
Castleton Way Veterinary Hospital
Pet HospitalOhioDelaware CountyDelawareCastleton Way
1857 Castleton Way, Delaware, OH 43015, USA
4.0
Took my dog to Dr. Chris for the first time. I was so impressed with his knowledge and the time he took explaining my dogs condition, what may have caused it and how to take care of her. He even went the extra mile in cutting her pills in half for me. I got the feeling of being back at the vets when I was young. Good memories. Great vet and great service and the charges were very reasonable. Will I go back? You bet and best of all my dog loved him. Jody the receptionist is the best. Thanks for the great service!
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- (740) 369-7602
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Welcome to Castleton Way Veterinary Hospital
Welcome to Castleton Way Veterinary Hospital, your local Pet Hospital located at 1857 Castleton Way, Delaware, OH 43015, USA. At Castleton Way Veterinary Hospital, we are dedicated to providing comprehensive and compassionate veterinary care for your beloved pets. The positive feedback from our clients highlights the expertise of our veterinarians, the caring nature of our staff, and our commitment to providing thorough and thoughtful service.
Based on the glowing reviews, the environment at Castleton Way Veterinary Hospital appears to be welcoming and professional. One reviewer who saw Dr. Chris for the first time was "so impressed" with his knowledge and the time he took to explain their dog's condition and care. This suggests a clinic where patient education and clear communication are valued. The reviewer also mentioned a feeling of nostalgia for the kind of vet care they experienced when they were younger, implying a personal and attentive atmosphere. The praise for Jody, the receptionist, as "the best" further indicates a friendly and efficient front office, contributing to a positive overall experience.
Another long-term client who has entrusted the care of their cats and dogs to Dr. Franks for many years speaks highly of his approach. They appreciate that Dr. Franks always provides options but tends to recommend a more conservative treatment approach when appropriate. This was particularly highlighted in a situation where an emergency vet suggested immediate surgery, but Dr. Franks' recommendation led to the dog recovering quicker without the need for immediate surgical intervention, ultimately saving the owner a significant amount of money. This suggests a thoughtful and potentially cost-conscious approach to veterinary medicine at Castleton Way Veterinary Hospital.
The staff at Castleton Way Veterinary Hospital are consistently described as "polite and caring" and as individuals who "always listen." This emphasis on the staff's demeanor and attentiveness indicates a supportive and empathetic environment where pet owners feel heard and valued. The positive experiences shared suggest a Pet Hospital where both the medical expertise and the client experience are held in high regard.
The services offered at Castleton Way Veterinary Hospital can be inferred from the reviews. The detailed explanation provided by Dr. Chris to a pet owner about their dog's condition and care suggests comprehensive diagnostic and consultation services. The mention of Dr. Franks providing treatment options and recommending a conservative approach implies a range of medical services. The successful recovery of a dog under Dr. Franks' care without immediate surgery indicates expertise in medical management as an alternative to surgical intervention when appropriate. Furthermore, the long-term relationship of a client with Dr. Franks for the care of both cats and dogs suggests a broad range of services catering to different types of pets.
While the specific list of services isn't provided, it is reasonable to expect that a well-regarded Pet Hospital like Castleton Way Veterinary Hospital would offer a comprehensive array of veterinary care, including routine wellness exams, vaccinations, dental care, surgical procedures, diagnostic services (such as laboratory work and imaging), and treatment for various medical conditions. The positive outcomes and the trust expressed by long-term clients suggest a high standard of care across these potential service areas.
Features of Castleton Way Veterinary Hospital that stand out from the reviews include the knowledgeable and communicative veterinarians, Dr. Chris and Dr. Franks, the tendency towards a conservative treatment approach by Dr. Franks, the polite and caring nature of the staff, particularly Jody the receptionist, and the overall feeling of personalized and attentive care. The emphasis on explaining conditions and treatment options, as well as the willingness to go the extra mile (like cutting pills), highlights a commitment to client education and convenience.
No information regarding any promotional offers or specific goods sold at Castleton Way Veterinary Hospital is available in the provided text. Many veterinary hospitals do offer products such as prescription diets and parasite preventatives, and they may occasionally have promotions on certain services. To inquire about any current promotions or the availability of pet-related products, it would be best to contact the hospital directly.
In summary, Castleton Way Veterinary Hospital in Delaware, OH, is a Pet Hospital that is highly praised for its knowledgeable veterinarians (Dr. Chris and Dr. Franks), compassionate staff (including Jody the receptionist), and commitment to providing thorough and thoughtful care. Dr. Franks' tendency to recommend conservative treatment options when suitable has been particularly appreciated by clients. The positive experiences shared by pet owners indicate a trusted and reliable veterinary practice. If you are looking for a Pet Hospital in Delaware, OH, that values clear communication, provides excellent medical care, and treats your pets with kindness, Castleton Way Veterinary Hospital appears to be an outstanding choice.
For more information about our services or to schedule an appointment, please call us at (740) 369-7602.
Castleton Way Veterinary Hospital Photos


Castleton Way Veterinary Hospital Location
1857 Castleton Way, Delaware, OH 43015, USA
Reviews
Took my dog to Dr. Chris for the first time. I was so impressed with his knowledge and the time he took explaining my dogs condition, what may have caused it and how to take care of her. He even went the extra mile in cutting her pills in half for me. I got the feeling of being back at the vets when I was young. Good memories. Great vet and great service and the charges were very reasonable. Will I go back? You bet and best of all my dog loved him. Jody the receptionist is the best. Thanks for the great service!
Apr 19, 2024 · Kathy JewellDr. Franks is outstanding. We have gone to Castleton Way for many years with cats and dogs. He always provides options but recommends a more conservative approach. The emergency vet wanted to do immediate surgery, but we are so glad we consulted Dr. Franks. We didn't do immediate surgery based on his recommendation, and our dog recovered much quicker and saved us a ton of money. The staff are polite and caring and always listen.
Jul 08, 2024 · Bryan OstapuckJody in the office is so sweet and caring. She treated my fur baby like her own. The doctor has a great rapport with his patients and their guardians. He even followed up to see how our dog was doing. Very fair pricing, I’m so glad I found this office, they have become a family favorite quickly.
Nov 27, 2019 · Connie MeyersburgI have been taking my fur babies here for close to 30 years. I moved out of Delaware county so I started going to a vet in my area. I went back to Dr. Franks office when 4 visits and well over $400 later there was still a problem. The first visit back and the proper medicine, Daisy was feeling much better in no time. It's worth the drive to us to make sure she gets the proper care. She loves Dr. Frank and sits still for her check up and even her ear drops, which becomes a wrestling match when I do it. This vet is awesome!!! They're caring, compassionate and truely love animals. Our forever vet!
Aug 04, 2020 · Kim EwingHave brought my cats here for years.Dr. Frank is very caring towards mu cats. Jody has always been pleasant on the phone and in person.
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