
Clayton Potter William DVM
Pet HospitalKentuckyMcCracken CountyPaducahOlivet Church Road
3137 Olivet Church Rd, Paducah, KY 42001, USA
3.0
Took a dog in. Said hairline fracture on its leg. 300 dollars for a ace bandage and a piece of plastic. Took dog after a few days second opinion. Dog had a shattered leg. Plus the new vet showed me xrays other did not. I would not use him for nothing
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Overview
- (270) 443-9911
Hours
Pet Hospital
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Welcome to Clayton Potter William DVM
Clayton Potter William DVM is a veterinary care provider situated at 3137 Olivet Church Rd, Paducah, KY 42001, USA. Operating within the Pet Hospital category, this practice offers veterinary services to the local community of Paducah and surrounding areas. For inquiries or appointments, Clayton Potter William DVM can be reached at (270) 443-9911 or via mobile at +1 270-443-9911.
As a veterinary professional, Dr. Clayton Potter's practice aims to provide medical attention and care for companion animals. The scope of services offered by a typical Pet Hospital, and therefore likely by Clayton Potter William DVM, generally encompasses a range of medical, surgical, and preventive care options designed to maintain the health and well-being of pets.
Given that Clayton Potter William DVM operates as a veterinary clinic or a "Pet Hospital," the expected environment would align with standard practices for animal healthcare facilities. Typically, a veterinary office prioritizes cleanliness, organization, and a professional atmosphere. This would generally include a reception or waiting area designed to accommodate both pets and their owners, striving for a calm environment to reduce stress. Examination rooms would be equipped for diagnostics and basic treatments, maintained with strict hygienic protocols. While specific details about the aesthetics or spaciousness of this particular facility are not available, veterinary practices generally aim to create a safe and functional space for medical procedures, recovery areas, and administrative tasks. The emphasis would be on a sterile environment for surgical procedures and medical treatments, as well as comfortable spaces for pets during their visits. Accessibility for pet owners and appropriate accommodations for pets of various sizes are also common considerations in the design of such facilities.
Based on the standard operations of a veterinary practice categorized as a "Pet Hospital," Clayton Potter William DVM would typically offer a core set of services vital for comprehensive pet care. While specific, exhaustive details about every single service are not provided in the given information, common offerings at such clinics include:
- General Wellness and Preventive Care: This fundamental service includes routine physical examinations, age-appropriate vaccinations (e.g., rabies, distemper, parvovirus), deworming, and parasite prevention (fleas, ticks, heartworm). Annual check-ups are crucial for early detection of potential health issues and for maintaining overall pet health through all life stages.
- Diagnostic Services: To accurately diagnose various conditions, veterinary practices utilize a range of diagnostic tools. This often includes in-house laboratory testing for blood work (e.g., complete blood count, chemistry panels), urinalysis, and fecal examinations. Imaging services, particularly X-rays (radiography), are commonly used to evaluate bones, organs, and soft tissues for injuries or diseases.
- Medical Treatment for Illnesses and Injuries: This covers the diagnosis and treatment of a wide array of medical conditions, including infections, gastrointestinal issues, dermatological problems, and chronic diseases. This also extends to managing injuries that are not severe enough to require specialized surgical intervention.
- Surgical Procedures: Common surgical services include routine procedures such as spaying and neutering. Depending on the practice's capabilities, more complex soft tissue surgeries might also be performed. Pre-surgical assessments and post-operative care, including pain management, are integral parts of surgical services.
- Dental Care: Oral health is significant for a pet's overall well-being. Services typically include professional dental cleanings (scaling and polishing, often under anesthesia), extractions of diseased teeth, and advice on home dental care practices.
- Pharmacy Services: An on-site or affiliated pharmacy is common for dispensing necessary medications, including antibiotics, pain relief, anti-inflammatory drugs, and long-term medications for chronic conditions.
- Nutritional Counseling: Guidance on appropriate diets for different life stages, health conditions, or weight management is often provided to optimize a pet's health.
- Microchipping: A crucial service for pet identification, helping to reunite lost pets with their owners.
The primary feature highlighted by the provided customer reviews pertains to the diagnostic and treatment approach, particularly concerning orthopedic issues. The reviews describe a situation where a dog was initially diagnosed with a hairline fracture and treated with an ace bandage and plastic, incurring a cost of $300. However, a second opinion revealed a shattered leg, with the second vet providing X-ray evidence that was not shown by Clayton Potter William DVM. This feedback, repeated twice, significantly shapes the perceived features of this practice, at least from the perspective of these particular clients. It suggests:
- Diagnostic Limitations/Practices: The reviews directly imply a concern regarding the thoroughness or transparency of diagnostic procedures, specifically the lack of showing X-rays to the client, which led to a discrepancy in diagnosis.
- Treatment Approach: The initial treatment described (ace bandage and plastic for a shattered leg) raises questions about the appropriateness of the chosen treatment based on the actual severity of the injury as determined by a second opinion.
- Client Communication: The failure to show X-rays, as noted by the client, suggests a potential area for improvement in client communication and transparency regarding diagnostic findings.
- Cost of Services: The $300 charge for the initial treatment is noted, providing a reference point for the cost of services, though without context, it's difficult to assess its typicality.
It is important to note that these are observations drawn directly from the provided customer feedback, which represents a critical perspective on specific experiences. A comprehensive understanding of the practice's features would ideally involve a broader range of reviews and direct information from the clinic itself.
Without specific promotional details provided, it is impossible to list current offers directly from Clayton Potter William DVM. However, veterinary practices commonly engage in various promotional activities to attract and retain clients. Potential types of promotions that a facility like Clayton Potter William DVM might offer include:
- New Client Discounts: A common incentive for first-time visitors, often a percentage off the initial examination fee.
- Seasonal Health Campaigns: Promotions tied to specific times of the year, such as dental health month discounts, reduced rates for heartworm testing in spring, or vaccination drives.
- Puppy/Kitten Packages: Comprehensive bundles for young pets, often including initial vaccinations, deworming, spay/neuter services, and microchipping at a discounted rate.
- Referral Programs: Incentives for existing clients who refer new clients to the practice.
- Wellness Plans: Subscription-based plans that cover routine preventive care throughout the year, often with additional discounts on other services.
- Community Engagement: Participation in local events, pet adoption drives, or offering educational seminars, which serve as indirect promotional activities.
- Online and Social Media Promotions: Clinics often utilize their websites and social media platforms to announce special offers, share health tips, and engage with the community. Checking any official online presence for Clayton Potter William DVM would be the best way to find current promotional information.
In conclusion, Clayton Potter William DVM serves the Paducah, KY community as a veterinary care provider under the "Pet Hospital" category. While offering a presumed range of standard veterinary services, based on available customer reviews, there have been critical concerns raised regarding diagnostic thoroughness and communication, particularly concerning orthopedic injuries. For pet owners in Paducah seeking veterinary care, it is advisable to contact the clinic directly at (270) 443-9911 to discuss specific needs, inquire about services, and gather more comprehensive information to make an informed decision for their pet's health.
Clayton Potter William DVM Photos

Clayton Potter William DVM Location
3137 Olivet Church Rd, Paducah, KY 42001, USA
Reviews
Took a dog in. Said hairline fracture on its leg. 300 dollars for a ace bandage and a piece of plastic. Took dog after a few days second opinion. Dog had a shattered leg. Plus the new vet showed me xrays other did not. I would not use him for nothing
Dec 07, 2023 · Jason AdreonTook a dog in. Said hairline fracture on its leg. 300 dollars for a ace bandage and a piece of plastic. Took dog after a few days second opinion. Dog had a shattered leg. Plus the new vet showed me xrays other did not. I would not use him for nothing
Dec 07, 2023 · Jason AdreonHe's really rude and acts like he has mental issues, you can call him to price a procedure and he answers his own phone and tries to get smart with you, I would never take my pet to him and I can't believe that the other reviews are real, but from people he put up to giving him good reviews, his clinic shouldn't be open
Feb 08, 2024 · Wendy AllenHe's really rude and acts like he has mental issues, you can call him to price a procedure and he answers his own phone and tries to get smart with you, I would never take my pet to him and I can't believe that the other reviews are real, but from people he put up to giving him good reviews, his clinic shouldn't be open
Feb 08, 2024 · Wendy AllenDr Potter was friendly and knowledgeable. Doesn't try and Nickle and dime you to death. Kudos to him.
May 19, 2024 · Mark CookDr Potter was friendly and knowledgeable. Doesn't try and Nickle and dime you to death. Kudos to him.
May 19, 2024 · Mark CookWe needed no appointment for vaccinations and didn't even have time to sit down before we were escorted to an exam room. They were friendly very fast with treatment.
Oct 15, 2021 · Toni R. Young-HuberWe needed no appointment for vaccinations and didn't even have time to sit down before we were escorted to an exam room. They were friendly very fast with treatment.
Oct 15, 2021 · Toni R. Young-HuberCaring comfortable place to take your furry love ones! I dropped off a dog that was in my care. She was taken care of without any issues.
Oct 21, 2021 · Emmy ZarlengaCaring comfortable place to take your furry love ones! I dropped off a dog that was in my care. She was taken care of without any issues.
Oct 21, 2021 · Emmy ZarlengaPet Hospital

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