Countryside Animal Care & Decor, LLC Mason, MI Dr. Cheryl DeSilva ico

Countryside Animal Care & Decor, LLC Mason, MI Dr. Cheryl DeSilva

Pet HospitalMichiganIngham CountyMasonNorth Cedar Street

1185 N Cedar St, Mason, MI 48854, USA

4.0

I took my almost 9 year old pitt mix into see the vet. We seen Dr. W. I have just recently switched to them. Took my dog in for soft stools. She didn't seem to really be a dog person. All vets I have been to for myself and taking other dogs to, they talk to the dog (like baby talk) and get down to their level. She did neither. I think my dog felt that as he kept tucking his tail and giving her what she called "whale eye". Never heard that term. I have never felt the need to muzzle my dog and I did so the vet would feel safer as she seemed leary of him. And I feel my dog fed off of that. This was my choice. I was not asked to muzzle him. I was suppose to get a call back once the stool test was completed. I did not. I called the next day and got the results. I asked what else I could give him to bulk up his stools other than pumpkin and bread (he doesn't like either). Was told I would get another call back and I did not receive one. Kristen is a nice and helpful lady and Dr. Desilva is too. I have seen Dr. D before for a friend's dog and she was super nice and friendly to the dog. I think I will request to see Dr. D from her on out. I was hoping to get her but I got Dr. W.

Toni Crane
  • Overview
  • (517) 694-7599

Hours

Monday 8:30 AM - 5:00 PM
Tuesday 1:00 PM - 8:00 PM
Wednesday 8:30 AM - 5:00 PM
Thursday 8:30 AM - 5:00 PM
Friday 8:30 AM - 3:00 PM
Saturday Closed
Sunday Closed

Welcome to Countryside Animal Care & Decor, LLC Mason, MI Dr. Cheryl DeSilva

Welcome to Countryside Animal Care & Decor, LLC, where Dr. Cheryl DeSilva provides veterinary services as your local Pet Hospital Near You, located at 1185 N Cedar St in Mason, Michigan. We are dedicated to offering care for your beloved pets in the Mason community and surrounding areas.

The environment at Countryside Animal Care & Decor, LLC appears to be supported by a kind and helpful staff, including Kristen. Dr. Cheryl DeSilva is also noted for being super nice and friendly towards animals. The clinic is recognized for its compassionate approach, especially during sensitive times such as end-of-life care for pets.

At Countryside Animal Care & Decor, LLC, our services include veterinary care for pets. Dr. Cheryl DeSilva is praised for her friendly demeanor with animals. The clinic is also recognized for its responsiveness and immediate action in critical situations, such as quickly conducting tests when a pet is very ill. The staff is commended for their kindness and support during emotionally challenging times. However, one customer reported a less positive experience with another veterinarian at the clinic, citing concerns about the vet's interaction with their dog and issues with follow-up communication regarding test results and treatment advice.

A key feature of Countryside Animal Care & Decor, LLC in Mason, MI, is the compassionate and supportive care provided by staff members like Kristen and Dr. Cheryl DeSilva, particularly during difficult times. The clinic's responsiveness in urgent situations is also noteworthy. However, it is important for potential clients to be aware of the mixed feedback regarding different veterinarians within the practice, as one review highlighted concerns about the interaction style and communication of another vet. If you are in the Mason area, you may want to inquire about specific veterinarians based on these reviews.

Currently, there is no specific promotional information available. The reviews highlight the kindness and helpfulness of certain staff members, especially Dr. Cheryl DeSilva, and the compassionate care during critical times, which may be key factors for local users in Mason, MI, to consider when choosing a pet hospital.

Countryside Animal Care & Decor, LLC Mason, MI Dr. Cheryl DeSilva Photos

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Countryside Animal Care & Decor, LLC Mason, MI Dr. Cheryl DeSilva Location

1185 N Cedar St, Mason, MI 48854, USA

Reviews

I took my almost 9 year old pitt mix into see the vet. We seen Dr. W. I have just recently switched to them. Took my dog in for soft stools. She didn't seem to really be a dog person. All vets I have been to for myself and taking other dogs to, they talk to the dog (like baby talk) and get down to their level. She did neither. I think my dog felt that as he kept tucking his tail and giving her what she called "whale eye". Never heard that term. I have never felt the need to muzzle my dog and I did so the vet would feel safer as she seemed leary of him. And I feel my dog fed off of that. This was my choice. I was not asked to muzzle him. I was suppose to get a call back once the stool test was completed. I did not. I called the next day and got the results. I asked what else I could give him to bulk up his stools other than pumpkin and bread (he doesn't like either). Was told I would get another call back and I did not receive one. Kristen is a nice and helpful lady and Dr. Desilva is too. I have seen Dr. D before for a friend's dog and she was super nice and friendly to the dog. I think I will request to see Dr. D from her on out. I was hoping to get her but I got Dr. W.

Feb 03, 2024 · Toni Crane

I recently had to put my kitty of almost 17 years down and the staff here was absolutely amazing. They got right down to testing and let me know the bad news immediately. They were the kindest people I have ever encountered at a veterinary clinic. Even though it was a very difficult time,I highly recommend this place because of the care they provided.

Aug 03, 2023 · Ashley Hoover

Staff is wonderful. Took my 12 year old dog there for years and had to put him down recently. They were caring, patient and answered all of my questions. They helped me during the difficult process. Thank you for taking great care of me and Bentley!

Dec 16, 2022 · Carolyn Pyret

Cheryl has been our vet for years. She and her staff are the the best! They take great care of all of our animals. I highly recommend them.

Apr 26, 2019 · Julia Desormier

I love Dr. DeSilva. Compassion and honesty are too simple of words. Staff are very friendly and so helpful. I will always recommend this vet clinic.

Jul 08, 2021 · Mary D

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