
Compassion Veterinary Center - General Practice and Urgent Care
Pet HospitalNew YorkUlster CountyHighlandSouth Riverside Road
240 S Riverside Rd, Highland, NY 12528, USA
4.0
Amazing, compassionate and prompt experience! We recently had an urgent situation in which our dog had seriously injured himself. We rushed to compassion vet urgent care and they saw us almost immediately. Dr. Jillian Beattie (Relief DVM) Was absolutely amazing. Her kind, empathic and calm demeanor helped us feel at ease immediately. They were able to perform surgery on our dog and we picked him up that same night. After the procedure, she thoroughly explained what they did and the aftercare protocol. From the moment we walked in, from reception to surgery, the staff was incredible and our dog has been recovering very well!! We can’t thank them enough and would highly recommend them. They are also our routine vet and we are so grateful to have them in our neighborhood.
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Overview
- (845) 255-5920
- compassionveterinarycenter.com
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Compassion Veterinary Center - General Practice and Urgent Care Introduce
Welcome to the introduction of Compassion Veterinary Center - General Practice and Urgent Care, a comprehensive Pet Hospital located at 240 S Riverside Rd, Highland, NY 12528, USA. As the name suggests, this center provides both routine veterinary services through its general practice and immediate care for urgent medical situations. You can reach them at (845) 255-5920 or +1 845-255-5920.
Based on the enthusiastic testimonials from pet owners, Compassion Veterinary Center is highly regarded for its amazing, compassionate, and prompt service, particularly in emergency scenarios. Customers have highlighted the kindness and empathy of the staff, the thoroughness of the medical explanations, and the availability of necessary medications and food on-site. For pet owners in Highland, NY, and the surrounding areas, this Pet Hospital appears to be a reliable and highly recommended choice for both routine and urgent veterinary needs. Let's delve deeper into the environment, services, and features that make Compassion Veterinary Center a valuable asset to the community.
While the reviews do not explicitly describe the physical environment in detail, the positive experiences suggest a well-organized and efficient facility capable of handling both general practice appointments and urgent care situations. The mention of immediate attention during an emergency and the ability to perform surgery on-site indicates that the center is equipped with the necessary medical infrastructure. The overall impression from the reviews is that it is a professional and capable environment where pets receive timely and effective care.
As a Pet Hospital offering both general practice and urgent care, Compassion Veterinary Center provides a wide range of services to address various pet health needs. Based on the customer reviews, these services include:
- Urgent Care and Emergency Services: The center is praised for its prompt response and immediate attention to urgent situations, such as a dog with a serious injury and a senior cat with a severe digestive flare-up.
- Surgical Procedures: The ability to perform surgery on-site is explicitly mentioned in one of the reviews, indicating they are equipped for various surgical needs.
- General Practice Services: One customer mentions that Compassion Veterinary Center is also their routine vet, implying they offer standard general practice services like wellness exams, vaccinations, and routine medical care.
- On-Site Pharmacy and Supplies: The availability of medications and specialized food needed for home care is highlighted as a significant convenience for pet owners.
It is reasonable to assume that Compassion Veterinary Center also offers a comprehensive array of other veterinary services, including diagnostics (such as blood work and imaging), dental care, and management of chronic conditions. The combination of general practice and urgent care under one roof makes it a convenient option for a wide range of pet health needs.
Several features of Compassion Veterinary Center, as emphasized by the customer reviews, make it a standout Pet Hospital for local users:
- Amazing and Compassionate Staff: The recurring theme in the reviews is the compassion and kindness of the staff, from reception to the veterinary team, including doctors like Dr. Jillian Beattie.
- Prompt and Efficient Service: In urgent situations, the center is noted for seeing patients almost immediately, providing timely care when it matters most.
- Thorough Explanations and Aftercare Instructions: Dr. Beattie is praised for thoroughly explaining procedures and aftercare protocols, ensuring pet owners are well-informed.
- Convenient On-Site Availability of Medications and Food: The ability to leave with necessary prescriptions and food eliminates the need for extra pharmacy trips, adding to the convenience for pet owners, especially during stressful times.
- No Unexpected or Gouging Fees: Despite being an urgent care facility, customers appreciated the transparency in pricing, with no surprise emergency fees that some other local places might have.
Currently, the provided information does not include any specific promotional offers from Compassion Veterinary Center. However, the emphasis on compassionate care, prompt service, and the convenience of on-site supplies can be seen as significant value propositions for pet owners in Highland, NY, and the surrounding areas. The willingness to provide immediate care without exorbitant emergency fees also suggests a patient-focused approach rather than purely transactional.
For local users in Highland, NY, Compassion Veterinary Center - General Practice and Urgent Care offers a valuable combination of routine and emergency veterinary services. The consistently positive feedback regarding their compassionate staff, prompt attention, and the convenience of having medications and food readily available makes them a highly recommended Pet Hospital. Whether you need a routine check-up or find yourself in an urgent situation with your pet, Compassion Veterinary Center appears to be a reliable and caring choice.
In conclusion, Compassion Veterinary Center in Highland, NY, stands out as a Pet Hospital that truly lives up to its name by providing amazing and compassionate care. The combination of general practice and urgent care services, coupled with the prompt attention, thorough communication, and on-site availability of supplies, makes it a highly convenient and trustworthy option for pet owners. The positive testimonials underscore the dedication of the staff and the quality of care provided, making it a cornerstone of veterinary services in the Highland community.
Compassion Veterinary Center - General Practice and Urgent Care Photos










Compassion Veterinary Center - General Practice and Urgent Care Location
Compassion Veterinary Center - General Practice and Urgent Care
240 S Riverside Rd, Highland, NY 12528, USA
Get directionsReviews
Amazing, compassionate and prompt experience! We recently had an urgent situation in which our dog had seriously injured himself. We rushed to compassion vet urgent care and they saw us almost immediately. Dr. Jillian Beattie (Relief DVM) Was absolutely amazing. Her kind, empathic and calm demeanor helped us feel at ease immediately. They were able to perform surgery on our dog and we picked him up that same night. After the procedure, she thoroughly explained what they did and the aftercare protocol. From the moment we walked in, from reception to surgery, the staff was incredible and our dog has been recovering very well!! We can’t thank them enough and would highly recommend them. They are also our routine vet and we are so grateful to have them in our neighborhood.
Apr 26, 2025 · RandeeI had to take my frail, senior cat here today on an emergency, urgent care basis because she has chronic digestive issues and was having an extremely bad flare in her symptoms. They handled her very carefully (she’s extremely skittish and terrified of humans), gave her some meds, and also had all the meds and food she’d need for home available there so I didn’t have to go to a pharmacy. The price was a bit high, but in line with the cost of vet care in the area, especially since it was an emergency appointment. No price gouging or any unexpected fees, no $200 emergency fee that other local places have - plus, being able to leave with the meds and food was worth the extra $. I highly recommend this vet in an emergency, it’s only been an hour but my cat is already doing better, and no pooping! Immediate improvement and well worth the $.
Apr 07, 2025 · Casey DavisI can't speak highly enough about the incredible care my Great Dane received at this veterinary clinic. We had an emergency and were fortunate enough to get in right away. From the moment I walked through the door, I felt reassured by the professionalism and compassion of the entire team. They acted quickly, taking my dog straight into surgery without hesitation, and kept me informed throughout the entire process. Their expertise and attention to detail were evident not only during the surgery but in the follow-up care as well. I truly felt like my dog was in the best hands possible. Their dedication to both the medical and emotional aspects of care stands out, and I’m so grateful for the stellar service. Highly recommend! Dr. Krause and Dr. Fougere are absolutely phenomenal!
Dec 25, 2024 · Paige EllsworthEnd of life for a loved pet is a difficult position to be a part of. Our dog was in a lot of pain and found peace quicker thanks to you this veterinary care team. My wife and I appreciated the considerations/expertise throughout the difficult experience. We also appreciated the homelike feel of the room they provided; it felt peaceful--and our dog deserved that. We'd like to thank everyone at this office publicly.
Mar 25, 2025 · Christopher CiminoCan you imagine dropping your dog off for surgery, trusting Compassion to take 7 teeth out and boom 14 gone. No explanation. No X-rays as backup. They just keep insisting they are still in your dog’s mouth and you can literally see they are no longer there. Insane! Please be careful, pets can’t speak for themselves. If I didn’t follow my gut and count the missing teeth, I would have never known double was taken. My dog has no front teeth, Compassion keeps insisting he’s only missing three and that’s just the start of it. They refuse to provide me with the all the X-rays I paid for, hand selecting which I can and cannot see. They have no accountability. They didn’t care about my pets health and when I questioned upper management, they pretended they would help, then they had the associates dodge my calls, and followed up by sending me certified mail to cancel my dog as a patient. My poor dog has 14 teeth missing with no explanation, when he woke up from surgery, we tried to get some answers and he got cancelled! Teeth don’t grow back, so what would you do in this situation? Be careful bringing your beloved pets to Compassion, because at the end of the day Compassion only views them as animals.
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