Cats & Critters Veterinary Hospital ico

Cats & Critters Veterinary Hospital

Pet HospitalNew YorkMonroe CountyRochesterPark AvenueSomerton Street

32 Somerton St, Rochester, NY 14607, USA

4.0

My bunnys first appointment was today. The staff is so beautiful on the inside and out. They gave my Sunny so much care and even some snuggles. I was so worried before coming in. Now i'm at so much peace. My babygirl did so good with the amazing staff. Blessings to this amazing establishment.

Desirae
  • Overview
  • (585) 442-4373
  • thrivepetcare.com

Hours

Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed

Welcome to Cats & Critters Veterinary Hospital

Welcome to Cats & Critters Veterinary Hospital, a specialized pet hospital located at 32 Somerton St, Rochester, NY 14607, USA. Serving the Rochester community and surrounding areas, Cats & Critters Veterinary Hospital has built a strong reputation for providing exceptional and attentive veterinary care, particularly for cats and other small animals such as rabbits. As a dedicated pet hospital, we understand that these unique companions require specialized knowledge and a gentle touch, and our team is committed to offering a welcoming, stress-free, and high-quality healthcare experience for both you and your beloved critters. Our focus extends beyond just medical treatment to encompass compassionate handling, clear communication, and a genuine love for the animals we serve.

As a leading pet hospital catering to cats and small critters in the Rochester region, Cats & Critters Veterinary Hospital offers a comprehensive range of services tailored to the specific needs of these animals. Our team of experienced veterinarians and dedicated support staff are passionate about the health and well-being of your furry family members, no matter their size or species. We believe in a proactive approach to healthcare, emphasizing preventative care, early detection, and personalized treatment plans. The heartfelt testimonials from our clients highlight our commitment to providing not only excellent medical care but also a supportive and understanding environment for both pets and their owners.

The environment at Cats & Critters Veterinary Hospital is consistently described as welcoming and caring. One reviewer mentioned the staff being "so beautiful on the inside and out" and providing "so much care and even some snuggles" to their rabbit, Sunny. This suggests a warm and gentle atmosphere where animals are treated with kindness and affection. Another client with multiple cats praised the team from the "Front end of the house to the Vet techs and Dr's" for their excellent care. This indicates a well-managed and compassionate environment throughout the entire facility. The emphasis on making a worried pet owner feel "at so much peace" further underscores the clinic's commitment to creating a calming and reassuring space for both pets and their human companions.

Based on the overwhelmingly positive testimonials, Cats & Critters Veterinary Hospital offers a range of essential and specialized services for cats and small critters. While a comprehensive list can be obtained by contacting the hospital directly, the reviews highlight several key aspects of their care:

  • Specialized Care for Cats and Small Critters: The name itself suggests a focus on these types of animals, indicating that the veterinarians and staff have specific expertise and experience in addressing their unique medical needs. This specialization can be particularly important for animals with physiological differences compared to larger pets like dogs.
  • Routine and Preventative Care: As with any reputable pet hospital, Cats & Critters likely offers routine wellness exams, species-specific vaccinations, parasite prevention (tailored for cats and small critters), and nutritional counseling to help maintain optimal health and prevent potential health issues.
  • Spay and Neuter Services: The positive experience of a rabbit owner's first appointment suggests that they offer routine surgical procedures like spaying and neutering for these animals, emphasizing the importance of responsible pet ownership.
  • Diagnosis and Treatment of Illnesses: The ability to provide care that brought a worried owner "so much peace" implies competence in diagnosing and treating various medical conditions affecting cats and small critters. Their willingness to see a pet "ASAP" for a post-operative concern further supports this.
  • Excellent Communication: A client with five cats specifically praised their "communication down to the littlest detail," indicating a proactive and thorough approach to keeping pet owners informed about their animal's care. This is a crucial aspect of building trust and ensuring a positive experience.
  • Prompt Appointments and Flexibility: In a time when getting timely veterinary appointments can be challenging, Cats & Critters is commended for going "out of their way to see your fur baby ASAP" and even working with other vets in their network if necessary. This demonstrates a commitment to addressing urgent needs and prioritizing the well-being of their patients.
  • Compassionate and Attentive Staff: Multiple reviewers highlight the kindness, care, and even "snuggles" provided by the staff, indicating a genuine love for animals and a commitment to making them feel comfortable and safe during their visit.

Several key features distinguish Cats & Critters Veterinary Hospital as an exceptional choice for owners of cats and small critters. Their specialized focus ensures that your unique pets receive care tailored to their specific needs. The consistently praised compassionate and attentive staff create a welcoming and stress-free environment. Their commitment to excellent communication keeps pet owners informed and involved in their animal's care. The ability to secure prompt appointments, even when other clinics have long wait times, demonstrates their dedication to addressing the urgent needs of their patients. Finally, the overall sense of peace and trust conveyed by the reviewers highlights the positive and reliable experience offered by Dr. Hach and the entire team.

Currently, the provided text does not contain any specific promotional information for Cats & Critters Veterinary Hospital. However, their commitment to seeing pets "ASAP" and working within their network to ensure timely care could be considered a valuable service that prioritizes accessibility. To inquire about any standard promotions, such as new client specials, multi-pet discounts, or seasonal offers, it is recommended to contact Cats & Critters Veterinary Hospital directly at (585) 442-4373 or +1 585-442-4373. Their friendly and helpful staff will be happy to provide you with the most up-to-date information on their services and any potential cost-saving options.

In conclusion, Cats & Critters Veterinary Hospital in Rochester, NY, stands out as a dedicated and highly recommended pet hospital specializing in the care of cats and small critters. The overwhelmingly positive testimonials consistently praise their compassionate staff, excellent communication, and commitment to providing prompt and attentive care. If you are a pet owner in the Rochester area with a cat or a small critter and are seeking a veterinary hospital with specialized expertise, a caring environment, and a focus on your pet's well-being, Cats & Critters Veterinary Hospital is an exceptional choice. We encourage you to contact them directly to learn more about their comprehensive services and experience the exceptional care that has made them a trusted partner for so many pet owners in the community.

Cats & Critters Veterinary Hospital Photos

Cats & Critters Veterinary Hospital 1Cats & Critters Veterinary Hospital 2Cats & Critters Veterinary Hospital 3Cats & Critters Veterinary Hospital 4Cats & Critters Veterinary Hospital 5Cats & Critters Veterinary Hospital 6Cats & Critters Veterinary Hospital 7Cats & Critters Veterinary Hospital 8Cats & Critters Veterinary Hospital 9Cats & Critters Veterinary Hospital 10

Cats & Critters Veterinary Hospital Location

32 Somerton St, Rochester, NY 14607, USA

Reviews

My bunnys first appointment was today. The staff is so beautiful on the inside and out. They gave my Sunny so much care and even some snuggles. I was so worried before coming in. Now i'm at so much peace. My babygirl did so good with the amazing staff. Blessings to this amazing establishment.

Mar 23, 2025 · Desirae

Cats and Critters take VERY good care of my 5 kitties from the Front end of the house to the Vet techs and Dr's. They're always on top of communication down to the littlest detail. These days it's hard to get a vet appt at any vet facility that isn't scheduled far out but they go out of their way to see your fur baby ASAP and will work with other vets in their network to make sure you can be seen as fast as possible if necessary. I appreciate Cats and Critters/Dr. Hach and all the staff

Apr 28, 2025 · L Bollmann

Dr Hach and her team were quick to respond to our concerns. We were provided an appointment to come in the same morning. Dr Hach's handling of our bunny was thorough, with a calm and gentle manner. She answered all of our questions and provided a course of action for his wellness. Thank you, Dennis, Anne, and Loki

Feb 17, 2025 · Dennis Saeva

I've brought my cats to Cats & Critters for almost 13 years and have always had a fantastic experience! More recently, my cat needed an unexpected surgery. They were thoughtful, informative, and supportive from start to finish. Couldn't be more impressed with Dr. Hach! I'm grateful to have such a reliable, reasonable, and trustworthy place to bring my pets for regular check-ups as well as those more (emotional) emergency situations. Highly recommend!!

Aug 03, 2024 · Kacie Ferrando

Warm, friendly, very knowledgeable. It is obvious that everyone working there truly loves cats!

May 18, 2025 · Alice Harnischfeger

Pet Hospital