CNY Veterinary Medical Services

CNY Veterinary Medical Services, located at 15 Seymour Lane, Westmoreland, NY, 13490, stands as a prominent and comprehensive pet hospital serving the Central New York region. This veterinary facility has a unique origin, evolving from Dr. Heather Sandler's initial venture, "Dr. Heather's House Calls," established in May 2011. Recognizing the critical need for expanded services beyond in-home care, Dr. Heather Sandler, along with Dr. Evan Sandler, established CNY Veterinary Medical Services in October 2011. The practice initially utilized the former weekend emergency clinic location on Route 233 in Westmoreland, later relocating to its current, larger facility at 15 Seymour Lane to accommodate its growing range of services and patient base.

CNY Veterinary Medical Services operates from a modern and well-equipped facility, reflecting its commitment to providing state-of-the-art medical care. The clinic's expansion and relocation to a larger space at 15 Seymour Lane indicate a design that prioritizes both functionality and comfort for pets and their owners. While specific architectural details are not explicitly outlined, the clinic aims for a welcoming atmosphere. You can expect to be greeted by a courteous receptionist, and the clinic maintains clean exam rooms, which are fundamental to a professional healthcare environment. The facility is equipped to handle a wide array of veterinary procedures, from routine examinations to complex surgeries and hospitalized care. This includes advanced monitoring equipment for anesthetic procedures, mirroring those used in human hospitals, underscoring their dedication to patient safety and high standards of care. The overall environment is designed to foster a sense of harmony between people and animals, reflecting their belief in nurturing the human-animal bond.

As a full-service veterinary hospital, CNY Veterinary Medical Services provides an extensive range of medical, surgical, and preventive care for pets. Their comprehensive approach ensures that pets receive care at every stage of their lives. Key services include:

• Routine and Preventive Care: This is a cornerstone of their practice, encompassing thorough annual physical examinations to detect health issues early. They provide essential vaccinations, including Rabies, DHPP (Distemper, Hepatitis, Parvovirus, and Parainfluenza), and Bordetella for dogs, and Rabies, FVRCP (feline panleukopenia, rhinotracheitis, calicivirus), and Feline Leukemia for cats. They also offer recommendations for additional canine vaccines such as Leptospirosis and Lyme disease based on lifestyle risk. Parasite prevention and screening for heartworm and tick-borne diseases are also emphasized.
• Diagnostic Services: The clinic is equipped with advanced diagnostic tools, including digital radiography (X-rays) for detailed imaging of bones and internal organs, and sophisticated in-house laboratory services for rapid and accurate blood tests, urinalysis, and other essential screenings.
• Surgical Procedures: CNY Veterinary Medical Services offers a full range of surgical services. This includes common routine procedures like spaying and neutering, as well as soft tissue surgeries. They also perform limited orthopedic surgeries. During any anesthetic procedure, they utilize state-of-the-art monitoring equipment to ensure the pet's safety, monitoring heart rate, blood pressure, and respirations. Pre-surgical blood work options are available to assess a pet's overall health and organ function.
• Dental Care: Recognizing the importance of oral health for overall well-being, the clinic provides comprehensive dental services, including professional dental cleanings and treatments for dental diseases.
• Hospitalized Care: For pets requiring more intensive monitoring, treatment, or recovery after surgery, the clinic offers hospitalized care, ensuring constant supervision and medical attention.
• Emergency and Urgent Care: While they are a general practice, CNY Veterinary Medical Services is equipped to handle urgent medical and emergency cases during their operating hours.
• Pet Counseling: They provide valuable advice and guidance on various aspects of pet care, which may include nutritional counseling and behavioral counseling.
• End-of-Life Services: Understanding the sensitive nature of pet loss, they offer home euthanasia services, as well as private and communal cremation options.

Several aspects contribute to the distinguishing features of CNY Veterinary Medical Services:

• Origin in House Calls: The practice's roots in "Dr. Heather's House Calls" indicate a foundational commitment to personalized care and accessibility. This background likely informs their patient-centric approach and understanding of client needs.
• Experienced and Dedicated Staff: The clinic boasts a team of over thirty professionals, including licensed veterinarians (Dr. Heather Sandler and Dr. Evan Sandler), licensed veterinary technicians, and veterinary assistants. This large and cohesive team ensures comprehensive and efficient care, with a strong emphasis on continuous learning and the latest veterinary techniques. Client testimonials frequently praise the entire staff for their kindness, compassion, and professionalism.
• State-of-the-Art Medical Care: Their investment in advanced diagnostic equipment (digital radiology, in-house lab) and monitoring technology for surgeries demonstrates a commitment to providing high-quality, modern veterinary medicine.
• Flexible Appointment Times: The clinic offers evening appointments on Tuesday and Thursday, which is a significant convenience for pet owners with busy schedules, making it easier to access care without disrupting work or other commitments.
• Strong Client Relationships: The philosophy of "nurturing the human-animal bond" and creating a harmonious relationship between people and animals is central to their approach. Reviews consistently highlight the staff's willingness to explain conditions and options thoroughly, ensuring pet owners feel informed and supported.
• Community Integration: As a well-established practice in Westmoreland, CNY Veterinary Medical Services is deeply integrated into the local community, serving as a trusted healthcare provider for pets.

CNY Veterinary Medical Services actively communicates information that benefits its clients and promotes its services:

• Affordable Care and Discounts: The clinic aims to make quality veterinary care accessible. They offer discounts, including "neighborhood/group rates," military discounts, senior citizen discounts, and multiple pet discounts (for more than one pet seen during the same visit). It's important to note that these discounts typically apply to examinations only.
• Transparent Fee Structure: While specific prices for all services are not published online, they emphasize that quotes and estimates are available upon request for vaccines, treatments, and medications, ensuring transparency for pet owners. Payment is due at the time of service, with options including cash, check, debit, or credit cards.
• Emphasis on Prevention: Through their comprehensive wellness and vaccination programs, they promote preventive care as the best way to safeguard a pet's long-term health and potentially avoid more costly treatments down the line.
• Convenience of Scheduling: Their extended hours on certain evenings and well-structured appointment system aim to minimize wait times and accommodate client needs.
• Positive Client Testimonials: While not always explicitly "promotional" in a traditional sense, the strong positive reviews from satisfied clients, often praising specific veterinarians like Dr. Evan and Dr. Heather, and the overall staff, serve as a powerful form of word-of-mouth marketing, attracting new clients based on trust and quality of care. Many clients attest to driving significant distances to bring their pets to CNY Veterinary Medical Services due to the exceptional care received.

In conclusion, CNY Veterinary Medical Services is a highly reputable and comprehensive pet hospital in Westmoreland, NY, providing an extensive range of veterinary care for companion animals. With its origins in convenient house calls and its evolution into a state-of-the-art facility, the clinic combines cutting-edge medical technology with a deeply compassionate and client-focused approach. The dedicated team of veterinarians and staff, led by Dr. Heather and Dr. Evan Sandler, strives to nurture the human-animal bond, offering personalized treatment plans, flexible scheduling, and a commitment to transparency and affordability. This makes CNY Veterinary Medical Services a trusted and invaluable resource for pet owners seeking high-quality healthcare for their beloved companions in the Central New York region.