Cassandra Leicht, DVM
Pet HospitalMichiganSt. Clair CountyMarysvilleGratiot Boulevard
1273 Gratiot Blvd Ste 1, Marysville, MI 48040, USA
4.0
I've recently had the worst experience with Marysville Veterinary Clinic. My kitty homer who was 4 years old had an inner ear infection that went to his brain. I took him in last week and the vet gave me medicine to give him and sent me home. He got worst as the day progressed and ended up not breathing and having a seizure. I took him back and they had to put him on a breathing machine. I was told to go home and they would call in a few hours to give me an update. At 4pm that day they called and said he was doing much better and I should come right at 5 pm to pick him up and take him to the hospital for over night observation and I was to pick him up in the morning and bring him back to the vet. When I got there and they brought him out he was worst looking than when I got him there not breathing. The vet tech told me he took a turn for the worst 30 min prior to me getting there. I asked numerous times to her and the vet what should I do. I was told I either needed to euthanize him or take him to the hospital. There was no way Homer was going to make it a 40 min car ride to the hospital they reccomend. The vet was in a huge hurry to leave as they close at 5pm. At this point, she became very irritated with me for holding her up and basically told me she needed to leave and wasn't going to stand around while I made my decision. She left....and the vet tech and receptionist took care of me from there. They finally suggested putting him down as he was suffering and wouldn't make the car ride. The day was horrible as I lost my kitty but this vet made the experience so much worst for me. Im sorry for keeping you over but as a DR that is part of your job. Ive stayed ten minutes over many times for my customers. Then today I get a letter saying you owe us money for bringing him back the second time that day....There was no im sorry about your loss, please contact us. Just pay your bill now. I had already paid them $210 the first time that day for the original visit when they said he was fine and gave him medicine. I guess my point is, a little compassion and caring goes a long way ecspecially when it comes to the illness/death of someone a person loves. It's your job and part of why we pay you. Get out of this line of business if you need a 9-5 job and don't care about your customers. I'm sorry to say this as I have went to this vet for over 6 years but I will be switching and suggested other customers to take a long hard look at this facility. Dr. Leicht was the vet specifically...
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Overview
- (810) 388-8800
- marysvilleveterinaryclinic.com
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Pet Hospital
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Cassandra Leicht, DVM Introduce
Introducing Cassandra Leicht, DVM, practicing at Marysville Veterinary Clinic, located at 1273 Gratiot Blvd Ste 1, Marysville, MI 48040, USA. As a pet hospital within the broader category of veterinary care, Marysville Veterinary Clinic, where Dr. Leicht is a primary veterinarian, offers services and potentially related goods for the health and well-being of local pets. You can reach them at (810) 388-8800 or their mobile number +1 810-388-8800 to inquire about their services or to schedule an appointment.
Based on the limited reviews available, the environment and services at Marysville Veterinary Clinic, under the care of Dr. Cassandra Leicht, present a mixed picture. One customer explicitly details a deeply negative experience involving their four-year-old cat with an inner ear infection that progressed to a critical state. This account describes a series of events that led to the cat requiring a breathing machine, a perceived lack of urgency and compassion from Dr. Leicht during a critical decision-making period, and subsequent billing for the emergency revisit without an expression of condolence. This review paints a concerning picture of the clinic's handling of a severe medical emergency and its client communication during a distressing time.
Conversely, another customer offers a brief but positive perspective on Dr. Leicht's general demeanor, stating that she is "gentle with my dogs and they're not afraid to go see her" and describes her as "honestly a caring vet." This suggests that in routine or less critical situations, Dr. Leicht may exhibit a caring and gentle approach with animal patients. However, the stark contrast between these two experiences highlights the potential for significant variability in the quality of care and client interaction, particularly during emergencies.
Given the limited information, it is challenging to provide a comprehensive overview of all services offered at Marysville Veterinary Clinic. However, based on the negative review, it can be inferred that the clinic provides initial consultations, medication prescriptions, emergency care (though the handling of this particular emergency is heavily criticized), and potentially overnight observation (although the communication and execution of this are also questioned in the review). The mention of billing for the second visit on the same day suggests standard billing practices are in place, even in situations with negative outcomes and perceived shortcomings in care.
The features of Marysville Veterinary Clinic, as perceived through the lens of these two reviews, are contrasting. One potential feature, based on the positive comment, is Dr. Leicht's gentle approach with some animals, which could be a benefit for pet owners whose animals are anxious during vet visits. However, a significant concern raised by the negative review is the perceived lack of compassion, urgency, and clear communication during a critical medical emergency, as well as the handling of client interaction and billing following the pet's death. This raises serious questions about the clinic's protocols and the level of support provided to pet owners during highly emotional and stressful situations.
Currently, there is no information available regarding any promotional offers at Marysville Veterinary Clinic. Therefore, it is not possible to include any details about discounts or special services aimed at attracting new clients or providing added value to existing ones.
In conclusion, the available information regarding Cassandra Leicht, DVM at Marysville Veterinary Clinic presents a complex and concerning picture. While one customer found Dr. Leicht to be gentle and caring in general interactions with their dogs, another experienced a deeply negative and distressing situation during a medical emergency involving their cat. This negative review raises significant concerns about the clinic's handling of critical cases, communication with distraught pet owners, and overall compassion in emotionally charged circumstances. The stark contrast between these two experiences underscores the importance for local users to consider these differing perspectives when evaluating Marysville Veterinary Clinic for their pet care needs. The lack of information regarding other services, the environment beyond the staff's demeanor, and any promotional offers further limits the ability to provide a fully comprehensive introduction. However, the critical account of emergency care warrants serious consideration for pet owners, especially those seeking a veterinary hospital that can provide reliable and compassionate support during the most challenging times.
Cassandra Leicht, DVM Location
Cassandra Leicht, DVM
1273 Gratiot Blvd Ste 1, Marysville, MI 48040, USA
Get directionsReviews
I've recently had the worst experience with Marysville Veterinary Clinic. My kitty homer who was 4 years old had an inner ear infection that went to his brain. I took him in last week and the vet gave me medicine to give him and sent me home. He got worst as the day progressed and ended up not breathing and having a seizure. I took him back and they had to put him on a breathing machine. I was told to go home and they would call in a few hours to give me an update. At 4pm that day they called and said he was doing much better and I should come right at 5 pm to pick him up and take him to the hospital for over night observation and I was to pick him up in the morning and bring him back to the vet. When I got there and they brought him out he was worst looking than when I got him there not breathing. The vet tech told me he took a turn for the worst 30 min prior to me getting there. I asked numerous times to her and the vet what should I do. I was told I either needed to euthanize him or take him to the hospital. There was no way Homer was going to make it a 40 min car ride to the hospital they reccomend. The vet was in a huge hurry to leave as they close at 5pm. At this point, she became very irritated with me for holding her up and basically told me she needed to leave and wasn't going to stand around while I made my decision. She left....and the vet tech and receptionist took care of me from there. They finally suggested putting him down as he was suffering and wouldn't make the car ride. The day was horrible as I lost my kitty but this vet made the experience so much worst for me. Im sorry for keeping you over but as a DR that is part of your job. Ive stayed ten minutes over many times for my customers. Then today I get a letter saying you owe us money for bringing him back the second time that day....There was no im sorry about your loss, please contact us. Just pay your bill now. I had already paid them $210 the first time that day for the original visit when they said he was fine and gave him medicine. I guess my point is, a little compassion and caring goes a long way ecspecially when it comes to the illness/death of someone a person loves. It's your job and part of why we pay you. Get out of this line of business if you need a 9-5 job and don't care about your customers. I'm sorry to say this as I have went to this vet for over 6 years but I will be switching and suggested other customers to take a long hard look at this facility. Dr. Leicht was the vet specifically...
Nov 05, 2019 · Crystal KDr Leicht is gentle with my dogs and they're not afraid to go see her. She's honestly a caring vet.
Feb 12, 2018 · Becky DornfeldThey are very concerned about your pet, and treat them with care.
Oct 27, 2017 · Patricia PowersGreat vet and staff. Very experienced.
Jan 05, 2019 · Steve HoffaPet Hospital

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