Cornerstone Animal Hospital

Cornerstone Animal Hospital, situated at 4401 S Rangeline Rd, Joplin, MO 64804, USA, is a well-established pet hospital committed to providing extensive and compassionate veterinary services to the Joplin community and surrounding areas, including Webb City, Carl Junction, Carthage, Neosho, Seneca, and the broader Tri-State area. Founded in 1985 under the leadership of Dr. Donald Loden and Dr. Rebecca Conrad, the hospital's name reflects their core values, aiming to treat every pet as if they were part of their own family.

The environment at Cornerstone Animal Hospital is designed to be a comprehensive and supportive setting for pet care. While specific aesthetic details are not widely publicized, the focus is clearly on functionality, cleanliness, and providing a space conducive to both treatment and comfort. They prioritize maintaining a sterile environment for surgical procedures and clean, sanitary living conditions for boarded animals, including cages, runs, and yards, with a focus on reducing stress and promoting overall well-being. The hospital is equipped with an in-house laboratory for quick diagnoses and digital radiography and ultrasound capabilities for advanced imaging. This commitment to state-of-the-art equipment underscores their dedication to providing the tools necessary for proper diagnosis and treatment. The staff are frequently described as friendly, understanding, and compassionate, contributing to a welcoming atmosphere even during stressful times for pet owners.

Cornerstone Animal Hospital offers a vast range of veterinary services, addressing a wide spectrum of animal health needs. These services include:

• Comprehensive Preventative Care: This forms the cornerstone of their practice, encompassing routine examinations, vaccinations, parasite control, and nutritional counseling to ensure pets maintain optimal health and longevity.

• Advanced Diagnostic Capabilities: The hospital utilizes modern diagnostic tools such as digital radiography, dental radiographs, ultrasound, and an in-house laboratory for rapid and accurate diagnosis of various conditions. They also collaborate with a network of reference laboratories for more complex testing.

• Extensive Surgical Services: Cornerstone Animal Hospital provides a broad range of surgical procedures, from common canine and feline surgeries (including spaying and neutering) to more specialized orthopedic surgeries. They also offer innovative cryotherapy for skin lesions. For highly complex cases, they collaborate with board-certified veterinary surgeons to ensure the best possible outcomes. Pre-anesthetic testing is recommended and often required, especially for older patients, to assess fitness for surgery, and comprehensive pain management is prioritized before and after procedures.

• Dental Care: Recognizing the importance of oral health, Cornerstone Animal Hospital offers professional dental services, including advanced dental procedures such as root canals and periodontal surgeries, to address and prevent dental diseases.

• Exotic Animal Medicine: A notable feature is their expertise in exotic animal medicine, catering to non-traditional pets such as birds, ferrets, rabbits, guinea pigs, reptiles, and even pot-bellied pigs. Dr. Rebecca Conrad is particularly involved in aquatic medicine as well.

• Emergency and Sick Pet Care: While hours are generally Monday-Friday 7:30 AM-5:30 PM and Saturday 8:00 AM-12:00 PM, they are prepared to handle sick pet care and provide guidance for after-hours emergencies.

• Pain Management: With Dr. Donald Loden being a Certified Veterinary Acupuncturist (CVA) and Certified Veterinary Pain Practitioner (CVPP), Cornerstone Animal Hospital offers advanced pain management strategies, including acupuncture and laser therapy, especially beneficial for older patients with chronic conditions.

• Physical Rehabilitation: The hospital features a physical rehabilitation department, offering modalities such as an underwater treadmill and resistance jets. This service is crucial for post-operative recovery, managing conditions like arthritis and obesity, and for conditioning athletic dogs, ensuring a safe, low-impact exercise environment.

• Boarding Services: For pet owners needing temporary care, Cornerstone Animal Hospital provides boarding with a focus on clean, sanitary, and comfortable living conditions for animals. This includes daily interaction and playtime activities.

• Fully Stocked Pharmacy: The convenience of an in-house pharmacy ensures that clients can easily obtain necessary medications for their pets.

• Microchipping: As a crucial service for pet safety and identification, microchipping is offered.

• House Calls: For selected clients, house calls are available, including for horses, demonstrating a commitment to accessibility and convenience.

• Cancer Therapy and Dermatology: They also provide specialized services in cancer therapy and dermatology, addressing more complex health challenges.

A key feature that distinguishes Cornerstone Animal Hospital is its team's dedication to continuous education and advanced training. Both Dr. Loden and Dr. Conrad consistently exceed the required continuing education hours, staying abreast of the latest medical advancements. Dr. Loden's special interest in animal dentistry and advanced dental procedures, along with his certification in acupuncture and pain management, offers a unique set of skills. Dr. Conrad's expertise in diagnostic imaging, particularly ultrasound, further enhances the hospital's capabilities. The staff are frequently lauded for their compassionate and empathetic approach, making efforts to ensure both pets and their owners feel comfortable and supported. Their ability to manage appointments efficiently and their understanding when clients forget appointments demonstrate a client-centered approach. However, it's also important to acknowledge that some clients have expressed concerns regarding treatment outcomes and perceived costs, as reflected in a past review. While the hospital aims to provide the best possible care, as with any medical practice, outcomes can vary, and communication is key to managing client expectations.

Cornerstone Animal Hospital actively engages in promotional activities to serve its client base. They offer a "Refer a Friend" program, where both the referrer and the referred friend receive a $50 credit after the new client's first visit. They frequently have "New Customer Appreciation" offers and other special coupons available on their website for services like boarding. The hospital has an upgraded online store and pharmacy, allowing clients to conveniently order pet food and medications with features like quick and easy registration, linked pet records and prescriptions, and even AutoShip discounts and promotions. They also provide financial assistance options, accepting CareCredit, Scratchpay, and working with pet insurance providers to help manage veterinary expenses. Cornerstone Animal Hospital also utilizes an app that allows for one-touch calls and emails, appointment requests, medication and food requests, viewing upcoming services and vaccinations, and receiving notifications about hospital promotions, lost pets, and recalled pet foods. They also maintain a presence on social media platforms like Facebook to connect with their community and share updates. This multi-faceted approach to promotions and client engagement highlights their commitment to accessibility and client convenience.

With phone numbers (417) 623-3080 and mobile +1 417-623-3080, Cornerstone Animal Hospital is readily available to address the veterinary needs of the Joplin, MO area, striving to provide high-quality, compassionate, and comprehensive care for all types of pets.