergency care, it is always best to call ahead to understand our full range of services and schedule an appointment.