CityPaws Animal Hospital

I am adding to this review after I saw a wonderful vet at Small Doors. They prescribed gabapentim just like city paws but city paws never told me nor put a sticker on the bottle that it needed to be refrigerated. Small doors was shocked and so was I. Please do not go to City Paws. They have really gone down hill and don’t care and that can be deadly!! I changed my review. I’m now giving you guys one star. Since June 15, I have been trying to get the vet and your office to change his prescription to a solution formula to inject in his ear. I have called you guys. I have emailed you all. I have talked to your staff and no one is doing anything. CVS pharmacist even called the refill in and no one responded. it’s not acceptable. It is June 27. Not acceptable to take two weeks to fix something. my Jackaroe has had this medicine before it’s in his chart in your computer and the fact that it was written incorrectly and it’s taking this long and I still have not heard anything from you guys. So I don’t recommend this place. Guess I gotta find a new vet. Thanks for making my furkid suffer!! Oh and I spent $650 with them and this is what we get! Sad!!!!

Can I just say, this is a great team. I moved here last year from California and I was looking for a new vet and I heard great things and was not disappointed! I have 3 cats and I lugged all three of them there for my appointment. It was just a few minutes past my scheduled time that they brought me back, which I understand completely things happen. The Dr. was really attentive and listened to me and the techs were amazing and the front desk was super nice. Very much enjoyed my time here at City Paws Uptown. 😊

I love the vet and technicians here! They are wonderful with Lily and helped me figure out the best way to give her medication. When Lily’s littermate recently passed away, they were incredibly helpful, kind, and patient throughout the entire process. Thank you so much!

I’ve brought my cat here for years. The vets are great, but the admin is increasingly inept. Nice people at the front desk but somehow everything goes wrong. Incompetent billings is one thing, but when testing is done wrong and/or results are not communicated to specialists, that endangers our pets. I don’t trust them anymore. I would NOT recommend this vet.

CityPaws Uptown is actually my pups favorite place to go. She used to be so afraid of going to the vet but now, she runs up to the door and starts pawing at it for me to open it for her! The front desk staff is always so welcoming us and gives my baby a treat every time. I've never met doctors and assistants so involved in my pups lives. They are so compassionate and thoughtful with fur-babies, my pup gets excited just to pick up her monthly flea, tick, and heartworm prevention!