
Carlyle Animal Hospital
Pet HospitalIllinoisClinton CountyCarlyleRidge Street
1211 Ridge St, Carlyle, IL 62231, USA
4.0
Brought my dog in on a minor emergency call. The staff worked with me to get him checked out and safe. Dr Gray was informative and helpful. Tech staff was friendly and helpful as well
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Overview
- (618) 594-4515
- www.facebook.com
Hours
Pet Hospital
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Welcome to Carlyle Animal Hospital
Welcome to the introduction of Carlyle Animal Hospital, a local pet hospital situated at 1211 Ridge St, Carlyle, IL 62231, USA. As a dedicated pet hospital, Carlyle Animal Hospital aims to provide a range of veterinary services and potentially offer related goods to cater to the health and well-being of your beloved animal companions in the Carlyle, Illinois area. You can reach them at their phone number: (618) 594-4515 or their mobile phone: +1 618-594-4515.
Understanding the needs of pet owners requires insight into the quality of care, the environment of the clinic, the services offered, and the overall experience. While direct information about the hospital's environment and a comprehensive list of their services and features are not explicitly provided in the given data, we can infer some aspects based on the available customer reviews and the general nature of a pet hospital.
Pet hospitals typically offer a clean and comfortable environment to ensure the well-being of their animal patients. This includes examination rooms for consultations, treatment areas for various medical procedures, and potentially surgical suites for more complex interventions. Depending on the size and scope of Carlyle Animal Hospital, they might also have separate areas for different types of animals to minimize stress and ensure appropriate care. A welcoming reception area and friendly staff contribute to a positive experience for both pets and their owners.
Based on the positive review provided, Carlyle Animal Hospital appears to offer services related to minor emergencies. The review highlights the staff's responsiveness in accommodating a pet in need and ensuring it was checked out and made safe. The mention of Dr. Gray suggests the presence of qualified veterinary professionals who are informative and helpful in addressing pet health concerns. Furthermore, the positive feedback regarding the tech staff indicates a supportive and friendly team involved in the care process.
However, it is crucial to acknowledge the presence of a significantly negative review. This review raises serious concerns about the competency of the veterinary care provided at Carlyle Animal Hospital. The customer recounts two tragic incidents involving their dogs, alleging negligence in both cases. The first incident describes a failure to listen to the dog's heart before sedation, purportedly leading to its death. The second incident involves a missed heart murmur in their daughter's dog, despite it being previously diagnosed by another veterinarian, which allegedly resulted in incorrect sedation and the dog's death. These are grave accusations that potential users should consider carefully.
It is important to approach customer reviews with a balanced perspective. While one positive review suggests helpful and responsive care in at least one instance, the detailed negative review raises significant red flags regarding patient safety and veterinary competence. Potential clients should weigh these contrasting experiences when considering Carlyle Animal Hospital for their pet's care.
Given the limited information available, it is difficult to provide a comprehensive overview of all the services and features offered by Carlyle Animal Hospital. Typically, a pet hospital would offer a range of services, which may include:
- Routine check-ups and vaccinations to maintain your pet's health and prevent diseases.
- Diagnostic services, such as blood tests, X-rays, and ultrasounds, to identify health issues.
- Dental care, including teeth cleaning and extractions, to ensure good oral hygiene.
- Surgical procedures for various medical conditions and injuries.
- Emergency care for critical situations requiring immediate attention.
- Management of chronic illnesses and ongoing medical conditions.
- Nutritional counseling to help you choose the best diet for your pet.
- Behavioral consultations to address specific pet behavior issues.
- Microchipping services for permanent pet identification.
- Potentially, the sale of pet-related goods such as medications, food, and other supplies.
The specific services offered at Carlyle Animal Hospital and the availability of any goods for sale would need to be confirmed directly with the clinic. Their website, if they have one, or a direct phone call can provide more detailed information.
Regarding promotional information, none was provided in the given data. Pet hospitals often offer introductory discounts for new clients, seasonal promotions for specific services (like dental cleaning month), or wellness plans that bundle essential services at a reduced cost. To learn about any current promotions at Carlyle Animal Hospital, it is best to contact them directly.
In conclusion, Carlyle Animal Hospital is a pet hospital located in Carlyle, Illinois, that appears to have provided helpful care in at least one reported instance. However, a serious negative review raises significant concerns about the competency and safety of their services. Potential users are strongly advised to consider all available information, including seeking further information and potentially consulting with other local pet owners or veterinary professionals, before making a decision about their pet's care at Carlyle Animal Hospital. It is crucial to prioritize your pet's safety and well-being when choosing a veterinary provider.
Carlyle Animal Hospital Photos









Carlyle Animal Hospital Location
1211 Ridge St, Carlyle, IL 62231, USA
Reviews
Brought my dog in on a minor emergency call. The staff worked with me to get him checked out and safe. Dr Gray was informative and helpful. Tech staff was friendly and helpful as well
Jan 13, 2025 · CJI would not recommend this vet clinic and they are not competent vets. They forgot to listen to my dogs heart before sedating it and killed it. Sadly just a year later they listened to my daughters dogs heart but missed a heart mur mur which Dr Alan Probst in Hillsboro had discussed on many visits and heard loudly. Dr Prosbt said these doctors could not be competent to miss the dogs heart mur mur resulting in giving it the wrong kind of sedation and killing it. Please don’t let them have a chance to kill your dog too!
Mar 31, 2025 · Lana SchaeferThank you to Michelle and her amazing staff and docs for caring for my dogs. After reading some conflicting info about the best time to spay my dachshund, Michelle spent time helping me sort through the pros and cons of waiting past 1 year. I’m so grateful for her attention to current practice and best advice for our breeds!
Nov 14, 2023 · Carrie TothOnce or twice a year we recieve great quality veterinary care. Pleasant and caring staff always make the visits easy.
Apr 14, 2025 · J WindyFirst time I went there was great we were in and out, great attitudes, awesome people. Yesterday I went in thinking the same thing.. nope! Appointment started 10:40 no one came in until around 11:00 all they said, “we haven’t forgotten about you, we will be in shortly!” TWENTY MORE MINUTES WENT BY AND STILL NO ONE. That’s when I decided to get up and leave and as soon as I open the door I this lady comes over and started repeatedly apologizing and asking if I want to reschedule. Like are you serious right now? Who in their right mind would think that someone after waiting forty minutes since their appointment started would want to reschedule?! Who knows how much longer I would have had to wait if I didn’t get up and leave. And yes I kept my cool and just walked out or else I would have said some unkind words. This was completely unprofessional of you guys there was so many ways you could have made our appointment better I drove 33 minutes to have great Vets not crappy ones. Do better because I’m sure this isn’t the first time someone went through this. We are paying a lot of money to get our pets checked out by you guys. Put yourselves in our shoes.
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