C.C. Veterinary Hospital

Nessie went for her very first vet appointment today and everything went amazing! I love they did a cute little “First Appointment” photo , I love to document growth of people and now little Nessie so it’s great to add to my collection. Dr. Maddox and staff were all very sweet and gentle with her, and she wasn’t scared during anything that happened today. Everyone answered all of my questions and helped me with everything I was unsure about. Can’t wait to come back and see you guys soon, Nessie is excited for more treats ;)

This place cremated my cat who unexpectedly passed away and I ran them to their clinic hoping they could help. They were very kind and caring during the process. I had received, well my child did, a kitten after my cats passing. I brought the kitten here for a well check, rescheduled an appt for shots and then something happened to where I couldn't keep the kitten anymore. I called and canceled the appointment, and the woman I spoke to was very kind.. apologizing that I couldn't keep my cat and had to suddenly give him back. So you can imagine when my puppy needed vet services, I called here. When I called they had my previous cat and the puppy I was calling about, which at the time I didn't understand. I had called previously to get pricing and what would be done at a first very appointment but don't remember scheduling an appt. I was put on a brief hold, the gal came back and said they could schedule the appointment but would need the exam fee before the appointment. I was confused and asked why, and she explained I had 3 missed appointments. I didn't understand, because I had 1 animal seen there and like stated above, I had to cancel one because he was no longer with me. She mentioned that appointment, one before there for my cat and then one for my puppy, which I do not remember scheduling. I explained this to her and it was basically oh, well sorry.. I was taken aback and kind of insulted. While they are kind and caring, they don't seem to be very good note takers and schedule appointments when none were to be scheduled. This makes me a little apprehensive about visiting this establishment. I understand where they are coming from, but the rigidity of two appointments that were 1. canceled and 2. never made with it only being 1 appointment missed, that seemed silly to me.. Especially when they had no issues with previous payments when I used them for cremation and a well check. I took my business to another vets in town and had no issues. Do with this information what you will.

I have used Dr. Maddox now several times for my little LH Dachshund buddy, Sam. She and the staff have always done an excellent job for me. Dr. Maddox seems very skilled and understands well the parent-pet relationship and how important these animals are to all of us. Super job.

I had an exceptional experience at the vet today. The staff was incredibly welcoming and professional, making both me and my Golden Retriever feel at ease. Dr. Maddox took their time to thoroughly explain everything for first visit as well as the assistants. They addressed all my questions and concerns with patience. The clinic itself was clean and welcoming, and I left feeling confident that my pups health was in great hands. Highly recommend!

I was very please with the care Nemo got, everyone was so friendly and took such good care of my BFF fur baby. I will not go anywhere else now. It is very clean and looks so bright & cheerful now. It use to be very dark & gloomy. I used another place because they were cheaper, but would you use a cheaper doctor for yourself? No we would use the best. GREAT JOB & KUDOS TO CC VET CLINIC.