Cornerstone Veterinary Clinic

Cornerstone Veterinary Clinic, located at 81 Davison Ct, Lockport, NY 14094, USA, is a highly esteemed "Pet Hospital" renowned for its exceptional and compassionate veterinary care for a diverse range of animals. Under the leadership of Dr. Charles McCausland, and with the expertise of Dr. Jennifer Garofalo, this clinic has earned a reputation for going above and beyond, often in critical situations, to provide lifesaving treatment and support to pets and their devoted owners. Their commitment to treating all creatures, from common dogs and cats to less common reptiles, highlights their broad expertise and dedication to the community's varied pet population.

The environment at Cornerstone Veterinary Clinic is consistently described by clients as welcoming, professional, and deeply caring. The clinic maintains a clean and well-equipped facility, designed to provide a comfortable and safe setting for pets during their visits. More importantly, the atmosphere is defined by the kindness, understanding, and compassion of the entire staff. As one heartfelt review illustrates, even in moments of desperate need and when a pet is not yet an established patient, the team, particularly Dr. Charles, demonstrates remarkable empathy and a willingness to step in to provide immediate, critical care. This level of dedication fosters immense trust and makes pet owners feel truly supported. The clinic also has policies in place, such as asking clients to bring only the scheduled pet to appointments and implementing a non-retractable leash policy, which contribute to a controlled and stress-free environment for all animals being examined.

Cornerstone Veterinary Clinic offers a comprehensive range of veterinary services, leveraging advanced equipment and technologies to provide the highest standard of care for companion animals. Their services are designed to support pet health at every stage of life:

• Diagnostic and Therapeutic Services: The hospital is well-equipped to provide extensive diagnostic services, including in-house laboratory facilities for quick results on serum chemistry, hematology, serology, urinalysis, and parasite testing. They also utilize commercial veterinary laboratories for specialized diagnostics. This comprehensive approach allows for rapid and accurate diagnosis of a wide array of conditions.
• Surgical Services: Cornerstone boasts a state-of-the-art surgical suite capable of performing a wide variety of surgical procedures. They prioritize patient safety by utilizing the safest available anesthetics and modern equipment to monitor vital signs during all anesthetic procedures. This includes both routine surgeries and more complex interventions, as evidenced by the successful removal of stones from a French Bulldog's urethra.
• Radiology Services: Their on-site, modern X-ray equipment provides high-quality radiographs, crucial for the quick diagnosis of many disorders, including injuries and internal conditions. They also offer digital dental X-rays for thorough oral health assessments.
• Electrocardiography Services (ECG): With a new ECG machine, they can perform on-site evaluations of abnormal heart rhythms detected during physical exams.
• Dentistry: Comprehensive dental services include teeth cleaning and polishing, dental X-rays, tooth extractions, and minor oral surgery, all aimed at maintaining optimal oral health.
• Permanent Identification: They offer Fi Nano microchip identification, a crucial service for permanent pet identification with no annual subscription fees.
• Pharmacy and Online Pharmacy: The clinic maintains a complete inventory of pharmaceuticals, shampoos, supplements, flea and tick control products, and heartworm preventatives. Additionally, they provide an online pharmacy for convenient access to medications and prescription diets.
• Individualized Flea Control Programs: They develop customized programs to control fleas based on the specific needs of the pet and the environmental situation.
• Dietary Counseling: Guidance is provided on pet nutritional needs for various life stages, including requirements for growth, weight maintenance, and performance, with a full line of prescription diets available.
• Behavioral Counseling: They offer advice on correcting common behavioral problems such as excessive barking, chewing, spraying, scratching, digging, house soiling, and aggression.
• Exotic Animal Medicine: A notable strength, as highlighted by client testimonials, is their willingness and expertise in treating exotic pets, including reptiles, which can often be difficult to find care for. Dr. Jennifer Garofalo has a special interest in exotic animal medicine.
• Emergency Care: For after-hours emergencies, clients are instructed to call the main telephone number for instructions, ensuring pets receive care even outside regular hours. They are prepared to handle urgent situations during business hours, as demonstrated by Dr. Charles's immediate response to a critical case.
• Preventative Care: Cornerstone provides complete routine medical care, including wellness exams and vaccines, to help pets maintain optimal health throughout their lives.

Cornerstone Veterinary Clinic distinguishes itself through several key features that contribute to its high level of client satisfaction and clinical excellence:

• Exceptional Compassion and Responsiveness: The clinic, and especially Dr. Charles, is highly praised for their unparalleled compassion and willingness to assist in emergency situations, even for non-established patients. This level of dedication in critical moments sets them apart.
• Broad Animal Expertise, Including Exotics: Their capability and enthusiasm for treating a wide variety of animals, including reptiles, fills a significant niche in veterinary care and makes them a valuable resource for owners of diverse pets.
• Skilled and Experienced Team: Led by Dr. Charles P. McCausland, who has a Master's degree in cellular and molecular biology and conducted research on bone plating techniques, and Dr. Jennifer Garofalo, a certified veterinary acupuncturist and specialist in laboratory animal medicine with an interest in exotic animal medicine and surgery, the clinic boasts a highly qualified and experienced team.
• AAHA-Accredited Hospital: As of November 1, 2022, Cornerstone Veterinary Clinic became an AAHA-Accredited hospital. This accreditation signifies adherence to the highest standards of veterinary excellence in areas such as patient care, diagnostics, surgical procedures, and facility management. This commitment is further demonstrated by their policy of requiring pre-operative bloodwork for all patients prior to anesthesia and surgery.
• Client-Centered Approach: The clinic emphasizes providing thorough, quality examinations and involves clients in the decision-making process for their pet's care. They aim to provide expert advice and excellent veterinary care while also helping owners learn how to keep their pets healthy and happy.
• Advanced Equipment and Technology: The facility is well-equipped with modern technology, including digital X-ray, digital dental X-ray, advanced monitoring equipment for anesthesia, and partnerships with IDEXX labs for diagnostics, cardiology, and radiology telemedicine.

Cornerstone Veterinary Clinic's promotional efforts focus on highlighting their commitment to quality care, accessibility, and client support:

• Emphasis on Quality and Accreditation: Their AAHA accreditation is a significant promotional point, assuring clients of their adherence to high standards of care. The pre-operative bloodwork policy, a direct result of this commitment, is also communicated as a benefit to patient safety.
• Patient Testimonials: The clinic actively shares glowing testimonials from satisfied clients, which serve as powerful endorsements of their compassionate care and medical expertise, particularly in emergency and complex cases.
• Comprehensive Website and Online Resources: Their website provides detailed information about their services, a "Pet Library" with educational content, videos, and testimonials. This online presence serves as a primary source of information for potential and existing clients.
• Clear Communication on Policies: Updates regarding policies, such as the single-pet per appointment rule and leash policy, are communicated clearly, demonstrating their commitment to maintaining a safe and efficient environment.
• Acceptance of CareCredit: As indicated by Dr. Charles McCausland's listing on CareCredit's doctor locator, the clinic accepts CareCredit, offering a flexible financing option for clients to manage veterinary costs.
• Online Pharmacy: The availability of an online pharmacy provides convenience for purchasing medications and prescription diets, enhancing client service.

In summary, Cornerstone Veterinary Clinic in Lockport, NY, stands as a beacon of exceptional and compassionate veterinary care. Their team, led by highly skilled veterinarians, offers comprehensive services for a diverse range of pets, supported by advanced diagnostics and a deep commitment to patient safety and client satisfaction. The clinic's ability to provide lifesaving interventions and their warm, supportive environment make them a highly recommended and trusted "Pet Hospital" in the community.