Clark Animal Hospital: Anant V Joshi DVM

I tried to book a check up for my pet rabbit who i recently adopted. When I called to book an appointment whoever was on the phone that day tried to tell my that my rabbit was a wild rabbit but I was explaining to her that he isn’t. She hadn’t seen a photo of him or would listen to me explain that he was a fully domesticated rabbit that someone left on the street. She reluctantly booked the appointment and he ended up being completely fine when we went in. I spoke with the doctor over the phone and inquired about neutering him. The doctor said I could book an appt for that and that it would run me roughly $350. I was heading out of the country for sometime so I said I would book it when I got back and settled so I could care for him in the healing time. I called back a couple weeks later and asked to book an appt for his neutering. Then they told me he would need a consultation exam first with blood work and that his neutering would need to be within two weeks of that appt. I asked why no one told me this before because I would have made sure he came within two weeks of the last appointment. The next available appt they had was in March at this point so I booked the consultation. I come today for it and realized that I would be charged yet another fee for the consultation plus more for the blood work ($75+) and $350+ for the castration later this week. this wasn’t explained to me over the phone in the last two conversations I had which means I end up spending way more money. Over $200 for the first appointment over $100 for this check up and then another almost $400 for the procedure. It cost what it costs but whoever works the phones needs to work on better communication because not everyone has money like that and I could’ve avoided a good chunk of the fees if they did the blood work the first check up and had me schedule the procedure two weeks from then.

Dr Heather is so good with my puppy. I always find the doctors and the staff are really friendly and helpful.

I've been taking my dogs here for 10 years. G alittle pricey & great staff.

Excellent service