Costlow Don DVM

Pet Hospital New Jersey Sussex County Newton Hampton House Road

62 Hampton House Rd, Newton, NJ 07860, USA

3.0

I have been coming to Newton for over 30 years. My account number is in the five hundredth’s, which means I have been here a LONG TIME. I travel 1 hour to here because I feel that my 4 dogs get the best treatment. So today Tuesday July 19th I had to come with my really sick Golden Truro. I had to come as an emergency because they didn’t have any appointments. I showed up at 3pm and a vet tech took me into a waiting room around 3:40. I went into a room and sat there till 4:30 and finally asked if they forgot about Truro. A little while later a really nice girl came in an said she was sorry had anyone told me what was happening. I said no, she came back and said there was another emergency. I totally get that, so at 5:12pm a Dr Chun came in and said there was a shift change (at 4pm) and that was it! I sat here and cried not only for worry over my dog but sad that a place I TRULY TRUSTED DISAPPOINTED ME! I did not want to post this review but since Dr Coslow doesn’t have a voicemail, I then did the next best thing! I remember when this place was a small little practice that cared… I’m still here at 6:00 pm and my Tru is having tests done. Hopefully all will turn out well. Dr Coslow do not loose people who trusted the services your hospital provides. What a SHAME!!

John Somers

Overview

(973) 383-4321
www.newtonvet.com

Pet Hospital

State

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Welcome to Costlow Don DVM

Costlow Don DVM is a pet hospital situated at 62 Hampton House Rd, Newton, NJ 07860, USA. They can be contacted at (973) 383-4321 or +1 973-383-4321.

This pet hospital has been serving the local community for many years, as indicated by a long-term customer who has been visiting for over 30 years and travels an hour for their services, entrusting them with the care of their four dogs. This suggests a history of trusted care.

However, a recent emergency visit described a less satisfactory experience. The customer arrived with a sick dog and faced a significant wait time, initially in a waiting room and subsequently in an examination room. Communication issues regarding the delay and the handling of another emergency were reported. The attending veterinarian communicated a shift change occurred during the long wait.

The same customer also noted the absence of discounts for senior citizens, veterans, or low-income individuals. This may be a factor for some local users to consider.

While Costlow Don DVM has a long-standing presence in the community and has earned the trust of some pet owners over an extended period, recent feedback highlights potential issues with waiting times and communication during emergency situations. Local users may want to consider these points alongside their specific needs when choosing a pet hospital.