Craig Smith, VMD

Welcome to Craig Smith, VMD, your local Pet Hospital serving the community of Westford, Massachusetts, and surrounding areas. Located at 347 Littleton Rd, Westford, MA 01886, Craig Smith, VMD provides veterinary care for your beloved pets. With a focus on the health and well-being of your animals, the clinic offers a range of services to address their healthcare needs.

While specific details about the clinic's environment are not provided in the reviews, a calm and well-cared-for atmosphere for pets during procedures is mentioned by one reviewer. This suggests that the clinic strives to create a comfortable setting for animals receiving treatment. However, it's always recommended to contact the clinic directly or visit the premises to gain a comprehensive understanding of the facilities.

Dr. Craig Smith, VMD, is the veterinarian at this location. With a practice history spanning at least ten years according to one review, Dr. Smith has been serving the local pet owner community. The positive feedback regarding a calm and well-cared-for experience for a cat during a procedure indicates a level of professional care and attention to the animals' comfort.

The services offered at Craig Smith, VMD, as a Pet Hospital, likely encompass a range of essential veterinary care. Based on the information and common practices in the field, these services may include:

General Wellness and Preventative Care: This typically involves routine check-ups, vaccinations to protect against common diseases, and parasite prevention for fleas, ticks, and heartworms. These services are crucial for maintaining your pet's long-term health and detecting potential issues early.

Medical Services: When your pet becomes ill or injured, Craig Smith, VMD would provide medical care to diagnose and treat a variety of conditions. This could include managing illnesses, treating injuries, and providing supportive care.

Surgical Procedures: Depending on the clinic's capabilities, surgical services such as spaying and neutering, as well as other soft tissue surgeries, might be offered. These procedures are essential for population control and addressing certain medical conditions.

Dental Care: Maintaining your pet's oral health is vital. Veterinary dental services often include examinations, teeth cleaning, and treatment for dental diseases to prevent pain and systemic health issues.

Medication Dispensing: Pet hospitals typically dispense medications necessary for treating illnesses or for preventative care, such as flea and tick preventatives. This allows pet owners to conveniently obtain the medications their pets need.

One positive feature highlighted in the reviews is the perceived quality of care provided to pets during procedures, with one cat described as calm and well-taken care of. Additionally, a long-term client of ten years expressed overall happiness with the care and service received over that period.

However, it's important to acknowledge more recent feedback indicating potential challenges in customer service. One reviewer detailed difficulties experienced with obtaining an online order for flea and tick medication. This included perceived rudeness and a lack of helpfulness from the front desk staff, potentially impacting the ease of acquiring necessary pet medications. The reviewer also expressed concern about a possible preference for in-clinic purchases of these medications at full price.

This recent negative experience suggests a potential shift in customer service quality or a specific issue encountered by this particular client. While one pet owner reported a positive experience regarding the animal's care during a procedure and another cited ten years of satisfaction, this more recent feedback raises a point of concern for pet owners seeking consistent and helpful service, particularly regarding medication acquisition.

Currently, there is no specific promotional information available in the provided text. Pet hospitals may occasionally offer promotions for certain services or products, especially for new clients or during specific times of the year. To inquire about any potential promotions or discounts at Craig Smith, VMD, it is recommended to contact them directly at (978) 692-2302 or +1 978-692-2302.

In conclusion, Craig Smith, VMD, located in Westford, Massachusetts, has provided veterinary care to the local community for an extended period. While some clients have reported positive experiences with the care provided to their pets, particularly during procedures, recent feedback indicates potential issues with customer service, specifically concerning the acquisition of pet medications. As a Pet Hospital, they likely offer a range of essential veterinary services. For the most up-to-date information on their environment, services, and any current promotions, and to address any concerns raised in the recent feedback, prospective clients are encouraged to contact Craig Smith, VMD directly.