Cliffdale Animal Hospital

Pet Hospital North Carolina Cumberland County Fayetteville Westover Brookstone Lane

6416 Brookstone Ln, Fayetteville, NC 28314, USA

4.0

Cliffdale Animal Hospital is the best vet office i have ever had. They really care for your pets and make sure they are always well taken care of and you are informed of any and all treatments, procedures, or medications. They have really good prices on everything and they make sure that you understand your pet's health and their needs. Their front desk is also always professional and sweet!!

Samantha Mansaw

Overview

(910) 487-5013
www.cliffdaleanimalhospital.com

Hours

Monday 8:00 AM - 5:30 PM

Tuesday 8:00 AM - 5:30 PM

Wednesday 8:00 AM - 5:30 PM

Thursday 8:00 AM - 5:30 PM

Friday 8:00 AM - 5:30 PM

Saturday Closed

Sunday Closed

Pet Hospital

State

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Welcome to Cliffdale Animal Hospital

Welcome to the introduction of Cliffdale Animal Hospital, a dedicated pet hospital located at 6416 Brookstone Ln, Fayetteville, NC 28314, USA. As a trusted local provider of comprehensive veterinary care, Cliffdale Animal Hospital is committed to the health and well-being of your beloved animal companions. Serving the Fayetteville community and surrounding areas, this pet hospital offers a wide range of services delivered with compassion, professionalism, and a genuine love for animals.

Cliffdale Animal Hospital operates as a full-service pet hospital, addressing various healthcare needs for your pets. Based on customer feedback, the hospital prides itself on creating a welcoming and caring environment where both pets and their owners feel comfortable and supported. The positive reviews consistently highlight the staff's dedication to providing excellent care and ensuring pet owners are well-informed throughout their pet's treatment journey.

Environment: A Comfortable and Professional Setting

While specific details about the hospital's physical environment are not provided in the reviews, the consistent mention of a "professional and sweet" front desk suggests a well-managed and welcoming reception area. A positive and organized front desk experience is crucial for pet owners, setting the tone for the overall care provided. It indicates efficiency and a commitment to client service. We can infer that the examination rooms and treatment areas are clean and well-maintained, adhering to the standards expected of a reputable veterinary hospital. The focus on clear communication regarding treatments and procedures also implies a transparent and trustworthy environment.

Comprehensive Veterinary Services

Based on the available information, Cliffdale Animal Hospital offers a range of essential veterinary services. One customer explicitly mentioned the hospital's ability to accommodate a same-day appointment for a critically ill cat, indicating their responsiveness and commitment to addressing urgent needs. The detailed explanation of the euthanasia procedure, including the associated costs, demonstrates a commitment to transparency and compassionate end-of-life care. This suggests that the hospital provides services such as:

General Wellness Exams: Routine check-ups are essential for maintaining your pet's health, including vaccinations, parasite prevention, and overall health assessments.
Diagnostic Services: While not explicitly detailed, the ability to evaluate a declining cat's condition suggests the availability of diagnostic tools and procedures to assess illnesses.
Treatment of Illnesses and Injuries: The hospital addresses various health issues, providing appropriate medical and potentially surgical interventions.
Medication Dispensing: The reviews mention ensuring owners understand their pet's medications, indicating an in-house pharmacy or the ability to prescribe necessary drugs.
Euthanasia and End-of-Life Care: The compassionate handling of a difficult situation highlights their sensitivity and support during challenging times. This likely includes providing a comfortable and peaceful environment for the pet and offering emotional support to the owners.
Client Education: A significant aspect of their service is ensuring pet owners understand their pet's health conditions, treatment plans, and medication instructions. This empowers owners to make informed decisions about their pet's care.

While the reviews don't list every specific service, it's reasonable to assume that Cliffdale Animal Hospital offers a comprehensive suite of veterinary care expected from a well-regarded pet hospital. For specific service inquiries, contacting them directly at (910) 487-5013 or +1 910-487-5013 is recommended.

Key Features and Benefits of Choosing Cliffdale Animal Hospital

Several key features and benefits emerge from the customer testimonials, making Cliffdale Animal Hospital a potentially excellent choice for local pet owners:

Compassionate and Caring Staff: The recurring theme in the reviews is the genuine care and compassion shown by the entire team, from the front desk to the veterinary professionals. This is a crucial aspect for pet owners seeking a supportive and understanding environment.
Professionalism: The front desk is consistently described as professional, indicating efficient and courteous service. This contributes to a positive overall experience.
Clear Communication: The hospital prioritizes keeping pet owners informed about all aspects of their pet's care, including treatments, procedures, and medications. This transparency builds trust and ensures owners are active participants in their pet's health management.
Affordable Pricing: One reviewer specifically mentions "really good prices on everything," which is a significant factor for many pet owners seeking quality care without excessive costs.
Thorough Explanations: The staff takes the time to explain pet health conditions and needs clearly, ensuring owners have a good understanding of their animal's well-being.
Responsiveness and Availability: The ability to accommodate a same-day urgent appointment demonstrates their commitment to addressing timely healthcare needs.
Unmatched Quality of Care: One reviewer explicitly states, "The level and quality of care is unmatched," highlighting the high standards of veterinary service provided.
Supportive During Difficult Times: The compassionate handling of the euthanasia process showcases their empathy and ability to support owners during emotional and challenging times.

Promotional Information and Call to Action

Based on the overwhelmingly positive feedback and the range of services implied, Cliffdale Animal Hospital stands out as a reliable and caring pet hospital in Fayetteville, NC. While specific promotional offers are not mentioned in the provided information, the consistent praise for their compassionate care, professional service, and reasonable prices serves as a strong endorsement.

For local pet owners in Fayetteville and the surrounding areas, Cliffdale Animal Hospital offers a trusted partner in your pet's health journey. Whether your pet requires routine check-ups, has a medical concern, or needs compassionate end-of-life care, the dedicated team at Cliffdale Animal Hospital is committed to providing the highest quality of service.

We encourage you to experience the exceptional care firsthand. If you are new to the area or seeking a veterinary hospital that prioritizes your pet's well-being and provides clear communication and affordable prices, consider Cliffdale Animal Hospital.

Contact them today to schedule an appointment or to learn more about their services:

Cliffdale Animal Hospital
6416 Brookstone Ln, Fayetteville, NC 28314, USA
Phone: (910) 487-5013
Mobile Phone: +1 910-487-5013

Discover the peace of mind that comes with knowing your pet is in the hands of a caring and professional team at Cliffdale Animal Hospital – your trusted partner in pet health and well-being in Fayetteville.

Cliffdale Animal Hospital Photos

Cliffdale Animal Hospital Location

6416 Brookstone Ln, Fayetteville, NC 28314, USA

Reviews

Mar 12, 2025 · Samantha Mansaw

My husband and I are new to the area and hadn’t found a vet yet. My childhood cat unfortunately grew ill and his health started to decline. I called Cliffdale Thursday and explained his situation. The woman on the phone, I can’t remember her name, was very kind and patient. They were able to get us in that day. Raja, my cat, was evaluated and yes euthanasia was his best option, as he was suffering. The staff gave us all the time we needed, explained everything in detail before doing it, broke down the cost when I asked, and overall showed us compassion. I couldn’t imagine going to a different vet, especially regarding this experience. The level and quality of care is unmatched. Thank you to the staff who was there with us. I appreciate everything. I would definitely recommend Cliffdale Animal Hospital.

Feb 10, 2024 · Hope Geery

I would give Dr. Chavis 5 stars for her friendly attitude and willingness to answer questions. Her staff is also courteous and the facility is clean and modern. I don't only have 4 stars overall because 1. They require a deposit before they will make a reservation and 2. They take your pet away from you for testing and you have to sit there and hear it make sounds of pain while you are not there to comfort it.

Oct 09, 2024 · Danny Cunningham

Dr. Chavis and her team have been amazing in treating my 13 year old Cavalier King Charles Spaniel and incredibly accommodating to our needs! She was able to get my sweet girl the right medications and performed a dental and lumpectomy safely, something I was very worried about due to her older age. I recently moved cities with her and they have been just wonderful by calling in medications that she needed local to me when I hadn’t been able to get her started with a veterinary practice near my new home in time. I highly recommend Dr. Chavis and her friendly staff who knew us by name and treated us so kindly each time we came in! The groomer was also fantastic with Ryleigh. I will truly miss working with Cliffdale Animal Hospital and I highly recommend this practice to anyone who needs to find an incredible veterinarian for their babies. I can’t thank them enough!!

Aug 23, 2024 · Dorothy Dudley

I chose Dr. Chavis because I was looking for a compassionate person I could trust to walk me through the last years of my 15-year-old dog's life. I wanted someone who was understanding and kind. I liked Dr. Chavis a lot and I wish I could continue to go to her practice, but unfortunately, the business side of her practice has consistently communicated a lack of value for patients. Dr. Chavis prescribed my 15-year-old dog two on-going medications she is supposed to stay on for the rest of her life as long as the bloodwork looks good. I paid $400+ for bloodwork, yearly shots, and medication in the past two months. She said all looked good and I could get the medications she needed. I checked out and went home. Then discovered the techs gave me the wrong medication. I needed the liquid form of a medication vs. the pill form. I called them, and they said to come back and they would fix it. I came back, they took back the wrong medication, gave me the correct one, telling me they fixed it in the system. I ran out of the second med, so I came to pick it up a week or so later and was told I owed $80 for the medication I picked up the last time. I was confused because why would they swap it out without charging me for it? The tech said she could have another set of eyes look things over if I'd like. I said yes that would be good. She then rolled her eyes at me and stompped off. I spoke to the office manager and complained about the girl's attitude and eye roll when it was her idea for a second set of eyes in the first place. I questioned why I wasn't told of the price difference in the medications when I came previously and he said it "wasn't their job" to tell me... Okay, so then who's job is it? They are the ones at the front desk dealing with all of the financial information. I had to tell him three times that the girl rolled her eyes at me before he gave me a half-ass apology. So the next few weeks roll around and I just called back to get my dog's prescription refilled. I talked to the vet previously about how I was leaving for a month and would need some extra meds for my trip. She said that would be fine and I should be able to get 60 or 90 days worth. When I called I was told they didn't have enough pills in stock to give me what I needed and they didn't know when the next order would be coming in. I said, okay, well I'll take the 30 day supply then, and I'll skip a few doses to stretch it. The tech said, well, no, because that will wipe us clean of that medication. She then offered to give me a written prescription to take across town to get filled at a different pharmacy. I said okay and asked if she could email it. She said no she couldn't email it and that I had to pick it up. So, I drive the 25 minutes to their office to pick up the hand written prescription and the girl wants to charge me $15 for the handwritten prescription as a "paperwork fee since the dog wasn't seen here." Excuse me? I just spent $400 freaking dollars with you and your vet is the one that prescribed the on-going medication. What do you want bloodwork every single month? I left and called back asking the doctor to call me back and she hasn't done that yet. I don't expect a call. It is very clear to me that this practice has major business/financial issues and that they do not value their clients. They also do not work with Care Credit. Over the past month when my dog was extremely ill, I went to the ER and to vet that did work with Care Credit so that I could charge the $1500 I spent to give me time to submit my paperwork to my pet insurance and get reimbursed. When asked why they don't work with Care Credit, the vet said she didn't think it was good for her patients. That it costs them fees on their side and that the clients could be charged a large percentage if they don't pay their bill. So she clearly doesn't trust her clients to handle their own financial affairs and feels she has to make the choice for them. That's cutting back on her bottom line because we are forced to go other places. She has zero business sense.

Mar 18, 2025 · Rachael Hartman