Carolina Crossing Veterinary Clinic

Went here for years with my dog when I moved to NC because they at the time accepted the spay certificate I had. My dog didn't have health issues until this last spring when they told me she had a heart murmur. When I asked for more info, they said "don't worry about it" 😐 We have another pup we rescued who ended up having terrible anxiety and destroyed many things and broke his teeth off one day during a thunderstorm while we were away. Asked the vets for any kind of anti-anxiety or trazadone to give during storms. They refused. They told us to spend $1k+ on an indestructible crate. After this it was whatever, but on the minimal occasions when we need to board our dogs, we would need updated records. Unfortunately they didn't or could not return our phone calls or emails in regards to those records. After being a customer for 5+ years, their care had completely fallen off the radar. It feels like they started to ignore their clients. We reached out multiple times for different things, met with silence. The kicker is once we notified them we need records to use a different clinic, they emailed the files over right away. Seems curious that they were readily responsive to that, yet trying to ask about my dogs health was met with no response. Also once we went to our new vet, they confirmed my female in fact has no heart murmur or irregularities. None at all. Clean bill of health. My male was brought in and was finally provided anti anxiety meds and proper care now for his hip and inflammation in his heart from previous heartworm trauma. TLDR: they're terrible. Not attentive or responsive, and incorrectly telling me my dog had a heart issue and finding out they were wrong, and being told to basically not ask questions when I wanted to inquire. Literally the worst. I don't know what happened after covid, but this place shit the bed HARD. Do yourself a favor and DO NOT bother going here. Signed, A dog owner whose dog would still have his teeth and way less anxiety overall, and a dog that luckily I saved from an improper diagnosis. **To respond to the reply:** I actually called multiple times on separate occasions and left voicemails that must have gone unheard, then. Along with multiple unanswered emails for direct records requests. This reply is in poor character for a business. Also, downgraded the review from 2 stars to 1 for this terrible, malicious response.

Great Vet! First vet who could trim my sensitive bulldog, Thor's toenails!! The office staff are friendly, super sweet, helpful, getting me in as soon as they can. I moved nearby and am so glad to find them. Sue at the front desk is great.

Dr Flood and her whole team are so caring and take such wonderful care of my two elderly dogs! I was afraid I was going to have to put my 15 year old weimaraner down as his arthritis had gotten so bad, but thank goodness Dr Flood has him on a regime that is keeping him comfortable and active!! Nice to have a group that cares so much about my dogs!!

I took my cat here for a physical and nail trim. I spoke with the receptionist to not forget the nail trim and saw her mark it off on the paperwork. This was not completed and they said because it was not on the paperwork. Heard the worst meows in the back from my cat. When I got home my cat had urinated all over his crate and himself (he's never done this in his 9 years of life). They kept saying he was just stressed. Now my cat has fleas from this place and they are in my house. I have never had this bad of an experience with any other vet. Will not go back. Also, I never said I would bring my cat back in 2 weeks for a nail trim. That makes no sense when he desperately needed it at that time. I was very pleasant for the visit and smiled as well as thanked everyone for their part in my cats visit. This owners response is far from the truth of what actually happened. My cat has never had fleas in the 9 years I've had him and a few days after this visit we noticed he had them.

One of the worst vets I’ve ever been to. Dr. Myers saw my precious pup and didn’t do not ONE damn thing. My pup suffered from hip dysplasia and dr. Myers didn’t give him any medication that can help with his condition. No scans, NOTHING. If she had done the proper scans, she would’ve found out that my pup had bone cancer. My pup could’ve gotten proper medication to help him with the pain, but no. She decided to not do her job properly and this ended up in him passing away due to lack of care and not doing her job properly. If you want your dog to get proper care and NOT die, go somewhere else. Btw, the profile picture is a picture of Jang Wonyoung from the group IVE. And she’s NOT Chinese, she’s Korean. What a racist vet !